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Hotel J&E by Serranillo

3.0 star property

Photo gallery for Hotel J&E by Serranillo

Mexican cuisine
Front of property – evening/night
In-room safe, desk, blackout curtains, iron/ironing board
Interior
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View map
Av. Juarez 7-B, Mineral del Monte, HGO, 42130
  • Place, Museo Casa Grande
    ‪9 min walk‬
  • Place, Museo de Sitio Mina la Dificultad
    ‪15 min walk‬
  • Place, Museo de Sitio Mina de Acosta
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Mineral del Monte

With a stay at Hotel J&E by Serranillo in Mineral del Monte, you'll be within a 10-minute walk of Museo Casa Grande and Museo de Medicina Laboral. .This spa hotel is 0.9 mi (1.5 km) from Museo del Paste and 1 mi (1.5 km) from Museo de Sitio Mina la Dificultad.

What's nearby

  • Museo de Medicina Laboral - 7 min walk - 0.6 km
  • Museo Casa Grande - 9 min walk - 0.8 km
  • Museo de Sitio Mina la Dificultad - 15 min walk - 1.3 km
  • Museo del Paste - 19 min walk - 1.6 km
  • Museo de Sitio Mina de Acosta - 11 min drive - 2.3 km

Restaurants

  • ‪El Serranillo - ‬1 min walk
  • ‪Pastes Real De Plateros - ‬2 min walk
  • ‪Restaurant "La Central" Real del Monte - ‬7 min walk
  • ‪Restaurante Real del Monte - ‬6 min walk
  • ‪Pastes Real De Plateros - ‬8 min walk

About this property

Hotel J&E by Serranillo

Hotel J&E by Serranillo offers 20 accommodations with safes and coffee/tea makers. 32-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Mineral del Monte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Stay in one of 20 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy Mexican cuisine at Restaurante El Seranillo, a family restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Cooked-to-order breakfasts are available daily from 8:30 AM to noon for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Mineral del Monte? This hotel has 269 square feet (25 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:30 AM and noon.
Restaurante El Seranillo - This family restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to noon for a fee: MXN 50 to 200 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurante El Seranillo

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 269 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 50.00 to 200.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel J E by Serranillo

J&E Serranillo Mineral del Monte

J&E Serranillo Mineral l Mont

Hotel J&E by Serranillo Hotel

Hotel J&E by Serranillo Mineral del Monte

Hotel J&E by Serranillo Hotel Mineral del Monte

Hotel J&E by Serranillo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 99 out of 136 reviews
Rating 8 - Good. 30 out of 136 reviews
Rating 6 - Okay. 5 out of 136 reviews
Rating 4 - Poor. 1 out of 136 reviews
Rating 2 - Terrible. 1 out of 136 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No good parking but is in a good location. Tha bad thing is that you can hear everything from outside
Stayed 1 night in Dec 2025

10/10 Excellent

Mariana

Stayed 1 night in Nov 2025

10/10 Excellent

edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking is a pain? Make sure to saj for a heater Great place quiet friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Edward

Stayed 1 night in Mar 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alice

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. It was comfortable and clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Oscar

Stayed 1 night in Apr 2024

8/10 Good

victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable el hotel, cercas de todo
Stayed 6 nights in Oct 2023

6/10 Okay

Raúl

Stayed 1 night in Dec 2021

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Mirenal del Monte!

This hotel has an amazing service, clean, and location is great, the restaurant is so delicious (best pastes), the people is the greatest asset, so kind, and willing to help at any time, absolutely the best option to return!
Stayed 2 nights in Mar 2021

10/10 Excellent

Edgar, México

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se siente un lugar calido desde la recepción, contaba con servicios basicos y de calidad, la limpieza era buena
Stayed 1 night in Jun 2020

10/10 Excellent

Carlos, Alcaldía Tlalpan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
La buena atención del personal del hotel
Stayed 1 night in Jan 2026

8/10 Good

LAURA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo bien con la reservación. El personal amable
Stayed 1 night in Jan 2026

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente trato del personal
Stayed 2 nights in Jan 2026

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, property conditions & facilities
Todo excelente. Las habitaciones muy limpias. El personal muy atento, fueron amables resolviendo rápidamente nuestras peticiones. Gracias!. El único detalle fué el Wifi...era intermitente e inestable así como los canales de la Tv...
Stayed 1 night in Jan 2026

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Miuy bueno
Stayed 1 night in Jan 2026

10/10 Excellent

gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in Dec 2025

8/10 Good

Angelica

Travelled with partner
Liked: Cleanliness
La ubicación
Stayed 1 night in Dec 2025

10/10 Excellent

Annabelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
El hotel muy bonito y el personal muy amable.
Stayed 1 night in Dec 2025

6/10 Okay

Ricardo

Travelled with partner
Disliked: Cleanliness, amenities
No cuenta con estacionamiento propio, y queda retirado con el que tiene convenio, la habitación le falta mantenimiento y haceo
Stayed 1 night in Nov 2025

10/10 Excellent

Guadalupe

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Cerca de los restaurantes
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo Ponce

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Trato amable y profesional
Stayed 1 night in Dec 2025

8/10 Good

Jesús

Stayed 6 nights in Nov 2025

8/10 Good

Carlos Lazaro

Liked: Cleanliness, amenities
Habitación muy limpia. No es muy nuevo, sin embargo los muebles muy cuidados. A pesar del frío, me proporcionaron un calentador y una cobija adicional. Gracias. Solo algo extraña la señorita de recepción . El Restaurante magnífico! .
Stayed 1 night in Nov 2025