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Arlo, BW Signature Collection

2.0 star property

Photo gallery for Arlo, BW Signature Collection

Signature Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)
1 bedroom, hypo-allergenic bedding, individually decorated
Lobby
Standard Studio, 1 King Bed, Non Smoking, Balcony (Full Kitchen)
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
88 Albert Street, Ottawa, ON, K1P 5E9
  • Place, Rideau Canal
    ‪2 min walk‬
  • Place, National Arts Centre
    ‪2 min walk‬
  • Place, Parliament Hill
    ‪7 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Signature Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

1 bedroom, hypo-allergenic bedding, individually decorated

Signature Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Cozy Room, Full Kitchen)

1 bedroom, hypo-allergenic bedding, individually decorated

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Cozy Room, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

1 bedroom, hypo-allergenic bedding, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

1 bedroom, hypo-allergenic bedding, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking, Balcony (Full Kitchen)

Standard Studio, 1 King Bed, Non Smoking, Balcony (Full Kitchen)

Standard Studio, 1 King Bed, Non Smoking, Balcony (Full Kitchen)

  • Sleeps 2
  • 1 King Bed

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About the area

Ottawa

With a stay at Arlo, BW Signature Collection in Ottawa (Downtown Ottawa), you'll be a 3-minute walk from Rideau Canal and 5 minutes by foot from Parliament Hill. .This hotel is 0.5 mi (0.8 km) from University of Ottawa and 0.6 mi (0.9 km) from Byward Market Square.

What's nearby

  • Elgin Street - 1 min walk - 0.1 km
  • Rideau Canal - 2 min walk - 0.2 km
  • National Arts Centre - 2 min walk - 0.2 km
  • Rogers Centre Ottawa - 5 min walk - 0.5 km
  • Parliament Hill - 7 min walk - 0.6 km

Getting around

  • Parliament Station - 4 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
  • Ottawa International Airport (YOW) - 20 min drive

Restaurants

  • ‪Little Victories - ‬3 min walk
  • ‪Grill Forty One - G41 - ‬3 min walk
  • ‪D'Arcy McGee's - ‬3 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Tim Hortons - ‬2 min walk

About this property

Arlo, BW Signature Collection

Hotel with a 24-hour fitness center, 3-minute walk to Rideau Canal
Arlo, BW Signature Collection offers 152 air-conditioned accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include dining tables. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This Ottawa hotel provides complimentary wireless Internet access. 50-inch flat-screen televisions come with digital channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 152 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 50-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and electric kettles, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite from the grocery/convenience store serving guests of Arlo, BW Signature Collection.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 24-hour gym
  • Foosball table

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Accessibility

  • Lift (91 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 45.2 per accommodation, per day (maximum CAD 316.4 per stay), plus a CAD 170 deposit
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet deposit: CAD 170
  • Pet fee: CAD 45.2 per accommodation, per day (maximum CAD 316.4 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Arlo, BW Signature Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 751 out of 1161 reviews
Rating 8 - Good. 266 out of 1161 reviews
Rating 6 - Okay. 81 out of 1161 reviews
Rating 4 - Poor. 23 out of 1161 reviews
Rating 2 - Terrible. 40 out of 1161 reviews

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Shelley

Liked: Cleanliness
Friendly staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Svetlana

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good
Stayed 3 nights in Oct 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was perfect for our family of four. It is centrally located and has everything we need to feel right at home. It is our new favourite place to stay in Ottawa!
Stayed 1 night in Oct 2025

8/10 Good

Rick

Liked: Cleanliness, property conditions & facilities
We registered and the room we had reserved was not available so we ended up being given a second room as we required a second bed due to a medical condition They accommodated us while not ideal they dealt with the situation.
Stayed 4 nights in Oct 2025

8/10 Good

Florence

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean, nice, and accessible. The only issue was that the pictures online did not match the room and was not clear in showing what the individual room distinctions are.
Stayed 3 nights in Oct 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room I stayed in was perfect for a short stay. The location was relatively central to everything we wanted to visit. I would stay here again in the future.
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great room. Easy set up to check in. Plenty of space in the kitchen.
Stayed 1 night in Aug 2025

4/10 Poor

Matthew

Business traveller
Disliked: Amenities, property conditions & facilities
the unit was overall clean, but the check in process with codes and apps and there is a front desk, is really stupid. just check people in, you have staff. the staff were embarrassed that we are bombarded with links and codes when they just end up helping anyway. the room was clean but the shower was low quality and low pressure. not what you'd expect with the marriot name attached
Stayed 2 nights in Oct 2025

10/10 Excellent

Leisa

Liked: Cleanliness, property conditions & facilities
Very central and convenient. Would stay again. Everything you need in the room. Great for laundry too. This is my second stay here and I was very happy with it. Staff are lovely.
Stayed 11 nights in Oct 2025

4/10 Poor

Ning

Business traveller
Disliked: Room comfort

Noisy and Small Room

My stay here was disappointing. The room assigned was in poor condition, and noise from the outdoor ventilation system continued throughout the night. I was unable to reach anyone from the property to resolve the issue, and the air conditioning controller was also missing. Overall, the experience did not meet expectations.
The window view..
Stayed 1 night in Oct 2025

10/10 Excellent

Paula-Jean Suzanne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I had the pleasure of interacting with your staff “AJ”. He was so helpful with the checking in process and following up to ask how my day went. A simple gestures, but so welcoming and warm in a city that can be very cold.
Stayed 2 nights in Oct 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bathroom in our rooms was a bit small and tight and bathtub needed upgrade, though the unit was compact it had everything we needed and was in a great location close to the parliament buildings.
Stayed 3 nights in Oct 2025

10/10 Excellent

William, Winnipeg

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff on the reception desk were very friendly. The room had a small kitchen area which we found useful just to have a light breakfast there before going out for the day. There was a quiet room near the lobby we could use if wanted and we sat there while waiting for our Uber to take us to the airport. We would stay there again if ever we were back in Ottawa.
Stayed 3 nights in Oct 2025

10/10 Excellent

Hadeel, Grande Prairie

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Gregory

Stayed 4 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, room comfort

Great Stay.

Rolm was clean and tidy. Bed and pillows very comfortable. In very central location, brilliant for exploring and everything so walkable. Staff very friendly and accomodating. Gteat laundry facilites in the basement and nice lounge, quiet room and games room. Few maintemance issues that we flagged to staff. All in all very good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
Incredible value
Stayed 2 nights in Aug 2025

8/10 Good

Victoria

Stayed 2 nights in Oct 2025

6/10 Okay

Elijah

Stayed 2 nights in Oct 2025

10/10 Excellent

DI

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Great location for my needs. Very clean, friendly staff, decor so cool. I’ll be back on a regular basis.
Stayed 3 nights in Oct 2025

8/10 Good

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
Had an issue with air conditioning but got it resolved quickly.
Stayed 3 nights in Oct 2025

8/10 Good

Britnee

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff were excellent!! My issues are other things. The room was mostly clean, just some crumbs under the chairs and whatnot that got missed. The bed didn’t have a top sheet, it was just the bottom sheet and a duvet which is weird. The essentials bar didn’t have any feminine products either and when I asked at the front desk they couldn’t provide one either. The second elevator was also down the entire time I was there, and I got an email the day after I checked out saying it was down. Just a bit behind on the communication.
Stayed 3 nights in Oct 2025