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Hotel Ilusion Calma & Spa

3.0 star property

Photo gallery for Hotel Ilusion Calma & Spa

Terrace/patio
Reception
Front of property
Interior
Indoor pool, outdoor pool, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Spa
  • Pool

Explore the area

View map
Carrer de Horaci, 5, Can Pastilla, Palma de Mallorca, Mallorca, 7610
  • Place, Platja de Can Pastilla
    ‪3 min walk‬
  • Place, Palma Aquarium
    ‪17 min walk‬
  • Place, Port of Palma de Mallorca
    ‪15 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪3 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Desk, free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Pool View

Desk, free WiFi, bed sheets

Double Room, Pool View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room (2 adultos + 1 niño)

Triple Room (2 adultos + 1 niño)

Triple Room (2 adultos + 1 niño)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 3 Twin Beds

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About the area

Palma de Mallorca

With a stay at Hotel Ilusion Calma & Spa in Palma de Mallorca (Can Pastilla), you'll be a 1-minute drive from Playa de Palma and 8 minutes from Plaza Espana. .This spa hotel is 5.1 mi (8.2 km) from El Arenal Beach and 6.3 mi (10.2 km) from Cathedral of Santa Maria of Palma.

What's nearby

  • Platja de Can Pastilla - 3 min walk - 0.3 km
  • Playa de Palma - 8 min walk - 0.7 km
  • Palma Aquarium - 17 min walk - 1.5 km
  • Cathedral of Santa Maria of Palma - 8 min drive - 9.7 km
  • Port of Palma de Mallorca - 15 min drive - 14.6 km

Getting around

  • Marratxi Pont d Inca Station - 9 min drive
  • Son Costa-Son Fortesa Station - 11 min drive
  • Palma de Mallorca Airport (PMI) - 7 min drive

Restaurants

  • ‪Cafe Troyen - ‬4 min walk
  • ‪Santagloria - ‬3 min walk
  • ‪Restaurante Es Nogues - ‬4 min walk
  • ‪BonaOna Surf School & Bar - ‬5 min walk
  • ‪Flip Flop - ‬5 min walk

About this property

Hotel Ilusion Calma & Spa

Mediterranean hotel with a full-service spa and a sauna
Hotel Ilusion Calma & Spa offers 190 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies or patios. Satellite television is provided. Bathrooms include bathtubs or showers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 190 air-conditioned guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
You can enjoy a meal at the restaurant serving the guests of Hotel Ilusion Calma & Spa, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Hotel Ilusion Calma & Spa has a restaurant on site.

All-inclusive details

All-inclusive room rates at Hotel Ilusion Calma & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Massage
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Built in 1969
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 15 per person
  • In-room safe fee: EUR 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

D-H Calma
D-H Calma Hotel
D-H Calma Hotel Playa de Palma
D-H Calma Playa de Palma
Hotel Calma Playa de Palma
Calma Playa de Palma
Hotel Ilusion Calma Playa de Palma
Ilusion Calma Playa de Palma
D H Calma Hotel
Hotel Ilusion Calma
Ilusion Calma
Hotel Calma
Hotel Ilusion Calma Spa
Ilusion Calma & Palma Mallorca
Hotel Ilusion Calma & Spa Hotel
Hotel Ilusion Calma & Spa Palma de Mallorca
Hotel Ilusion Calma & Spa Hotel Palma de Mallorca

Hotel Ilusion Calma & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 113 out of 358 reviews
Rating 8 - Good. 131 out of 358 reviews
Rating 6 - Okay. 72 out of 358 reviews
Rating 4 - Poor. 27 out of 358 reviews
Rating 2 - Terrible. 15 out of 358 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Dawn Elizabeth

Stayed 4 nights in May 2025

10/10 Excellent

Virpi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly and helpful staff made the quick overnight stay very comfortable and pleasent!
Stayed 1 night in May 2025

10/10 Excellent

Chrystal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are always happy to help where needed, had a variety of food options for breakfast, lunch and dinner. The location is quite ideal as it has surrounding beaches, lots of other bars and restaurants and things to do in the area. Lovely place to be.
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous long weekend break

Fantastic from start to finish. All the staff were friendly and helpful. Food was fresh with lots of variety. The hotel was cleaned to a high standard. No complaints, will definitely return
Stayed 5 nights in Apr 2025

10/10 Excellent

sandra

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Otilia-Aneta

Disliked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

Natalie Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little relaxing break. Clean rooms with daily maid service. Always something to eat. Good range of all inclusive drinks. Friendly staff. The only negative was that the plates and cups were noted to be a little dirty on the odd occasion.
Stayed 7 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - worked perfectly for what we needed.
Stayed 1 night in Mar 2025

8/10 Good

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Dominic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an airport stop-over, and a wander around the town. Clean, comfortable, reasonably priced.
Stayed 1 night in Feb 2025

8/10 Good

Kristina

Travelled with family
Liked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

sukhbir

Stayed 7 nights in Oct 2024

6/10 Okay

Bogdan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Noisy and tired 2* hotel

Very noisy and tired. More like a 2* hotel. Is much older than in the pictures
Stayed 1 night in Oct 2024

10/10 Excellent

Bernie, Hornchurch

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been visiting the ilusion for several years and will continue to return due to the warmth and service received from the excellent staff. The food and drinks are perfectly acceptable for all inclusive and the rooms are clean and comfortable.
Stayed 7 nights in Sep 2024

6/10 Okay

Nicole

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
The property was clean and food was labeled well and very good for those with allergies and dietary restrictions. They however put us in a handicapped room and our room had no stall for the shower so water was everywhere. Our balcony door did not have a handle to open from the outside so I almost got stuck outside, if it were not for my friend being in the room at the time. The hotel is also limited with no shop for supplies like sunscreen. The receptionist recommended us the pharmacy two doors down which sold it for minimum 20 euros while after exploring I found venders a 5 min walk away which sold it for 4 euros. The pool is smaller than what pictures show online but it is very clean. The spa was nice but the hot tub was only luke warm. After telling the receptionist they tried fixing it but it still was not hot
Stayed 2 nights in Sep 2024

6/10 Okay

Victoria

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This property did not look like the photos, I am glad we only stayed 1 night as a stop over from the airport. The area was not the nicest looking. Our room was large, but very bare, and the bathroom was a bit dirty. Check out was easy.
Stayed 1 night in Sep 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed overnight as planned as flught arrived late in day. The staffs were very friendly and helpful. The buffet breakfast was very hood with lots of choice. The bathrooms could have been cleaned better.
Stayed 1 night in Aug 2024

10/10 Excellent

Ellen and Young-Nam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Sasa

Liked: Staff & service, property conditions & facilities
Great service and staff....would highly recommend stay there
Stayed 6 nights in May 2024

10/10 Excellent

Siqi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and delicious food.
Stayed 6 nights in May 2024

2/10 Terrible

Van

Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a great location.

Great hotel in a great location. Good facilities and reslly friendly and helpful staff. Good selection of food.
Stayed 3 nights in Mar 2024

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 313 had a constant smell of cooking. It was warm so balcony door open. Noisy early mornings, refuse trucks most days. Food hit and miss. Lunch was better than dinner. Sausages and bacon revolting. Jacuzzi was luke warm. Indoor pool was lovely. Didn't use outdoor ,too cold. Didn't appear to have snacks in between meals. Maybe only high season.
Stayed 5 nights in Mar 2024