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Best Western Plus Gatineau-Ottawa Downtown

3.0 star property

Photo gallery for Best Western Plus Gatineau-Ottawa Downtown

Lobby
Standard Room, 1 King Bed, Refrigerator, River View
Exterior
Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen
View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking included
  • Pool
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

View map
131 Rue Laurier, Gatineau, QC, J8X3W3
  • Place, Canadian Museum of History
    ‪5 min walk‬
  • Place, Casino du Lac Leamy
    ‪4 min drive‬
  • Place, Parliament Hill
    ‪5 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator

7.8 out of 10
Good
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View

Standard Room, 2 Double Beds, Refrigerator, River View

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony, River View

Frette Italian sheets, premium bedding, down duvets, Select Comfort beds

Standard Room, 1 King Bed, Balcony, River View

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

View from room

Executive Suite, 1 King Bed, Refrigerator, River View (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

7.8 out of 10
Good
(22 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

View from room

Standard Room, 1 King Bed, Refrigerator, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen | Private kitchen

Suite, 1 Queen Bed, Non Smoking, Kitchen

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony, River View

View from room

Standard Room, 2 Double Beds, Balcony, River View

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby
Hôtel Chateauneuf Gatineau—Ottawa
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
3.8 out of 5, Good, 1,002 reviews
The price is AU$139
includes taxes & fees
16 Nov - 17 Nov
Hôtel Chateauneuf Gatineau—Ottawa

About the area

Gatineau

With a stay at Best Western Plus Gatineau-Ottawa Downtown, you'll be centrally located in Gatineau, steps from Jacques Cartier Park and within a 10-minute walk of Canadian Museum of History. .This hotel is 0.7 mi (1.1 km) from Maison du velo and 1 mi (1.5 km) from Notre-Dame Cathedral Basilica.

What's nearby

  • Canadian Museum of History - 5 min walk - 0.5 km
  • National Gallery of Canada - 15 min walk - 1.3 km
  • Byward Market Square - 18 min walk - 1.6 km
  • Casino du Lac Leamy - 4 min drive - 3.7 km
  • Parliament Hill - 5 min drive - 2.6 km

Getting around

  • Pimisi Station - 3 min drive
  • Ottawa Station - 16 min drive
  • Ottawa International Airport (YOW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Rôtisserie St-Hubert - ‬6 min walk
  • ‪Café Verité - ‬6 min walk
  • ‪La P'tite Épicerie du Quartier - ‬5 min walk
  • ‪Bistro CoqLicorne - ‬12 min walk

About this property

Best Western Plus Gatineau-Ottawa Downtown

Riverwalk hotel with a fitness center and a 24-hour business center
Best Western Plus Gatineau-Ottawa Downtown offers 133 accommodations with MP3 docking stations and safes. Select Comfort beds feature Frette Italian sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Gatineau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 133 guestrooms featuring refrigerators and MP3 docking stations. Your Select Comfort bed comes with down comforters and Frette Italian sheets. 42-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Gatineau? This hotel has 4155 square feet (386 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: CAD 15 for adults and CAD 8.95 for children

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (4,155 square foot of space)

Outdoors

  • In a provincial park
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1965
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 10 2025 to November 23 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 for adults and CAD 8.95 for children
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2023-11-30, 575492

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Best Western Gatineau-Ottawa
Best Western Plus Gatineau-Ottawa
Best Western Plus Hotel Gatineau-Ottawa
Best Western Gatineau
Best Western Hotel Gatineau
BEST WESTERN PLUS Gatineau-Ottawa Quebec
Gatineau Best Western
Best Western Plus Gatineau-Ottawa Hotel
Best Western Plus Gatineau Ottawa
Plus Gatineau Ottawa Gatineau
Best Western Plus Gatineau Ottawa
Best Western Plus Gatineau-Ottawa Downtown Hotel
Best Western Plus Gatineau-Ottawa Downtown Gatineau
Best Western Plus Gatineau-Ottawa Downtown Hotel Gatineau

Reviews

Best Western Plus Gatineau-Ottawa Downtown Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 366 out of 1002 reviews
Rating 8 - Good. 295 out of 1002 reviews
Rating 6 - Okay. 156 out of 1002 reviews
Rating 4 - Poor. 89 out of 1002 reviews
Rating 2 - Terrible. 96 out of 1002 reviews

Reviews

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Staff was very welcoming, positive, and responsive. Room we got was beautiful and perfect for us with a large sliding door window, nice balcony with a view of the city and a beautiful bathroom. Really enjoyed our stay. Had an issue when we first arrived but staff moved quickly to resolve and everything went really well after that. We didnt get a chance to try the breakfast, but were able to get in the pool. Would be nice to make sure towels are available at the pool area when needed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Gabriel, Waterloo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There’s almost no traffic next to the hotel, no confusion about where to park. Easy access. Rooms were ok. Only the view was not what we expected. Still a very good place to be. Next to the Alexandra bridge, which takes to everything Ottawa. Gatineau was surprisingly nice to rediscover. Lots of art on the street. Lots of restaurants close to the museum
Stayed 3 nights in Jul 2025

8/10 Good

Benoit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room with balcony the view was amazing over the river. Aaron at the front desk was very helpful friendly and even came to get me when the room was ready. Thank you so much Aaron The breakfast not included was very good value and good choices. Pool area was clean and temp warm. Absolutely no complaints and it was super busy for them .
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

abdel rahman

Stayed 3 nights in Aug 2025

8/10 Good

Jessica Gail

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Thibaut Rochette de

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Love

Disliked: Staff & service
Its was quite but we have face parking problem
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le bruit de l'air climatisé est terrible, impossible de dormir et lorsqu'on ouvre les fenêtres aussi terrible le bruit de la des moteurs de la ventilation.
Stayed 2 nights in Aug 2025

6/10 Okay

Gurchetan

Travelled with family
Parking problem.
Stayed 1 night in Aug 2025

8/10 Good

Gabrielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Linda

Stayed 1 night in Aug 2025

8/10 Good

Einav

Stayed 1 night in Aug 2025

2/10 Terrible

JING YU

Disliked: Cleanliness
The room wasn’t at the check-in time, we waited for the 2 extra hours, the blankets weren’t changed, some blood stains on the blankets
Stayed 1 night in Aug 2025

2/10 Terrible

Vishnu

Stayed 1 night in Aug 2025

6/10 Okay

Albert

Stayed 1 night in Aug 2025

2/10 Terrible

Andrea

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Terrible experience. Hotel is short staffed and unable to provide bare minimum service on basic requests for bedding to put on pull away bed. Music in the front lobby upon arrival was loud, vulgar and explicit. During the night, beginning at 1230 am, the room beneath us began an extremely loud party with clearly a large number of people. Music blaring. Screaming. Carried on through the ENTIRE night until 630 am. I made multiple calls to the front desk. 5 in total. Each time was told it would be addressed and clearly wasn’t. On the last call, I asked that police be called. This was at 4:45 am. Staff said they would. I’m certain it never happened. The response to dealing with this situation was unacceptable. I was travelling with my two children. Felt unsafe and unsupported. Their response in the morning was that they couldn’t do anything because I had booked through Expedia. Absolutely nothing to help or support the situation. Expedia customer service has been exceptional. I will never stay at a Best Western again based on this situation. They can and should be doing better. Expecting better from their staff, and having clear guidelines for how to deal with these types of situations where one room is dictating the stay of so many paying patrons.
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Travelled with partner
Nice place
Stayed 1 night in Aug 2025

6/10 Okay

Amay

Stayed 2 nights in Aug 2025

2/10 Terrible

OSAMA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Alfredo

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Laurie-Anne

Stayed 1 night in Aug 2025

10/10 Excellent

Brad

Stayed 1 night in Aug 2025