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ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property

Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Rooftop terrace
In-room safe, desk, blackout curtains, soundproofing
Lobby
2 bars/lounges, rooftop bar
2 bars/lounges, rooftop bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Place, Byward Market Square
    ‪3 min walk‬
  • Place, University of Ottawa
    ‪5 min walk‬
  • Place, Rideau Canal
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(75 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(31 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Shower)

9.8 out of 10
Exceptional
(21 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(19 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Shower)

8.8 out of 10
Excellent
(18 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Andaz, Suite

Andaz, Suite

Andaz, Suite

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(19 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed

9.4 out of 10
Exceptional
(99 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(88 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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4.3 out of 5, Excellent, 5,473 reviews
The price is AU$231
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About the area

Ottawa

With a stay at ANDAZ OTTAWA BYWARD MARKET, BY HYATT in Ottawa (Downtown Ottawa), you'll be steps from Byward Market Square and 5 minutes by foot from University of Ottawa. .This hotel is 0.4 mi (0.7 km) from Rogers Centre Ottawa and 0.5 mi (0.7 km) from Rideau Canal.

What's nearby

  • Byward Market Square - 3 min walk - 0.3 km
  • University of Ottawa - 5 min walk - 0.5 km
  • Rideau Canal - 5 min walk - 0.5 km
  • Rogers Centre Ottawa - 7 min walk - 0.6 km
  • Parliament Hill - 12 min walk - 1.0 km

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪Chuck’s Roadhouse Bar & Grill - ‬1 min walk
  • ‪BeaverTails - ‬2 min walk
  • ‪Osmow's Shawarma - ‬1 min walk
  • ‪Lowertown Brewery - ‬1 min walk
  • ‪Tomo - ‬2 min walk

About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with safes and complimentary bottled water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 200 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Feast + Revel or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ottawa? This hotel has 4500 square feet (418 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Feast + Revel - This restaurant serves breakfast only.
Copper, Spirits & Sights - This rooftop bar serves light fare only. Happy hour is offered. Reservations are required. Open select days.
Feast + Revel - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 25 to 50 for adults and CAD 25 to 50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Copper, Spirits & Sights
  • Feast + Revel
  • Feast + Revel

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults, and CAD 25 to 50 for children
  • Covered valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1268 out of 2012 reviews
Rating 8 - Good. 384 out of 2012 reviews
Rating 6 - Okay. 171 out of 2012 reviews
Rating 4 - Poor. 91 out of 2012 reviews
Rating 2 - Terrible. 98 out of 2012 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Ellen

Business traveller
Liked: Cleanliness
I've stayed at the Andaz before, but in a double room during the height of construction behind the hotel property. This time I was in a king room and it was laid out beautifully. I especially appreciated the inside door to close off the toilet area and the ample amount of counter space for make up application. Well-designed with beautiful finishes - well done team! My only issue was that the Keurig coffee maker was filthy; covered in dust from sitting unused in a cupboard for who knows how many months. Not being able to access hot water whenever I wanted was a low point, so I'd appreciate the housekeeping team being more diligent with all aspects of the room, in the future.
Stayed 1 night in Feb 2026

2/10 Terrible

Ebenezer

Can’t believe I can’t change a booking 14 days ahead of time. My flight was rescheduled and still they won’t let me reschedule
Stayed 1 night in Oct 2025

10/10 Excellent

andrew

Stayed 2 nights in Feb 2026

6/10 Okay

Emily

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Condition was good, bathroom was nicest part. Staff were nice but didn’t provide any help for one person with several bags. Would have expected a bit more for the reputation overall.
Stayed 1 night in Feb 2026

10/10 Excellent

Nadine

Stayed 2 nights in Feb 2026

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Parking options and costs are not great, avoid if possible. They do offer valet however. Rooms were a little small but comfortable. Service staff very professional and nice.
Stayed 1 night in Feb 2026

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel was in a great location. The room was very nice and clean, a little on the small side though. The sliding door for the bathroom has to go. If you are staying in the room with another person, you can hear everything, and I mean everything. Not sure who came up with that design but they clearly don’t care if someone can hear them going to the bathroom. The water temperate was also strange, it was either freezing or boiling.
Stayed 2 nights in Feb 2026

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
We spent our anniversary here back in January and the place was amazing. Very clean, room was great. We ended up getting upgraded when they heard it was our anniversary and gave us wine as well. We will definitely be staying again
Stayed 2 nights in Jan 2026

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Clean room, beautiful set up. Really enjoyed my stay. Will book again in the future
Stayed 1 night in Feb 2026

10/10 Excellent

Simona, Bowmanville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was so nice, we will definitely be back.
Stayed 1 night in Feb 2026

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, centrally located and within walking distance of most attractions and a really great restaurant selection. The rooms were clean and decently sized.
Stayed 4 nights in Feb 2026

10/10 Excellent

Brendan

Stayed 1 night in Feb 2026

8/10 Good

Yogesh

Stayed 1 night in Feb 2026

10/10 Excellent

Jaydon

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Feb 2026

10/10 Excellent

Ashton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, very clean room, made for an excellent stay in Ottawa.
Stayed 2 nights in Feb 2026

8/10 Good

Ram Bahadur

Stayed 1 night in Feb 2026

10/10 Excellent

Mohamed

Stayed 2 nights in Feb 2026

10/10 Excellent

Angela

Stayed 3 nights in Jan 2026

10/10 Excellent

Edward

Stayed 2 nights in Jan 2026

10/10 Excellent

Mireille

Liked: Cleanliness, property conditions & facilities
Rooms are spotless , even received complimentary champagne and soft drinks and they let you check in early without a fee. The service was impeccable too
Stayed 1 night in Dec 2025

10/10 Excellent

Hugo

Stayed 1 night in Jan 2026

8/10 Good

Jack

Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities
Everything was perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

VINCENT

Business traveller
Liked: Cleanliness, staff & service, amenities
Great rooms, but it needs a refresh. Furniture is worn, plumbing is suspect in the shower and the heating controls in the room have a mind of their own.
Stayed 3 nights in Jan 2026