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Hotel Mercure Oostende

4.0 star property

Photo gallery for Hotel Mercure Oostende

Daily full breakfast (EUR 25 per person)
Lobby lounge
Front of property
Privilege, Room, 1 Double Bed, Balcony
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View map
Leopold II Laan 20, Ostend, 8400
  • Place, Casino Kursaal
    ‪2 min walk‬
  • Place, Ostend Beach
    ‪3 min walk‬
  • Place, North Sea Aquarium
    ‪9 min walk‬
  • Airport, Ostende (OST-Ostend-Bruges Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, City View

Superior Room, 1 Double Bed, City View

Superior Room, 1 Double Bed, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room (Cosy, 1 double bed)

Classic Room (Cosy, 1 double bed)

Classic Room (Cosy, 1 double bed)

9.2 out of 10
Wonderful
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, 2 Single Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double or 2 Single Beds

Standard Double Room, 1 Double or 2 Single Beds

Standard Double Room, 1 Double or 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

In-room safe, desk, blackout curtains, iron/ironing board

Family Room

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed

View all photos for Privilege, Room, 1 Double Bed, Balcony

Privilege, Room, 1 Double Bed, Balcony

Privilege, Room, 1 Double Bed, Balcony

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)
Leopold Hotel Ostend
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Bar
4.0 out of 5, Very good, 655 reviews
The price is AU$105
includes taxes & fees
2 Apr - 3 Apr
Leopold Hotel Ostend

About the area

Ostend

A stay at Hotel Mercure Oostende places you in the heart of Ostend, steps from Leopold Park and Casino Kursaal. .This hotel is 0.1 mi (0.2 km) from Statue of Marvin Gaye and 0.3 mi (0.5 km) from Grote Post Culture Center.

What's nearby

  • Casino Kursaal - 2 min walk - 0.2 km
  • Ostend Beach - 3 min walk - 0.3 km
  • North Sea Aquarium - 9 min walk - 0.8 km
  • Mercator Floating Museum - 9 min walk - 0.8 km
  • Klein Strand - 10 min walk - 0.9 km

Getting around

  • Oostende Ravelingen - 11 min drive
  • Oostende Station - 12 min walk
  • Ostende (OST-Ostend-Bruges Intl.) - 16 min drive

Restaurants

  • ‪Manuscript - ‬2 min walk
  • ‪Cheers - ‬2 min walk
  • ‪Cultuur Café - ‬2 min walk
  • ‪Brasserie du Parc - ‬1 min walk
  • ‪Hotel Du Parc - ‬1 min walk

About this property

Hotel Mercure Oostende

Hotel Mercure Oostende offers 95 accommodations with laptop-compatible safes and complimentary bottled water. 35-inch flat-screen televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Ostend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 95 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Onsite venue #2 - bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 23.50 per day); reservations required
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 16.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.29 per room, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 25 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 23.50 per day (656 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 16.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Ramada Hotel Ostend
Ramada Ostend
Ostende Ramada
Hotel Mercure Oostende
Mercure Oostende
Ramada Ostende
Hotel Mercure Oostende Opening January 2016
Hotel Mercure Oostende Hotel
Mercure Oostende Opening January 2016
Mercure Opening January 2016
Hotel Mercure Oostende Ostend
Hotel Mercure Oostende Hotel Ostend

Hotel Mercure Oostende Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 181 out of 592 reviews
Rating 8 - Good. 267 out of 592 reviews
Rating 6 - Okay. 94 out of 592 reviews
Rating 4 - Poor. 33 out of 592 reviews
Rating 2 - Terrible. 17 out of 592 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Terry

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room 231 not clean. Sweetpapersunderthe bed as well as other rubbish and dust. Shattered Gleas on floor of shower and bathroom. Cut toe the result. Shower conditioner empty for 3 days. Room 232 no problem except window opened by staff leaving room cold and noisy
Stayed 4 nights in Nov 2025

10/10 Excellent

Noah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable room
Stayed 2 nights in Sep 2025

4/10 Poor

Linda

Liked: Cleanliness
So loud
Stayed 4 nights in Sep 2025

10/10 Excellent

Eoin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Geoffrey

Stayed 1 night in Sep 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with amazing staff!

Excellent hotel with amazing staff! Thanks again for a great stay!
Stayed 6 nights in Aug 2025

8/10 Good

Symon

Stayed 3 nights in May 2025

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Apr 2025

8/10 Good

Adrian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good facilities.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean with a great breakfast .
Stayed 2 nights in Mar 2025

10/10 Excellent

Leonidas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

PHILIP

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Rostyslav

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is great
Stayed 1 night in Aug 2024

8/10 Good

Nelly, MAMARONECK

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amenities and staff but watch out: parking is very limited. Upon arrival at the hotel, we discovered the hotel parking was full. We undertsand it is bookable in advance, which we were not aware of prior to arriving on site. It took us an hour to find parking on a busy Sunday.
Stayed 1 night in Aug 2024

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice!

Convenient and comfortable. Would stay again.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Stéphane

Stayed 3 nights in Nov 2022

10/10 Excellent

Ineke

Stayed 1 night in Apr 2022

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Hotel Mercure Oostende

Minor point is the noisy street next to the room, for the rest we've been extremely happy to enjoy our stay.
Stayed 2 nights in Dec 2021

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good small modern double rooms. That are well finished. Nice small bar. No chef on an evening breakfast is best sticking to continental. I’d stay again m. Parking is under ground 25 euros in public park.
Stayed 1 night in Dec 2021

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and air conditioning. Easy walk to the beach and boardwalk areas.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with helpful staff. Parking at the hotel with 15 spots was fully booked, so we had to use the nearby parking under the casino, which was 25 euro/day.
Stayed 2 nights in Aug 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Richard

Stayed 1 night in Oct 2020