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Room type Options Nightly price Book
Superior Room, 1 King Bed, Pool View
39 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Superior Twin Room, 2 Single Beds, Pool View
39 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Twin Room, 2 Single Beds
43 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 1 King Bed
39 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Central Palembang hotel connected to a shopping center, walk to Palembang Trade Center Mall

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
24-hour front desk

In the heart of Palembang, Novotel Palembang Hotel & Residence is within a 5-minute drive of Palembang Golf Club and Palembang Trade Center Mall. This upscale hotel is 4.2 mi (6.7 km) from Kemaro Island and 4.3 mi (6.9 km) from Pulau Kemaro Pagoda.

Make yourself at home in one of the 196 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a health club. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Palembang? This hotel has 15608 square feet (1450 square meters) of space consisting of conference space and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Wheelchair accessible
  • ATM/banking
  • Concierge services
  • Total number of rooms - 196
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Conference space
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Health club
  • Nightclub
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Full-service spa
  • Steam room
  • Sauna
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Free WiFi
  • Year Built – 2003
  • Number of restaurants - 2
  • Conference space size (feet) - 15608
  • Conference space size (meters) - 1450
  • Number of meeting rooms - 13
  • Number of outdoor pools - 2
  • Snack bar/deli
  • Free self parking
  • Valet parking (surcharge)
  • Computer station
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Terrace
  • Couples/private dining
  • Shopping centre on site
  • Proposal/romance packages available
  • Ballroom
  • Reception hall
  • Organic food
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • No accessible airport shuttle

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Indonesian

Parking

Free self parking , Valet parking (surcharge)

Room Amenities

Novotel Palembang Hotel & Residence offers 196 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 43-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, and hair dryers. This Palembang hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Cable/satellite TV service
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Balcony
  • Room service (24 hours)
  • Desk
  • High-speed internet access
  • Room service
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • In-room massage available
  • Slippers
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • LCD TV
  • TV size 43
  • TV size (measurement) inch
  • Rainfall showerhead
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Housekeeping on request
  • Local maps
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Restaurant dining guide
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Novotel Palembang Hotel & Residence has 2 restaurants on site.

24-hour room service is available.

Nearby Things to do

  • Golfing nearby
  • Health or beauty spa nearby

Spa Services

  • Sauna in spa
  • Minimum age to access spa is 18
  • Steam room in spa

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

No rollaway/extra beds available

No cots (infant beds) available

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Property follows sanitisation practices of CovidClean (Safehotels - global expert)

Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Fees

Optional extras

  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: IDR 100000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Novotel Palembang
  • Novotel Hotel Palembang
  • Novotel Palembang
  • Novotel Palembang Hotel
  • Novotel Palembang Hotel Palembang
  • Palembang Novotel
  • Novotel Palembang & Palembang
  • Novotel Palembang Hotel & Residence Hotel
  • Novotel Palembang Hotel & Residence Palembang
  • Novotel Palembang Hotel & Residence Hotel Palembang

We should mention

Pool access available from 6:00 AM to 8:00 PM.

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

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