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The Ritz-Carlton, Vienna

5.0 star property

Photo gallery for The Ritz-Carlton, Vienna

2 restaurants, breakfast, lunch, dinner served; Regional cuisine
Creator video
Exterior
Signature Suite, 1 Bedroom | Living room
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Vienna, Vienna, 1010
  • Place, Vienna State Opera
    ‪6 min walk‬
  • Place, Hofburg Imperial Palace
    ‪6 min walk‬
  • Place, St. Stephen's Cathedral
    ‪9 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(10 reviews)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed

  • City view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(59 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, City View

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Balcony, City View

8.8 out of 10
Excellent
(12 reviews)
  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (View)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite, 2 Bedrooms, City View, Corner

Presidential Suite, 2 Bedrooms, City View, Corner

Presidential Suite, 2 Bedrooms, City View, Corner

  • City view
  • 190 sq m
  • Sleeps 8
  • 2 Double Beds

View all photos for Premium Suite, 2 Bedrooms (View)

Premium bedding, minibar, in-room safe, desk

Premium Suite, 2 Bedrooms (View)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 261 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms

Signature Suite, 2 Bedrooms

  • City view
  • 149 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Signature Suite, 1 Bedroom

Signature Suite, 1 Bedroom

Signature Suite, 1 Bedroom

  • Park view
  • 99 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.9 out of 5, Exceptional, 919 reviews
The price is AU$692
includes taxes & fees
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About the area

Vienna

The Ritz-Carlton, Vienna is centrally located in Vienna, a 3-minute walk from Stadtpark-Kinderpark and 8 minutes by foot from Belvedere. .This luxury hotel is 0.4 mi (0.7 km) from Vienna State Opera and 0.6 mi (1 km) from Stephansplatz.

What's nearby

  • Vienna State Opera - 6 min walk - 0.6 km
  • Hofburg Imperial Palace - 6 min walk - 0.6 km
  • St. Stephen's Cathedral - 9 min walk - 0.8 km
  • Stephansplatz - 9 min walk - 0.8 km
  • Spanish Riding School - 11 min walk - 1.0 km

Getting around

  • Schwarzenbergplatz Tram Stop - 2 min walk
  • Vienna Mitte Station - 12 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪Café Schwarzenberg - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪In-Dish - ‬3 min walk
  • ‪Meissl & Schadn - ‬3 min walk
  • ‪Elissar - ‬3 min walk

About this property

The Ritz-Carlton, Vienna

Luxury hotel with 2 restaurants, 8-minute walk to Belvedere
The Ritz-Carlton, Vienna offers 200 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Vienna hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 200 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Regional cuisine at Dstrikt Steakhouse, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Vienna? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Dstrikt Steakhouse - This steakhouse specializes in Regional cuisine and serves brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Pastamara-Bar con Cucina - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
D-bar - Onsite cocktail bar. Open daily.
Atmosphere Rooftop Bar - This rooftop bar specializes in local and international cuisine. Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 65 per day)
  • Valet parking on site (EUR 65 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11 AM for a fee: EUR 49 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atmosphere Rooftop Bar
  • D-bar
  • Dstrikt Steakhouse
  • Pastamara-Bar con Cucina

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (3,229 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 21 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 120.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 49 per person
  • Airport shuttle fee: EUR 65 per room (one-way)
  • Self parking fee: EUR 65 per day
  • Valet parking fee: EUR 65 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per night
  • Rollaway bed fee: EUR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ritz-Carlton Hotel Vienna
Ritz-Carlton Vienna
Vienna Ritz-Carlton
Ritz-Carlton Vienna Hotel
The Ritz Carlton Vienna
The Ritz-Carlton, Vienna Hotel
The Ritz-Carlton, Vienna Vienna
The Ritz-Carlton, Vienna Hotel Vienna

The Ritz-Carlton, Vienna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 709 out of 909 reviews
Rating 8 - Good. 130 out of 909 reviews
Rating 6 - Okay. 40 out of 909 reviews
Rating 4 - Poor. 17 out of 909 reviews
Rating 2 - Terrible. 13 out of 909 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dick

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Pu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff! Room is very clean! Already put extra bed in the room!
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our complete experience was way above our expectations. From the beginning of our stay to the end. From the bell
Stayed 2 nights in Oct 2025

10/10 Excellent

isaac

Stayed 2 nights in Oct 2025

10/10 Excellent

isaac

Stayed 2 nights in Oct 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

isaac

Stayed 1 night in Oct 2025

8/10 Good

Newell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay but just a bit off for a stay at the Ritz. Items to be in the room at check in were late (arrived after we did and we checked in late). Arrived early had our bags held by the bellhop and was told we would receive an email when are room was ready. We did not receive an email or text alerting us. Ended up checking into our room after four pm (over a hour past check in) when we got to our room our luge was not there. Nrlor was the champagne
Stayed 1 night in Oct 2025

10/10 Excellent

Selatin

Travelled with family
Everything it was specular
Stayed 2 nights in Jul 2025

8/10 Good

Mark

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was AWESOME. My only reservations about our stay relate to the lack of a view from what was supposed to be a view room. The room itself was first rate. Also the two restaurants at the hotel were decent but not spectacular.
Stayed 3 nights in Sep 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, amazing service, love the bar and restaurants on property.
Stayed 3 nights in Sep 2025

10/10 Excellent

Scott, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience overall
Stayed 2 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very attentive and they do care very much about your stay and your experience at the hotel. We stayed 4 nights. Though we had some issues early with a humming from our AC unit, it was attended to immediately. We didn't expect anything, but the staff went the extra mile to make sure we had a pleasant stay at the hotel with many surprises. Thank you for caring and keep up the good work Eugenia Morgano (Front Office Manager) and staff.
Stayed 4 nights in Sep 2025

4/10 Poor

chad

Stayed 4 nights in Sep 2025

10/10 Excellent

Malcolm Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and expected service
Stayed 4 nights in Sep 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent modern upscale hotel within walking distance of all main Vienna sights to see, shopping and great restaurants. Staff very attentive and friendly.
Stayed 5 nights in Sep 2025

8/10 Good

Ahmed Samer

Stayed 2 nights in Sep 2025

8/10 Good

Suzette

Travelled with partner
Liked: Cleanliness, staff & service, amenities
People were super friendly. Unfortunately there was street construction outside all night in addition to a terrible sewage smell coming up from the shower drains. There were no North American plugs in the room and when we requested one we were told they had run out, we were unable to charge anything until the next morning. I would say this is not acceptable for a five star property. I would say value for money isn’t great here, I prefer some of the other properties in town. The staff were exceptional which was good, always friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Stayed 4 nights in Aug 2025

10/10 Excellent

Mor Mordechai

Stayed 1 night in Sep 2025

10/10 Excellent

Brian, Pflugerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

8/10 Good

Priti

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Ritz Carlton check in was very smooth , felt safe and convenient location to the main attraction's. The stem sauna timing could be extended as the current time made it difficult to attend facilities in the morning as one would be out by 10.00 am . Although they did their best to cater to vegetarian more attention to vegetarian option would be good as it felt limited to me. Overall pleasant stay with friendly staff 😊
Stayed 5 nights in Aug 2025

8/10 Good

Rami

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were not extremely helpful at times
Stayed 4 nights in Aug 2025

10/10 Excellent

Suneesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week in Vienna for a relaxed stay. The location is great and walkable to a lot of places but very accessible to the underground, trams and buses in the area. We got the train from the airport to Wein Mitten (I think) which gave us a little walk to the hotel and that didn't take a lot of time. Right from the first to the last day staff were really welcoming, generous and polite. We booked a room with club lounge access which was great - although I would say food options there need some variety. Breakfast on the ground floor was amazing and the breakfast team could not do enough for us. Even for trips out we were able to build a snack box for pastries/fuits and get drinks to go when we had really early starts. Thank you to the club lounge team and Francisco and the entire breakfast team for looking after us so well :)
Stayed 6 nights in Aug 2025