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Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Exterior
Property amenity
Reception
Standard Room, 2 Queen Beds
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Pool

Explore the area

View map
11 Impasse de la Gare-Talon, Gatineau, QC, J8T 0B1
  • Place, Casino du Lac Leamy
    ‪8 min drive‬
  • Place, Parliament Hill
    ‪14 min drive‬
  • Place, Rogers Centre Ottawa
    ‪14 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room

In-room safe, individually furnished, desk, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.6 out of 10
Excellent
(36 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds (Walk-In Shower)

9.4 out of 10
Exceptional
(125 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(41 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Quality Inn & Suites Gatineau
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,013 reviews
The price is AU$154
includes taxes & fees
7 Dec - 8 Dec
Quality Inn & Suites Gatineau

About the area

Gatineau

A stay at Holiday Inn Express & Suites - Gatineau - Ottawa by IHG places you in the heart of Gatineau, within a 10-minute drive of National Gallery of Canada and Rideau Canal. .This hotel is 5.8 mi (9.4 km) from Rogers Centre Ottawa and 5.9 mi (9.4 km) from Canadian War Museum.

What's nearby

  • Casino du Lac Leamy - 8 min drive - 8.0 km
  • Rideau Canal - 12 min drive - 9.9 km
  • Canada Aviation and Space Museum - 12 min drive - 9.2 km
  • Parliament Hill - 14 min drive - 10.6 km
  • Rogers Centre Ottawa - 14 min drive - 10.6 km

Getting around

  • Rideau Station - 9 min drive
  • Ottawa Station - 21 min drive
  • Ottawa International Airport (YOW) - 30 min drive

Restaurants

  • ‪Adonis - ‬6 min walk
  • ‪Pizza Hut - ‬13 min walk
  • ‪Première Moisson - ‬7 min walk
  • ‪Moca Loca Café Co. - ‬11 min walk
  • ‪Tim Hortons - ‬15 min walk

About this property

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Hotel with free breakfast, in the vicinity of National Gallery of Canada
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG offers 119 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 49-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 119 individually furnished guestrooms, featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 49-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites - Gatineau - Ottawa by IHG. A complimentary buffet breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Gatineau? This hotel has 800 square feet (74 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 7 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 15 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 29.63 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 29.63 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Property Registration Number 2024-12-31, 295232

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Gatineau Ottawa Hotel
Holiday Inn Express Ottawa Hotel
Holiday Inn Express Gatineau Ottawa
Holiday Inn Express Ottawa
Inn Express Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa by IHG
Holiday Inn Express Suites Gatineau Ottawa an IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Gatineau

Reviews

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 839 out of 1346 reviews
Rating 8 - Good. 328 out of 1346 reviews
Rating 6 - Okay. 78 out of 1346 reviews
Rating 4 - Poor. 44 out of 1346 reviews
Rating 2 - Terrible. 57 out of 1346 reviews

Reviews

10/10 Excellent

Magarette

Liked: Cleanliness, staff & service, property conditions & facilities
parking
Stayed 6 nights in Aug 2025

6/10 Okay

Clavel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff friendly and helpful. Need more available drinking water options
Stayed 3 nights in Aug 2025

6/10 Okay

Alejandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We did a late check-in after a 10-hour drive. The process was quick, but as soon as we got to the room we realized the AC wasn’t working. The receptionist came to check and then asked her colleague for help. It was pretty clear they had no idea what the issue was, but they stayed in the room trying for about 10 minutes. When they couldn’t fix it, they told me the hotel was fully booked and might have a fan for us—a fan, after a long drive in summer heat! I told her that was not an option. She then said she would need to call maintenance, but wasn’t sure how long it would take for someone to come and fix it. They also mentioned they had “no partnership” with other hotels, so transferring the booking wasn’t possible. Meanwhile, the other receptionist was trying to switch rooms, but suddenly “the system wasn’t working.” After about 40 minutes of waiting, a third staff member was able to make the switch. The new room was spacious, clean, and comfortable. Breakfast was very good, with plenty of tasty options. Overall, the property itself is nice, but the customer service has a lot of room for improvement. I could tell the receptionists were trying to do their job, but they didn’t seem to have much experience handling common situations like this. A bittersweet experience.
Stayed 1 night in Aug 2025

8/10 Good

Sacha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The building felt like there was no air conditioning on until you got into your room and the elevators felt like saunas.
Stayed 2 nights in Aug 2025

8/10 Good

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

8/10 Good

Silver

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Trevor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice new and well maintained property, good staff who are attentive to requests.
Stayed 2 nights in Aug 2025

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the king suite! The pool was very disappointing though. It is way too small, not warm and no jacuzzi.
Stayed 1 night in Aug 2025

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great choice for our stay
Stayed 4 nights in Jul 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the hotel except water in the shower not powerful and flushing the toilet little bit stiff otherwise we enjoyed our stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is pretty good with the price that we paid
Stayed 1 night in Aug 2025

10/10 Excellent

Brittany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

KENNETH

Stayed 1 night in Aug 2025

8/10 Good

Ramona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy Beds
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, delicious breakfast!
Stayed 1 night in Aug 2025

10/10 Excellent

Tomislav

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family loves everything about this hotel. We stayed for 2 nights. Breakfast options, pool, mall and restaurants are ready close. Hotel is ready clean, bed comfortable, Check in and out was fast We love it.😍😍
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom
Stayed 2 nights in Aug 2025

4/10 Poor

Midhunlal

Liked: Staff & service
Disliked: Cleanliness
There is a foul smell in my room
Stayed 3 nights in Jul 2025

6/10 Okay

David and Joan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The worst breakfast we have ever had. Examples: ran our of coffee, not enough seating and tables. no bacon or scrambled eggs, sausages over cooked. Staff did not like their jobs and it showed.
Stayed 2 nights in Jul 2025

8/10 Good

Nicole

Travelled with family
Stayed 3 nights in Jul 2025

10/10 Excellent

Brezza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Staff were wonderful however no gluten free options for this celiac minus an egg and a yogurt.
Stayed 1 night in Jul 2025

10/10 Excellent

Tharshan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2025