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Cristal Hotel Palermo

4.0 star property

Photo gallery for Cristal Hotel Palermo

Terrace/patio
Lobby sitting area
Interior entrance
Lobby lounge
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
Via Roma 477 A, Palermo, PA, 90139
  • Place, Via Roma
    ‪1 min walk‬
  • Place, Politeama Garibaldi Theater
    ‪3 min walk‬
  • Place, Teatro Massimo
    ‪5 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪33 min drive‬

Room options

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  • Free Wi-Fi
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The price is AU$122
includes taxes & fees
4 Jan - 5 Jan 2026
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About the area

Palermo

With a stay at Cristal Hotel Palermo, you'll be centrally located in Palermo, within a 5-minute drive of Teatro Massimo and Palermo Cathedral. .This hotel is 2.8 mi (4.5 km) from Palermo Harbour and 6.6 mi (10.6 km) from Mondello Beach.

What's nearby

  • Via Roma - 1 min walk - 0.0 km
  • Politeama Garibaldi Theater - 3 min walk - 0.3 km
  • Piazza Ruggero Settimo - 3 min walk - 0.3 km
  • Teatro Massimo - 5 min walk - 0.5 km
  • Via Maqueda - 5 min walk - 0.5 km

Getting around

  • Palermo Central Station - 8 min drive
  • Giachery Station - 19 min walk
  • Punta Raisi Airport (PMO) - 35 min drive

Restaurants

  • ‪Dima's pizza - ‬1 min walk
  • ‪Scja’vúru - ‬1 min walk
  • ‪Crema e Cioccolato Palermo Principe - ‬1 min walk
  • ‪Tritalo Mediterraneo - ‬1 min walk
  • ‪Ristorante Cinese Hong Kong - ‬1 min walk

About this property

Cristal Hotel Palermo

Pet-friendly hotel with a restaurant connected to a shopping center in Palermo
Cristal Hotel Palermo offers 85 accommodations with minibars and safes. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 85 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 8 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Palermo? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Local cuisine breakfasts are available for a surcharge and are served each morning between 8 AM and 10 AM.
Cristal Hotel Palermo has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 18 per day); discounts available
  • 24-hour return airport shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily local cuisine breakfast available 8 AM to 10 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,615 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 7.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 40 per vehicle (one-way)
  • Nearby parking fee: EUR 18 per day (656 ft away)
  • Crib (infant bed) fee: EUR 7.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number IT082053A18KV2MVCE

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ibis Styles Palermo Cristal Hotel
Cristal Palace Hotel Palermo
Cristal Palace Palermo
Hotel Palace Cristal
Cristal Palace Hotel Palermo, Sicily
Palermo Cristal Palace
Ibis Styles Cristal Hotel
Ibis Styles Cristal
Ibis Styles Palermo Cristal Sicily
Palermo Cristal Palace
Ibis Styles Palermo Cristal Hotel
Ibis Styles Palermo Cristal Palermo
Ibis Styles Palermo Cristal Hotel Palermo

Cristal Hotel Palermo Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 269 out of 799 reviews
Rating 8 - Good. 352 out of 799 reviews
Rating 6 - Okay. 123 out of 799 reviews
Rating 4 - Poor. 37 out of 799 reviews
Rating 2 - Terrible. 18 out of 799 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

zehra

Stayed 7 nights in Aug 2025

8/10 Good

Roddy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bargain hotel in a great location a short walk from the historic centre. Clean & comfortable spacious rooms, a nice bright lobby and helpful staff. Breakfast isn't great, but that's about the only knock. Great location for lots of nearby restaurants, so not a major issue.
Stayed 3 nights in Jul 2025

10/10 Excellent

JoAnn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great spot in town for us. Nice staff, clean and central.
Stayed 1 night in Jul 2025

4/10 Poor

Annunziata

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was old and not so confortable as well as the beds. Bathroom with an awful sewer smell..not suggested even if for few nights.
Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very nice and accommodating
Stayed 3 nights in Jul 2025

10/10 Excellent

Jonathan Wasson

Business traveller
Liked: Cleanliness, property conditions & facilities
Very clean, excellent breakfast, nice, helpful staff.
Stayed 2 nights in Jul 2025

8/10 Good

Alicia, Shorelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that this property was really close to a pedestrian street with lots of food options.
Stayed 3 nights in May 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Aurelia

Stayed 3 nights in May 2025

8/10 Good

dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice two night stay in the Ibis . Staff very nice and good atmosphere in hotel . Very good location and pleasant walk into the centre of Palermo
Stayed 2 nights in Apr 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Real value for money hotel. Good location, typical nice hotel buffet breakfast with lots of pastry cakes, near to airport bus, on a main road so quite noisy, staff excellent.
Stayed 3 nights in Mar 2025

10/10 Excellent

Valeriya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in the best area. Clean. Big room and bathroom . Possibility to make tea and coffee in the room. Hotel is a bit outdated,but very good.
Stayed 1 night in Jan 2025

10/10 Excellent

Besik

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying here.The location is absolutely fantastic, nestled in a vibrant, walkable area filled with charming shops and delightful restaurants. The staff were incredibly friendly and accommodating, ensuring that my stay was comfortable and enjoyable. Their warm hospitality truly made a difference. I can’t wait to return and will definitely be recommending this hotel to my friends.
Stayed 7 nights in Nov 2024

8/10 Good

Betenice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking a problem
Stayed 1 night in Sep 2024

8/10 Good

Roger

Travelled with family
Great location. Across from a good restaurant. Desk staff very friendly and helpful. Unfortunately via Roma has many siren from emergency vehicles.
Stayed 1 night in Sep 2024

6/10 Okay

karina, vancouver

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities
we liked it; however, improvements are needed. AC needs to be stronger for how hot the city is. Breakfast was amazing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

MARK

Stayed 2 nights in Jul 2024

8/10 Good

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, basic, clean and good service. Catered for the typical City visit. Would advise to use hotel parking €15 or on the street(free). local paid parking is ripp off. €30 a day and very rude.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Rodney

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air conditioning unit did NOT cool the room to a comfortable level to get a good night sleep.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but adequate. It was clean. We enjoyed the breakfast. Not too fancy but bread and baked goods were good. Hotel is conveniently located and very close to airport shuttle service.
Stayed 6 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel review

Hotel is located on a busy street. It is very noisy even late at night. However it is conveniently located within walking distance to politeama airport shuttle bus drop off. The room and bathroom look very tired and old. The water drainage in the shower and sink is slow.
Stayed 1 night in Mar 2024

2/10 Terrible

Fiona

Stayed 1 night in Mar 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024