With a stay at Puro Oasis Urban Hotel, you'll be centrally located in Palma de Mallorca, steps from Passeig del Born and Lonja de Palma de Mallorca. .This spa hotel is 0.5 mi (0.8 km) from Cathedral of Santa Maria of Palma and 2.1 mi (3.4 km) from Porto Pi Centro Comercial.
What's nearby
Passeig del Born - 2 min walk - 0.2 km
Lonja de Palma de Mallorca - 2 min walk - 0.2 km
Parc de la Mar - 3 min walk - 0.3 km
Paseo Maritimo - 3 min walk - 0.3 km
Cathedral of Santa Maria of Palma - 5 min walk - 0.4 km
Getting around
Marratxi Pont d Inca Station - 9 min drive
Intermodal Station - 16 min walk
Palma de Mallorca Airport (PMI) - 25 min drive
Restaurants
Ombu - 2 min walk
Cafe Maura - 2 min walk
Coto - 2 min walk
Restaurant de Tokio A Lima - 2 min walk
Cafè Líric - 2 min walk
About this property
Puro Oasis Urban Hotel
Puro Oasis Urban Hotel offers 51 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 52-inch LCD televisions come with premium digital channels.
Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. This Palma de Mallorca hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Puro Spa has 2 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Make yourself at home in one of the 51 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers body treatments and facials. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar. Continental breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Puro Oasis Urban Hotel has a restaurant on site.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
24-hour airport pick-up shuttle on request for a surcharge
Food and drink
Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 17 per person
A bar/lounge
A beach bar
A coffee shop/cafe
A restaurant
Snack bar/deli
Things to do
Art gallery
Bicycle rentals
Full-service spa
Stereo
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services
Business services
Business centre
Conference centre
Meeting rooms
Outdoors
Rooftop terrace
Full-service spa
2 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Manicures/pedicures
Sauna
Spa open daily
Steam room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
More
1 building
5 floors
Banquet hall
Built in 2004
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
52-inch LCD TV with premium digital channels
Food and drink
Champagne service
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Individual decor
Individual furnishings
Phone
Safe
Policies
Check-in
Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in after 11:00 AM
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Food and water bowls are available
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately EUR 17 per person
Airport shuttle fee: EUR 80 per vehicle (maximum occupancy 3)
Pet fee: EUR 50 per pet, per day
Service animals are exempt from fees
Late check-in fee for check-in after 11:00 AM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa
Property is also known as
Hotel Puro
PuroHotel Palma Hotel
Puro Hotel Palma de Mallorca
Puro Palma de Mallorca
Puro Hotel Palma De Mallorca, Majorca
Puro Hotel Palma De Mallorca Majorca
PuroHotel Palma Palma de Mallorca
Purohotel Palma
Puro Oasis Urban Hotel Hotel
Puro Oasis Urban Hotel Palma de Mallorca
Puro Oasis Urban Hotel Hotel Palma de Mallorca
Puro Oasis Urban Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 460 out of 838 reviews
10 - Excellent
460
Rating 8 - Good. 268 out of 838 reviews
8 - Good
268
Rating 6 - Okay. 76 out of 838 reviews
6 - Okay
76
Rating 4 - Poor. 21 out of 838 reviews
4 - Poor
21
Rating 2 - Terrible. 13 out of 838 reviews
2 - Terrible
13
8.8/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
Reviews
10/10 Excellent
Kimberly
26 Dec 2025
Liked: Cleanliness, staff & service, amenities
Everything was amazing! My room was exquisite, the staff beyond friendly! The location wow! The spa!
Do NOT stay at this property! You have to walk for blocks with your luggage as it is located in the center of pedestrian only streets. We had to drag our luggage blocks and blocks over rocky streets, multiple stairs and then carry them up and down a long, narrow stairway to our room. Our room was adjacent to the dining patio where we heard every word and sound uttered due to it being an echo chamber. It felt like we were trying to sleep in the middle of a dining room. We were unable to go to sleep until after the cacophony abated each night. The noise continued until at least midnight, and then started back up at 7:00 AM. Calls to front desk went unanswered. Making our way to our room after a day sightseeing was uncomfortable as we had to slide behind diners to access our stairs. No privacy. The staff, after promising to call, neglected to call us when our room was ready upon arrival after waiting all afternoon. They said, "Well, we don't have to call you after 3PM". Our request for some type of recompense was met with, "Oh, we can't do that but we will give you a discount on your next stay". Like we will NEVER stay here again. Do NOT let the good reviews fool you. This is in NO WAY a relaxing stay. Staff made sure to inform us that if we were to eat at the breakfast buffet that it would cost 70 euros per person, lol. Like???
Pay to stay shame I couldn’t afford to pay to dine
Great place to visit the old town . Fantastic
Restaurants. Very upper class prices ( if your English) but all surrounding restaurants not bad . Staff friendly.
The hotel is located in a very good area. It was safe, clean and quiet. We slept very well! The staff was so kind. We always had clean towels and our room was cleaned daily.
Luciano helped us get our dinner reservation last minute. Check in and check out was very smooth.
Beatnik is the restaurant/bar on property which we would end up at after a day of exploring. Alex and Jonan took great care of us and always made sure our glasses were full. The DJ and decor provided a nice chill vibe!
Kristen Angel
Stayed 12 nights in Jul 2025
6/10 Okay
Natasha
Travelled with family
24 July 2025
Liked: Cleanliness, room comfort
Disliked: Staff & service
Publicité mensongère, aucun dédommagement
Je me suis fait avoir avec leur ancienne publication sur hotels.com: photo mis de l'avant de leur beach club (donc méga piscine) et piscine mentionnée dans les caractéristiques
On a donc annuler une autre hôtel pour prendre celle-ci.
Arrivé là-bas cette piscine est un fait un grand bain sur le toit!
On va voir la direction qui nous demande de prouver, mais impossible puisque le lien sur le site a été corrigé: ils ont changé la photo "front", et les features de l'hôtel. On comprend donc qu'on ne fut pas les premiers à se plaindre!
Nous sommes 4 à l'avoir vu puisqu'avant de choisir je montre toujours les choix d'hôtels à mes 2 grandes filles et mon conjoint.
Bref quelle déception avec cette chaleur, surtout que l'autre hôtel était plus jolie et moins dispendieuse....
Great gluten-free breakfast options. Lovely courtyard for breakfast and roof terrace for drinks. Lots of stairs and corridors made it feel different and unique. There is a lift to most rooms. Excellent service and friendly staff.
The property is beautiful ( actually 2 hotels which share facilities). Staff lovely, definitely worth including breakfast and definitely worth getting a larger room. We had a 18ms room and was lovely but small and windows only gave natural light, no view. So if you wish to relax in your room and a view is important choose one of the larger rooms budget allowing
We love The Puro - we stay there each time we're in Palma. The rooms are cozy, but beautiful, the beds are so comfortable, and the breakfast is delicious. Every staff member makes you feel welcome and that your every care/ concern will be taken care of. Highly recommend this hotel.