4/10 Poor
Jennifer
Travelled with family
2 Feb 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Although this was advertised as a luxury suite, it was anything but luxury. The office for this facility is not labeled. There’s no phone number I only was able to be directed to the correct person because a maintenance guy saw me wandering around the property trying to find the office. Once we got in the room, there was a very noticeable chemical odor mixture of cleaner and insect spray that even though we tried to air out the room, never fully went away. It really made the stay uncomfortable. There was no microwave in the room, even though that was an advertised feature. The front of the stove was completely missing. We had to ask for coffee for the coffee maker. Although we had three people clearly on our reservation, there were only two towels in the bathroom. Furthermore, there was a blue light on some type of apparatus on the ceiling that we could not turn off. It kept waking me up at night and I had no way to block it off or turn it off. Having there’s no office present on the property. I could not go to find help at night to figure out how to get this horrible light off. The floor lamp in the corner of the room could not be manually turned off, and we had to unplug it to turn it on and off
The good point of it is the location was convenient to the stage theater that we were attending a production at. There is food and grocery nearby. The room itself was very quiet at night in the area was also quiet and the parking was well illuminated.
Jennifer
Stayed 1 night in Feb 2025