Hyatt Place Ottawa West

3.0 star property

Photo gallery for Hyatt Place Ottawa West

Coffee shop
American cuisine
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Exterior
Room, 1 King Bed with Sofa bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

Map
300 Moodie Drive, Ottawa, ON, K2H 9G1
  • Bayshore Shopping Centre
    ‪3 min drive‬
  • Queensway Carleton Hospital
    ‪3 min drive‬
  • Canadian Tire Centre
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

Room, 1 King Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(32 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds (High Floor)

9.6 out of 10
Exceptional
(52 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(7 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(9 reviews)
  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(127 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, Multiple Beds

9.2 out of 10
Wonderful
(105 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Ottawa

With a stay at Hyatt Place Ottawa West in Ottawa (Nepean), you'll be within a 15-minute drive of Canadian Tire Centre and Rideau Canal. .This eco-certified hotel is 11.3 mi (18.2 km) from Parliament Hill and 12 mi (19.4 km) from University of Ottawa.

What's nearby

  • Bayshore Shopping Centre - 3 min drive - 4.4 km
  • Queensway Carleton Hospital - 3 min drive - 3.0 km
  • Kanata Centrum Shopping Centre - 7 min drive - 9.1 km
  • Canadian Tire Centre - 7 min drive - 10.6 km
  • Algonquin College - 8 min drive - 8.5 km

Getting around

  • Ottawa Station - 15 min drive
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪The Brew Table - ‬7 min walk
  • ‪Kichesippi Beer Co - ‬17 min walk

About this property

Hyatt Place Ottawa West

Eco-certified hotel with free breakfast and a 24-hour fitness center
Hyatt Place Ottawa West offers 140 accommodations with laptop-compatible safes and coffee/tea makers. These individually decorated and furnished accommodations include queen sofa beds. 55-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 140 individually decorated guestrooms, featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a communal living room.
Satisfy your appetite with American cuisine at The Placery, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Planning an event in Ottawa? This hotel has 1183 square feet (110 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.
The Market - This café specializes in American cuisine. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Market
  • The Placery

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Highchair
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,183 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2021
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay (maximum CAD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 75 per accommodation, per stay (maximum CAD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Ottawa West Hotel
Hyatt Place Ottawa West Ottawa
Hyatt Place Ottawa West Hotel Ottawa

Hyatt Place Ottawa West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1162 out of 1742 reviews
Rating 8 - Good. 408 out of 1742 reviews
Rating 6 - Okay. 87 out of 1742 reviews
Rating 4 - Poor. 40 out of 1742 reviews
Rating 2 - Terrible. 45 out of 1742 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real gem for a cozy family stay in Ottawa!

It was an amazing family getaway, perfect experience for my husband and I and our three little kids. It's new, clean and modern, just snazzy enough and still super comfortable, real casual chic. We got a room with two Queen beds and a sofa bed, large bright window, spacious washroom (with full size soap pumps in shower), fantastic space for the five of us. The kids were in the pool every day of the stay and was so sad to have to leave. The morning breakfast was wonderful with a variety of foods to satisfy even my picky eaters. I can't say enough about how wonderful all the staff were to making our stay an exceptional one. From the front desk to the housekeeping, including the kitchen staff that will gladly accommodate your requests with a friendly smile. And they really do strive to go the extra mile to accommodate any reasonable requests, and their response time is immediate, if not instant. I highly recommend and looking forward to our next stay there!
Stayed 2 nights in Mar 2025

10/10 Excellent

Saul

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff welcoming customer and easy access to every facility in the building. great breakfast lol.
Stayed 2 nights in Mar 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Lori-Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean ....well maintained...good buffet breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Madalena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Alan, Brampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025

4/10 Poor

Errol

Stayed 1 night in Dec 2024

10/10 Excellent

Gagandeep

Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay at this hotel when I’m in town for business. Very clean, modern and stay is great!
Stayed 1 night in Mar 2025

10/10 Excellent

Simon, Stayner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Surender

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

brent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was a highlight for sure! Our family enjoyed everything about our stay here, no complaints.
Stayed 4 nights in Mar 2025

10/10 Excellent

Simon, Stayner

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with all the amenities needed during a business stay.
Stayed 2 nights in Mar 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Savhannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean, convenient location. Will stay here again when visiting Ottawa.
Stayed 6 nights in Mar 2025

10/10 Excellent

Stéphane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel !!
Stayed 3 nights in Mar 2025

10/10 Excellent

Weeda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good breakfast. Wish breakfast times were clearer as they change from weekday to weekend. I would stay here again.
Stayed 3 nights in Mar 2025

8/10 Good

Rhyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The AC wouldn't stay going so it got a little warm at times
Stayed 2 nights in Mar 2025

10/10 Excellent

Javad

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and friendly staff. also provide complementarity breakfast, which is amazing. I tend to stay here even though my business happens at downtown area
Stayed 2 nights in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Fiona

Stayed 2 nights in Dec 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025