Mercure Tokyu Stay Osaka Namba

4.0 star property

Photo gallery for Mercure Tokyu Stay Osaka Namba

Exterior
Courtyard
Lobby
Premium Twin Room, 2 Single Beds
Suite, 2 Single Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
2 Chome-2-4 Nishishinsaibashi, Chuo Ward, Osaka, Osaka, 5420086
  • Dotonbori
    ‪1 min walk‬
  • Tsutenkaku Tower
    ‪2 min drive‬
  • Kyocera Dome Osaka
    ‪3 min drive‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

Deluxe Twin Room, Corner (with Washing Machine)

8.4 out of 10
Very good
(5 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Twin Beds

Superior Twin Room, 2 Single Beds (with Washing Machine)

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Twin Beds

Family Room (Privilege, with Washing Machine)

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • Sleeps 7
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Twin Room, 2 Single Beds

  • 37 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Room, 1 Queen Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin Room, 2 Single Beds (Privilege, with Washing Machine)

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

Suite, 2 Single Beds

  • 54 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room (with Washing Machine)

8.8 out of 10
Excellent
(6 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Twin Beds

Superior Room, 1 Queen Bed (with Washing Machine)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

Accessible Twin Room, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds

Room, 1 Queen Bed (Privilege, with Washing Machine)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Osaka

Mercure Tokyu Stay Osaka Namba is centrally located in Osaka, a 3-minute walk from Dotonbori and 11 minutes by foot from Namba Grand Kagetsu Theater. .This hotel is 1.7 mi (2.8 km) from Kyocera Dome Osaka and 1.9 mi (3 km) from Tsutenkaku Tower.

What's nearby

  • Dotonbori - 1 min walk - 0.2 km
  • Namba Grand Kagetsu Theater - 9 min walk - 0.8 km
  • Tsutenkaku Tower - 2 min drive - 2.4 km
  • Kyocera Dome Osaka - 3 min drive - 2.9 km
  • Osaka Castle - 8 min drive - 4.2 km

Getting around

  • Osaka-Namba Station - 6 min walk
  • Shinsaibashi Station - 7 min walk
  • Kansai Intl. Airport (KIX) - 54 min drive

Restaurants

  • ‪ganja - ‬1 min walk
  • ‪心斎橋モノリス - ‬2 min walk
  • ‪ミルチマサラ (Mirch Masala) - ‬1 min walk
  • ‪BAR録de無死 - ‬1 min walk
  • ‪ゆきゆきて進軍 - ‬1 min walk

About this property

Mercure Tokyu Stay Osaka Namba

Hotel with a restaurant, a quick walk to Dotonbori
Mercure Tokyu Stay Osaka Namba offers 288 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include slippers, bidets, hair dryers, and toothbrushes and toothpaste. Housekeeping is offered on request and irons/ironing boards can be requested.
Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 288 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have bidets and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and shopping on site.
Enjoy a satisfying meal at CENTRE M(サントル エム) serving guests of Mercure Tokyu Stay Osaka Namba. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
CENTRE M(サントル エム) - This buffet restaurant serves breakfast, lunch, and light fare.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,750 for adults and JPY 2,750 for children
  • A restaurant

Restaurants on site

  • CENTRE M(サントル エム)

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 18 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 2750 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Mercure Tokyu Stay Osaka Namba Hotel
Mercure Tokyu Stay Osaka Namba Osaka
Mercure Tokyu Stay Osaka Namba Hotel Osaka

Mercure Tokyu Stay Osaka Namba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 183 out of 313 reviews
Rating 8 - Good. 85 out of 313 reviews
Rating 6 - Okay. 36 out of 313 reviews
Rating 4 - Poor. 8 out of 313 reviews
Rating 2 - Terrible. 1 out of 313 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 2 nights in Mar 2025

10/10 Excellent

Brock and Mel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly place property for exploring Osaka! The room was great… the staff even suggested to send our luggage to the airport for us so we didn’t have to lug it around on trains etc. highly recommend this spot
Stayed 3 nights in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
Small room in busy area with lots of good restaurants. Easy walk from station.
Stayed 5 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Lana

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Omar

Stayed 1 night in Mar 2025

10/10 Excellent

Steven Dexter Tan

Stayed 11 nights in Dec 2024

10/10 Excellent

eva, Windsor

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2025

8/10 Good

Kittiphan, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
good location and very clean.
Stayed 6 nights in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Half a block from some of the best luxury shopping around and only a 5 min walk to Dontobori where you can have loads of fun around Namba station. Also like 10 min walk from the fresh fish markets so that was a great way to start the days.
Stayed 3 nights in Mar 2025

10/10 Excellent

jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly accommodating staff proximity to train station and shopping
Stayed 3 nights in Mar 2025

6/10 Okay

Georgios

Stayed 2 nights in Mar 2025

10/10 Excellent

Nirav

Stayed 4 nights in Mar 2025

10/10 Excellent

Roberto, Los Angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location is ideal for tourists= close to transportation, shopping, restaurants and everything else! The front desk staff are very helpful - they go out of their way to resolve your issue - no matter how seemingly insignificant it is.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jose Carmelo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient in-room Laundry machine

Have stayed with Mercure Tokyu Stay Namba in the past. Always an amazing stay, especially with the washing laundry machine located inside the room, always very convenient as you don't need to pack a lot of clothes for the duration of the trip. Leaving more luggage space for shopping.
Stayed 1 night in Feb 2025

10/10 Excellent

Gavaska, East Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, staff and amenities!
Stayed 3 nights in Feb 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Xiaoli

Travelled with family
Liked: Cleanliness, staff & service
Tooooooo dark. Otherwise ok.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with all the amenities you need. Breakfast was sub par but convenient.
Stayed 3 nights in Feb 2025

10/10 Excellent

Siripong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location , New and clean . Only a few mins. walk to the main & shopping area and the nearest train station. Staff were really helpful and friendly .
Stayed 3 nights in Feb 2025

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jetiya, VANCOUVER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs ( receptionist & house keepers) are very helpful and sweet. Love them all either morning and night shifts. They are very patience and nice to the visitors. The location is great. Room quite tight for large luggage but manageable.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ronald, Garnet Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel. Only thing I would change is that the lighting in the room leaves a bit to be desired, especially around the room vanity mirror.
Stayed 2 nights in Jan 2025