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Four Points Flex by Sheraton Osaka Shinsaibashi

3.0 star property

Photo gallery for Four Points Flex by Sheraton Osaka Shinsaibashi

Lobby
Property amenity
Exterior
Lobby
Room, 2 Single Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
1-10-10 Nishi Shinsaibashi, Chuo-ku, Osaka, Osaka, 542-0086
  • Place, Amerikamura
    ‪1 min walk‬
  • Place, Shinsaibashi-suji Shopping Street
    ‪3 min walk‬
  • Place, Dotonbori
    ‪6 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

7.4 out of 10
Good
(8 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Osaka

A stay at Four Points Flex by Sheraton Osaka Shinsaibashi places you in the heart of Osaka, within a 10-minute walk of Dotonbori and Dotonbori Glico Sign. .This hotel is 0.5 mi (0.9 km) from Orix Theater and 2.2 mi (3.6 km) from Kyocera Dome Osaka.

What's nearby

  • Amerikamura - 1 min walk - 0.0 km
  • Shinsaibashi-suji Shopping Street - 3 min walk - 0.3 km
  • Dotonbori - 6 min walk - 0.5 km
  • Dotonbori Glico Sign - 6 min walk - 0.6 km
  • Orix Theater - 9 min walk - 0.8 km

Getting around

  • Shinsaibashi Station - 3 min walk
  • Osaka-Namba Station - 11 min walk
  • Kansai Intl. Airport (KIX) - 55 min drive

Restaurants

  • ‪きんのぶた PREMIUM 心斎橋 - ‬2 min walk
  • ‪餃子と唐揚げの酒場。しんちゃん アメ村店 - ‬1 min walk
  • ‪心斎橋焙煎所 - ‬1 min walk
  • ‪CRITTERS BURGER - ‬2 min walk
  • ‪モスバーガー - ‬1 min walk

About this property

Four Points Flex by Sheraton Osaka Shinsaibashi

Four Points Flex by Sheraton Osaka Shinsaibashi offers 186 accommodations with safes and slippers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 186 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, a reception hall, and a vending machine.
At Four Points Flex by Sheraton Osaka Shinsaibashi, enjoy a satisfying meal at the restaurant.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Four Points Flex by Sheraton Osaka Shinsaibashi has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Tile flooring in room

More

  • 1 building
  • 10 floors
  • Built in 2018
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Minimum check-in age: 17

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL UNIZO
UNIZO Osaka Shinsaibashi
HOTEL UNIZO Osaka Shinsaibashi
Four Points Flex by Sheraton Osaka Shinsaibashi Hotel
Four Points Flex by Sheraton Osaka Shinsaibashi Osaka
Four Points Flex by Sheraton Osaka Shinsaibashi Hotel Osaka

Four Points Flex by Sheraton Osaka Shinsaibashi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 406 out of 848 reviews
Rating 8 - Good. 354 out of 848 reviews
Rating 6 - Okay. 63 out of 848 reviews
Rating 4 - Poor. 18 out of 848 reviews
Rating 2 - Terrible. 7 out of 848 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Vernon

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Dec 2025

6/10 Okay

Clare

Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Vincent, Las vegas

Stayed 1 night in Nov 2025

10/10 Excellent

Neville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel in Shinsaibashi

Perfect location within the Shinsaibashi area with lots of shopping, food, steps away from the subway/metro. We usually stay at another hotels around this area and was very happy to have found this new refurbished little hotel in the middle of it all. Definitely would be back!
Stayed 3 nights in Sep 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable distance from a lot of shopping malls and donong areas as well as train stations. Staff were very friendly. Its a great place if youst there to shower/sleep seeing that the rooms are fairly smaller.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sanjay

Stayed 2 nights in Sep 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minute walk to Dotonbory. Close to metro station. Good dining options around. Hotel is a bit outdated but clean. Has safe box and small fridge. Good for a solo traveler, ideal for 2 nights.
Stayed 3 nights in Sep 2025

6/10 Okay

Mario

Travelled with family and small children
Locations
Stayed 3 nights in Sep 2025

8/10 Good

Christine Mae, Burnaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

8/10 Good

Nathan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were great, staff was wonderful. I had no issues with my stay. However, my friends in adjacent rooms had issues with air conditioning and complained multiple times. After the issue couldn't be resolved they were given 2 separate rooms to replace a two twins. One of these rooms still had no air conditioning. The location is in a great area, lots of fantastic dining options within walking distance and convenient stores nearby.
Stayed 10 nights in Aug 2025

10/10 Excellent

Dalton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

RICARDO RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Leslie

Liked: Cleanliness, property conditions & facilities
Excellent location near subway entrance. Clean and modern small style hotel. Compact but it works. Convenience stores on same block.
Stayed 2 nights in May 2025

10/10 Excellent

zichu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are really small, otherwise all good
Stayed 1 night in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A surprisingly quiet spot in a party neighborhood

A quick subway ride from the Shin-Osaka bullet train station, this hotel is in a popular neighborhood with many bars and restaurants nearby. I was concerned that the street noise might be a bit much, but the hotel is set back a bit from the street with windows facing building to each side and quality noise absorption.
Stayed 2 nights in May 2025

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice. The room was modern and well laid out (the room is small but that is the norm from our experience in Japan). There is a small 'sofa' in the corner that can be used to lay a single large suitcase out (my partner laid his out on the floor near the bed and it wasnt too in the way). Its around a 10 minute walk to the centre of Dotonburi and the famous Glico man.
Stayed 3 nights in May 2025

10/10 Excellent

Tien Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is super close to a major subway hub so it is super convenient to use it as a base to explore Osaka. The staff are the front desk were super friendly and professional as welll. There are lots of eateries and convenience stores around the area too. It is definitely a good hotel for travellers who are looking more at staying out exploring the city for most of their time there and needed just a place to rest at night!
Stayed 6 nights in Apr 2025

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to Shinsaibashi Station and shopping and a 10 minute walk to Dotonbori or one train stop to Namba Station. We attended World Expo 2025 so the train there and back was fairly straightforward. We were two adults in the double room which was small, we had 2x 70cm and 2x 50cm carryons, we could only open suitcase at a time. Scarce in room facilities, included a kettle, 2 mugs, 1 spoon. Hair care and skin care and pyjamas were included. I would stay here again, maybe a bigger room if I came with my family.
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service

Expensive for a small room

The location of this hotel can't be beat. But there are also plenty of downsides. While the room was cheaper compared to other hotels, the front desk was not helpful with my queries and barely spoke any English. The room itself is also very small. I had a hard time figuring out where to put my luggage inside the room and kept on hitting the walls in the shower. The housekeeping also did a very bad job. They did not change my sheets in the 4 nights I was there. This hotel is very basic. No bellman, no security and poor house keeping. I would say it offers similar services to an Air BnB. Be sure to set your expectations when booking in this hotel. It does not stand up to the Sheraton brand.
Stayed 4 nights in Mar 2025

6/10 Okay

Antonio

Travelled with family, Travelled with partner
Liked: Cleanliness
Very close to a myriad of different shopping and walkable to Dotonbori area. There were no amenities and the room was tiny.
Stayed 4 nights in Apr 2025

10/10 Excellent

Aleah Ashea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, easy to find, and clean.. Just about a minute or less walk from the Shinsaibashi Exit 7 from the Midosuji Line.. Also has a 7-Eleven on one side and a Family Mart on the other and walkable to Dotonbori.. Also, even after check out, you can leave your baggage to still continue exploring.. I would definitely stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jorge

Stayed 5 nights in Apr 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Mar 2025

8/10 Good

Sui

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel

Small rooms but good location and friendly staff.
Stayed 5 nights in Mar 2025