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Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Exterior
Exterior
Standard Room, 2 Queen Beds
Reception
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry

Explore the area

View map
11 Impasse de la Gare-Talon, Gatineau, QC, J8T 0B1
  • Place, Rogers Centre Ottawa
    ‪10 min drive‬
  • Place, Parliament Hill
    ‪10 min drive‬
  • Place, Canada Aviation and Space Museum
    ‪12 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.6 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, individually furnished, desk, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(58 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(40 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds (Walk-In Shower)

9.4 out of 10
Exceptional
(120 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Quality Inn & Suites Gatineau

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,023 reviews
The price is AU$174
includes taxes & fees
5 Oct - 6 Oct
Quality Inn & Suites Gatineau

About the area

Gatineau

A stay at Holiday Inn Express & Suites - Gatineau - Ottawa by IHG places you in the heart of Gatineau, within a 10-minute drive of National Gallery of Canada and Rideau Canal. .This hotel is 5.8 mi (9.4 km) from Rogers Centre Ottawa and 5.9 mi (9.4 km) from Canadian War Museum.

What's nearby

  • Casino du Lac Leamy - 7 min drive - 8.0 km
  • Rogers Centre Ottawa - 10 min drive - 10.2 km
  • Parliament Hill - 10 min drive - 10.2 km
  • Rideau Canal - 10 min drive - 9.9 km
  • Canada Aviation and Space Museum - 12 min drive - 8.8 km

Getting around

  • Rideau Station - 9 min drive
  • Ottawa Station - 21 min drive
  • Ottawa International Airport (YOW) - 30 min drive

Restaurants

  • ‪Adonis - ‬6 min walk
  • ‪Pizza Hut - ‬13 min walk
  • ‪Première Moisson - ‬7 min walk
  • ‪Brasserie du Bas-Canada - ‬13 min walk
  • ‪Benny&Co - ‬18 min walk

About this property

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Hotel with free breakfast, in the vicinity of National Gallery of Canada
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG offers 119 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 49-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 119 individually furnished guestrooms, featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 49-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites - Gatineau - Ottawa by IHG. A complimentary buffet breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Gatineau? This hotel has 800 square feet (74 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 15 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 29.63 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 29.63 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Property Registration Number 2024-12-31, 295232

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Gatineau Ottawa Hotel
Holiday Inn Express Ottawa Hotel
Holiday Inn Express Gatineau Ottawa
Holiday Inn Express Ottawa
Inn Express Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa by IHG
Holiday Inn Express Suites Gatineau Ottawa an IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Gatineau

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 840 out of 1337 reviews
Rating 8 - Good. 325 out of 1337 reviews
Rating 6 - Okay. 73 out of 1337 reviews
Rating 4 - Poor. 43 out of 1337 reviews
Rating 2 - Terrible. 56 out of 1337 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aditya

Travelled with partner
Liked: Amenities
Great
Stayed 3 nights in Jun 2025

4/10 Poor

Murielle

Disliked: Cleanliness, property conditions & facilities
Reported cracked toilet bowl in several places and chipped bathtub. Maintenance man came and tightened the toilet seat and said toilet needed replacement but was not done. Front desk said “ no rooms available” and e-mail the manager. I did and received a reply yesterday stating no refund since room booking was through 3rd party. Offered a discount only at this hotel which we will never go to. Booking was to attend a funeral.
Stayed 2 nights in Jun 2025

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent endroit en famille !
Stayed 1 night in Jun 2025

10/10 Excellent

manon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Loved that there was no carpet in the room. The pool was clean and refreshing, and had nice showers. The breakfast was phenomenal with pancakes, eggs, sausage, bacon, muffins, pastries, bagels, fruits, cereal, yogurt, juices, coffee, tea, and hot chocolate.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Elizabeth

Travelled with family, Business traveller
Liked: Cleanliness, amenities
I usually go for a more upscale overnight but the Holiday Inn Express exceeded my expectations. The bedroom was large, the room very clean, nice linens and very nice toiletries. The staff was very pleasant and the included breakfast was the equal of many costing $17 - $20 - albeit, they would most likely have cutlery and dishware.
Stayed 1 night in Jun 2025

8/10 Good

michel, PREVOST

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Had pretty bed service at front desk checking in and checking out
Stayed 1 night in Jun 2025

8/10 Good

Mark

Stayed 3 nights in Jun 2025

8/10 Good

Shannon

Liked: Cleanliness, amenities, property conditions & facilities
A bit noisy as our room did not have carpet.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Getaway

We were very satisfied with our visit to the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Navneet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and services.
Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Stayed 2 nights in Jun 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
continued service excellence, very nice breakfast setting with excellent choices.
Stayed 1 night in Jun 2025

10/10 Excellent

Kristian

Stayed 6 nights in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

2/10 Terrible

Emmanuel

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Humiliating experience

I was inexplicably refused upon my arrival. I was forced to re-pay for the room and received a lower standard of accommodation than what I had booked. This incident was both disrespectful and publicly embarrassing.
Stayed 1 night in Jun 2025

6/10 Okay

Nancy

Stayed 2 nights in Jun 2025

8/10 Good

Annie

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Randy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific location. Clean and fresh.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great hotel. The front desk staff were so nice and spoke English and French. The hotel was very clean, bed were comfortable. Rooms were very clean. It was a 15 min drive to Ottawa. All in all was a great hotel. I would stay again for sure
Stayed 2 nights in Jun 2025

8/10 Good

Prince

Everything is good
Stayed 1 night in Jun 2025

10/10 Excellent

Javier, Lima

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My kids enjoyed the pool and the location was great
Stayed 3 nights in Jun 2025

10/10 Excellent

clayton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly as advertised! Comfortable, easy check-in and out.
Stayed 1 night in Jun 2025