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Hotel Mundo Maya Palenque

3.0 star property

Photo gallery for Hotel Mundo Maya Palenque

Aerial view
Balcony
Interior
Interior
Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Carretera Federal Palenque-Ruinas Km 4.5, Palenque, CHIS, 29960
  • Palenque National Park
    ‪6 min walk‬
  • Aluxes Eco Park
    ‪16 min walk‬
  • Palenque Archaeological Zone
    ‪7 min drive‬
  • Palenque, Chiapas (PQM-Palenque Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View

Deluxe Double Room, Balcony, Garden View

9.6 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View

Deluxe Room, Balcony, Garden View

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Palenque

When you stay at Hotel Mundo Maya Palenque in Palenque, you'll be in a national park, within a 5-minute drive of Palenque National Park and Museo de Sitio Palenque. .This hotel is 2.3 mi (3.7 km) from Palenque Archaeological Zone and 3.4 mi (5.5 km) from El Panchán.

What's nearby

  • Palenque National Park - 6 min walk - 0.5 km
  • Aluxes Eco Park - 16 min walk - 1.3 km
  • Museo de Sitio Palenque - 5 min drive - 4.0 km
  • El Panchán - 7 min drive - 5.1 km
  • Palenque Archaeological Zone - 7 min drive - 5.1 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive

Restaurants

  • ‪El Panchán - ‬17 min walk
  • Don Mucho's
  • La foresta
  • ‪La Selva - ‬4 min drive
  • Café Fuga

About this property

Hotel Mundo Maya Palenque

Suburban hotel with 2 outdoor pools and a 24-hour business center
Hotel Mundo Maya Palenque offers 144 accommodations with safes. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Bathrooms include showers. Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 144 guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.
Hotel Mundo Maya Palenque has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • In a national park

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Front entrance ramp
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (160 centimetre high)

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Gafsacomm Palenque Hotel
Hotel Gafsacomm Palenque Palenque
Hotel Gafsacomm Palenque Hotel Palenque

Hotel Mundo Maya Palenque Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 32 out of 41 reviews
Rating 8 - Good. 5 out of 41 reviews
Rating 6 - Okay. 4 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

9.8/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Agustin, Villahermosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuevo y muy comodo
Stayed 1 night in Aug 2025

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities
I like it so much
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in palenque chiapas
Stayed 1 night in Jul 2025

10/10 Excellent

Claudia Maria

Stayed 1 night in Aug 2025

10/10 Excellent

Carlos Mario

Liked: Cleanliness, property conditions & facilities, room comfort
Muy bonito, solo que falló la luz pero rápido lo arreglaron
Stayed 1 night in Jul 2025

10/10 Excellent

Kenia Isabel

todo bien
Stayed 1 night in Aug 2025

10/10 Excellent

Jesús

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Mario Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO EXCELENTE
Stayed 2 nights in Aug 2025

10/10 Excellent

alfredo Ulixes

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien. Solo falta un poco más de personal
Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones agradables y cómodas. Buen trato de los empleados.
Stayed 1 night in Aug 2025

8/10 Good

Patricia del Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ambiente tranquilo

Ambiente tranquilo, habitación limpia y cómoda, personal agradable.
Stayed 1 night in Aug 2025

8/10 Good

Alma Eréndira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar muy bonito, pero en el restaurante me estaban cobrando la cuenta de otro cliente, tengan cuidado además de que el platillo llegó incompleto y me hicieron un cobro de 1,000 extras porque se manchó un poco la almohada por el tinte del cabello que llega a quedar, se me hizo excesivo, para que no se pinten el cabello cerca de la fecha de sus vacaciones, sin detalles que en este tipo de hoteles no deberían suceder
Stayed 3 nights in Aug 2025

10/10 Excellent

Estrella

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente estadía! Lo recomiendo ampliamente
Stayed 1 night in Jul 2025

10/10 Excellent

Carlos

Travelled with partner
Es una construcción nueva. El restaurante podría mejorar.
Stayed 2 nights in Aug 2025

10/10 Excellent

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal es muy buena, son amables y accesibles.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ma. Del Rosario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Ana karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bonito y tranquilo
Stayed 1 night in Jul 2025

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grata experiencia en el hotel, las instalaciones, la vista y el personal excelente. Solo ampliar más el horario de la alberca, más opciones de menús en la alberca y restaurantes.
Stayed 1 night in Aug 2025

10/10 Excellent

FAUSTO ADBEEL CAMARGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito hotel nuevo. Buenos servicios
Stayed 1 night in Aug 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, property conditions & facilities
Todo muy
Stayed 3 nights in Jul 2025

10/10 Excellent

Elsy

Travelled with family and small children
Comida excelente!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó aunque el restaurante no fue lo mejor
Stayed 1 night in Jul 2025

10/10 Excellent

Merari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super recomendable me encantó

Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exytaordinaria.
Stayed 1 night in Jul 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025