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Hampton Inn & Suites Ottawa West

2.5 star property

Photo gallery for Hampton Inn & Suites Ottawa West

Exterior
1 bedroom, in-room safe, desk, free WiFi
Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)
Free daily buffet breakfast
Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Housekeeping

Explore the area

View map
125 Lusk Street, Ottawa, ON, K2J 6K7
  • Nepean Sportsplex
    ‪11 min drive‬
  • Algonquin College
    ‪11 min drive‬
  • Canadian Tire Centre
    ‪15 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(73 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

8.8 out of 10
Excellent
(27 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(14 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 bedroom, in-room safe, desk, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

9.2 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

1 bedroom, in-room safe, desk, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

1 bedroom, in-room safe, desk, free WiFi

Room, 1 King Bed, Refrigerator & Microwave

9.6 out of 10
Exceptional
(48 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Living area

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, in-room safe, desk, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.4 out of 10
Exceptional
(15 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Ottawa

With a stay at Hampton Inn & Suites Ottawa West in Ottawa (Nepean), you'll be within a 15-minute drive of Canadian Tire Centre and Rideau Canal. .This hotel is 15 mi (24.1 km) from Parliament Hill and 15.7 mi (25.3 km) from University of Ottawa.

What's nearby

  • Walter Baker Sports Centre - 4 min drive - 2.6 km
  • Nepean Sportsplex - 11 min drive - 12.8 km
  • Algonquin College - 11 min drive - 14.2 km
  • Canadian Tire Centre - 15 min drive - 22.9 km
  • Carleton University - 18 min drive - 21.9 km

Getting around

  • Ottawa Fallowfield Station - 6 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Tim Hortons - ‬5 min drive
  • ‪Tim Hortons - ‬9 min walk
  • ‪Broadway Bar & Grill - ‬5 min drive
  • ‪Wendy's - ‬5 min drive

About this property

Hampton Inn & Suites Ottawa West

Hotel in Ottawa with free breakfast and a fitness center
Hampton Inn & Suites Ottawa West offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 102 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton & Suites Ottawa West
Hampton INN Suites Ottawa West
Hampton Inn & Suites Ottawa West Hotel
Hampton Inn & Suites Ottawa West OTTAWA
Hampton Inn & Suites Ottawa West Hotel OTTAWA

Hampton Inn & Suites Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1013 reviews
Rating 8 - Good. 209 out of 1013 reviews
Rating 6 - Okay. 57 out of 1013 reviews
Rating 4 - Poor. 18 out of 1013 reviews
Rating 2 - Terrible. 26 out of 1013 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

lovely j

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 1 night in May 2025

10/10 Excellent

Alicia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean hotel. Breakfast was good. Kids enjoyed the pool. Big workout area and laundry for guests. Staff were very nice and helpful. We enjoyed our stay and woulf definitely stay again.
Stayed 2 nights in May 2025

8/10 Good

Anthony

Travelled with family
Stayed 2 nights in May 2025

2/10 Terrible

Donna

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in took forever (no attendant was even at the front desk for 15-20 minutes and then when checking was asked if we could wait 5-7 minutes as there were no clean rooms- we checked in at 5:00 pm!!) Room was very clean and beds were comfortable though
Stayed 1 night in May 2025

10/10 Excellent

Kenall

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just great!
Stayed 1 night in May 2025

6/10 Okay

Jeff

Disliked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy, which was great as we got there late. Room was clean. Another guest on the floor had a dog which barked at 11pm, and again at 6:30am. Didn’t get the restful sleep I was hoping for. The mattresses were awful. Hard coils. Staff were friendly & lots of options for breakfast. Pool was clean and tidy. I accidentally booked a non-refundable stay for 2 nights. Plans changed and only required 1 night in the end. I tried contacting Expedia and the hotel and got nowhere. So ending up forfeiting an entire night at full pop. An expensive mistake, and for that reason I won’t stay at a Hampton Inn again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

great overall, breakfast can use a couple more options
Stayed 1 night in May 2025

10/10 Excellent

Leigh

Stayed 2 nights in Apr 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

good breakfast

good stay nice selection for breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Aron

Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness
Quick and friendly. Very efficient
Stayed 1 night in Apr 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Samuel

Stayed 3 nights in Apr 2025

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Erin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here three times now, and each time have been pleased with our experience. The room was more than sufficient, the pool and breakfast areas well tended to, and we had no complaints about how we and our two small dogs were treated. All in all, a positive stay and we'll be joining them again next visit to Barrhaven/Ottawa to see family.
Stayed 6 nights in Apr 2025

8/10 Good

Fabius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

2/10 Terrible

zienb

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk agent had no customer service sence i felt he did not even wanted me there i was served with alot of frustration.
Stayed 2 nights in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ftont desk team was awesome
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Randi Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

We just there for a night but was very clean and bed was comfy.
Stayed 1 night in Mar 2025

8/10 Good

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Gordon

Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My only negative was that the toilets are very low - and no grab/safety bars. With aging population and knee and other aging limitations, unusual to not have some accessibility features in a new build. But great stay: Clean, near food and shopping, quick access to downtown Ottawa!
Stayed 1 night in Apr 2025

10/10 Excellent

Francesco, Gilmour

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful modern and well designed rooms. Parking lot could be a bit bigger, but all and all it was a fantastic hotel.
Stayed 1 night in Apr 2025