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Oriental Hotel Universal City

4.0 star property

Photo gallery for Oriental Hotel Universal City

Property entrance
Daily buffet breakfast (JPY 3300 per person)
Reception
In-room safe, blackout curtains, iron/ironing board, free WiFi
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024
  • Place, Universal Studios Japan
    โ€ช3 min walkโ€ฌ
  • Place, Osaka Aquarium Kaiyukan
    โ€ช3 min driveโ€ฌ
  • Place, Kyocera Dome Osaka
    โ€ช6 min driveโ€ฌ
  • Airport, Osaka (KIX-Kansai Intl.)
    โ€ช48 min driveโ€ฌ

Room options

View all photos for Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking(for 8 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • Sleeps 8
  • 4 Twin Beds, 2 Twin Trundle Beds and 2 Twin Sofa Beds

View all photos for Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking(for 7 people) with Welcome Lounge Access

  • 54 sq m
  • Sleeps 7
  • 4 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.8 out of 10
Excellent
(45 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 5 people) with Welcome Lounge Access

9.4 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • Sleeps 5
  • 3 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for [Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Birthday/Anniversary] Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 54 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Trundle Beds

View all photos for [Birthday/Anniversary]ย Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Birthday/Anniversary]ย Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Double Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

8.0 out of 10
Very good
(12 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.4 out of 10
Very good
(22 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds, 1 Twin Trundle Bed and 1 Twin Sofa Bed

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking(for 4 people) with Welcome Lounge Access

  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(9 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 5 people) with Welcome Lounge Access

  • 54 sq m
  • Sleeps 5
  • 2 Twin Beds, 2 Twin Trundle Beds and 1 Twin Sofa Bed

View all photos for Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking(for 5 people) with Welcome Lounge Access

8.8 out of 10
Excellent
(5 reviews)
  • 54 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 6 people) with Welcome Lounge Access

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 6
  • 3 Twin Beds, 1 Twin Trundle Bed and 2 Twin Sofa Beds

View all photos for Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 3 people) with Welcome Lounge Access

  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking(for 4 people) with Welcome Lounge Access

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Trundle Bed

View all photos for Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking(for 1-3 people) with Welcome Lounge Access

9.0 out of 10
Wonderful
(14 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room, Non Smoking(for 1-2 people) with Welcome Lounge Access

  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking(for 6 people) with Welcome Lounge Access

  • 54 sq m
  • Sleeps 6
  • 4 Twin Beds and 2 Twin Trundle Beds

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Property entrance

The Park Front Hotel at Universal Studios Japan

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  • Air conditioning
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The price is AU$350
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About the area

Osaka

With a stay at Oriental Hotel Universal City in Osaka (Konohana), you'll be a 1-minute drive from Universal Studios Japan and 6 minutes from Osaka Aquarium Kaiyukan. .This hotel is 3.8 mi (6 km) from Kyocera Dome Osaka and 5.1 mi (8.3 km) from Dotonbori.

What's nearby

  • Universal CityWalk Osaka - 1 min walk - 0.0 km
  • Universal Studios Japan - 3 min walk - 0.3 km
  • Osaka Aquarium Kaiyukan - 3 min drive - 2.6 km
  • Kyocera Dome Osaka - 6 min drive - 5.1 km
  • Intex Osaka - 7 min drive - 6.7 km

Getting around

  • Chidoribashi Station - 3 min drive
  • Universal City Station - 5 min walk
  • Itami Airport (ITM) - 35 min drive

Restaurants

  • โ€ชHard Rock Cafe - โ€ฌ3 min walk
  • โ€ชWOLFGANG PUCK PIZZA BAR - โ€ฌ4 min walk
  • โ€ชใƒžใƒชใ‚ชใƒปใ‚ซใƒ•ใ‚ง๏ผ†ใ‚นใƒˆใ‚ข - โ€ฌ8 min walk
  • โ€ชใƒใƒผใƒˆใƒ€ใ‚คใƒ‹ใƒณใ‚ฐ ใƒชใ‚ณใƒชใ‚ณ - โ€ฌ5 min walk
  • โ€ชStarbucks - โ€ฌ3 min walk

About this property

Oriental Hotel Universal City

Hotel with a restaurant, a quick walk to Universal Studios Japan
Oriental Hotel Universal City offers 330 air-conditioned accommodations with safes and slippers. 49-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 330 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and electric kettles.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a ballroom.
You can enjoy a meal at the restaurant serving the guests of Oriental Hotel Universal City, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Oriental Hotel Universal City has a restaurant on site.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1500 for children
  • Covered self parking fee: JPY 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Oriental Hotel Universal City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1059 reviews
Rating 8 - Good. 246 out of 1059 reviews
Rating 6 - Okay. 88 out of 1059 reviews
Rating 4 - Poor. 27 out of 1059 reviews
Rating 2 - Terrible. 29 out of 1059 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this location

Highly recommend the Sheraton Oriental Hotel Universal City. Loved it!
Stayed 2 nights in Jun 2025

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Breakfast buffet has a machine that makes freshly squeezed orange juice.
Stayed 1 night in Jun 2025

10/10 Excellent

Donghui

Liked: Amenities, property conditions & facilities
Good
Stayed 4 nights in Jun 2025

6/10 Okay

Lana, edmonds

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very nice hotel, was nice to have the washer/dryer in the room if needed!
Stayed 3 nights in May 2025

10/10 Excellent

Brian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet was amazing! Some traditional food some western food. Donuts, smoothies and ice cream! Coffee and lattes and the hotel was extremely clean and safe! You can walk to Universal and it is really close to the metro! We loved our stay here! Oh and an added bonus they had hot dogs and ice cream at night for free! Make sure to pay for the morning buffet though well well well worth it!
Stayed 2 nights in Jun 2025

10/10 Excellent

Halley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was right at the entrance of the park and the city walk was right outside the hotel. Amazing service especially from the front desk
Stayed 2 nights in Jun 2025

10/10 Excellent

JUE

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location, service was good, room was clean. Enjoy the free ice cream and hot dog.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, clean, very generously fed us very well with food and drinks at the open lounge. Lovely staff who were very friendly and helpful. Highly recommended.
Stayed 8 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Hyunkyung

Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 3 nights in Jun 2025

8/10 Good

Myron

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel has two free baggage storage rooms where you can leave your bags before check in and after check out. The morning buffet was good with both western and Japanese breakfast choices. Each floor has a vending machine and microwave oven area. Room was clean and reasonably spacious. Check in and check out was easy.
Stayed 4 nights in Jun 2025

10/10 Excellent

Cheuk Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Amenities, property conditions & facilities
Amazing property! Very new and clean! Walking distance to USJ.
Stayed 4 nights in Jun 2025

2/10 Terrible

Kare

Stayed 2 nights in Jun 2025

10/10 Excellent

Alan James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Raminder

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location amazing, the free ice cream a nice daily treat, staff super friendly and rooms beautiful.
Stayed 3 nights in May 2025

10/10 Excellent

Edward

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for a USJ trip.
Stayed 1 night in Jun 2025

10/10 Excellent

Narye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
์œ ๋‹ˆ๋ฒ„์…œ, ์ง€ํ•˜์ฒ  ๋ชจ๋‘ ๊ฐ€๊นŒ์›Œ์„œ ๋„ˆ๋ฌด ์ข‹์•˜์Šต๋‹ˆ๋‹ค ๋†’์€์ธต ๋ฐฐ์ •๋ฐ›์•„์„œ ์ „๋ง๋„ ์ข‹์•˜๊ณ  ์นจ๋Œ€๊ฐ€ ์ ๋‹นํžˆ ๋‹จ๋‹จํ•ด์„œ ํ—ˆ๋ฆฌ๊ฐ€ ์•ˆ์•„ํ”„๊ณ  ํฌ๊ทผํ–ˆ์–ด์š” ์•„์นจ์‹์‚ฌ๋„ ๋ง›์žˆ์—ˆ์Šต๋‹ˆ๋‹ค ๊ฐ€์ง€์ˆ˜๊ฐ€ ๋‹ค์–‘ํ•˜์ง€๋Š” ์•Š์ง€๋งŒ ์•Œ์ฐจ๊ณ  ํŠนํžˆ ์˜ค๋ Œ์ง€๋ฅผ ์ง์ ‘์งœ์„œ ์ฅฌ์Šค๊ฐ€ ๋‚˜์˜ค๋Š” ๋จธ์‹ ์ด ์žˆ๋Š”๋ฐ ์ด์ฅฌ์Šค๊ฐ€ ๋„ˆ๋ฌด ๋ง›์žˆ์–ด์„œ ๋‘์ž”์€ ๋งˆ์…จ์Šต๋‹ˆ๋‹ค ์œ ๋‹ˆ๋ฒ„์…œ์— ๊ฐ„๋‹ค๋ฉด ๋‹ค์‹œ ๋จธ๋ฌผ๊ณ  ์‹ถ์–ด์š”
Stayed 2 nights in May 2025

6/10 Okay

Evelyn

Liked: Cleanliness, amenities
I don't like 1 bed sheet. I like the bottle of water.
Stayed 2 nights in May 2025

10/10 Excellent

Seung

Liked: Cleanliness, amenities, property conditions & facilities
No complaints
Stayed 3 nights in May 2025

10/10 Excellent

Norito

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect to stay when visiting USJ

The hotel provides a room for our belongings before check-in time. The room is relatively more spacious than other similar hotels. The location is perfect when visiting USJ.
Stayed 1 night in May 2025

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, great location, staff were friendly and helpful.
Stayed 2 nights in May 2025

6/10 Okay

Hari, Newton

Travelled with family
Liked: Cleanliness
I stayed at 5 hotels during my 2 week visit to Japan. This was by far the oldest, most run down hotel of the lot. Rooms were small, old, with limited amenities.
Stayed 4 nights in May 2025

10/10 Excellent

Prashant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience in the hotel with so many places to eat outside the hotel.
Stayed 3 nights in May 2025