Centara Grand Hotel Osaka

5.0 star property

Photo gallery for Centara Grand Hotel Osaka

5 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Property video
Premium bedding, in-room safe, blackout curtains, iron/ironing board
Rooftop terrace
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Nambanaka, Naniwa-ku, 2-11-50 33, Osaka, Osaka Prefecture, 556-0011
  • Place, Namba Parks
    ‪1 min walk‬
  • Place, Nipponbashi
    ‪3 min walk‬
  • Place, Kuromon Market
    ‪9 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪56 min drive‬

Room options

Deluxe Room, 1 King Bed (Yu Standard Floor)

9.2 out of 10
Wonderful
(70 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Family Room (Rei Premium Floor)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, Corner (Yu Standard Floor)

9.2 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room (Yu Standard Floor)

9.2 out of 10
Wonderful
(24 reviews)
  • 27 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds

Family Room (Yu Standard Floor)

9.0 out of 10
Wonderful
(8 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, Corner (Rei Premium Floor)

9.6 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Twin Room (Rei Premium Floor)

9.0 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds

Deluxe Room, 1 King Bed (Rei Premium Floor)

9.2 out of 10
Wonderful
(17 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Club Suite (Miyabi Club Floor)

  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, Corner (Miyabi Club Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room (Miyabi Club Floor)

8.4 out of 10
Very good
(6 reviews)
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Miyabi Club Floor)

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Twin Room (Miyabi Club Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds

Deluxe King - Yu Standard Floor

  • Sleeps 3

Deluxe Twin - Yu Standard Floor

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

Corner - Yu Standard Floor

  • Sleeps 2

Corner - Rei Premium Floor

  • Sleeps 2

Deluxe King - Miyabi Club Floor

  • Sleeps 3

Family - Yu Standard Floor

  • Sleeps 2

Deluxe Twin - Miyabi Club Floor

  • Sleeps 3

Corner - Miyabi Club Floor

  • Sleeps 2

Suite - Miyabi Club Floor

  • Sleeps 2

Deluxe King - Rei Premium Floor

  • Sleeps 3

Deluxe Twin - Rei Premium Floor

  • Sleeps 3

Family - Miyabi Club Floor

  • Sleeps 2

Family - Rei Premium Floor

  • Sleeps 2

Deluxe ROOM (Yu Standard Floor)

  • Sleeps 2

Deluxe ROOM (Rei Premium Floor)

  • Sleeps 2

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About the area

Osaka

Located in Osaka (Namba), Centara Grand Hotel Osaka is a 4-minute walk from Nipponbashi and 10 minutes by foot from Kuromon Market. .This luxury hotel is 0.8 mi (1.2 km) from Tsutenkaku Tower and 1.1 mi (1.8 km) from Hozenji-Yokocho Alley.

What's nearby

  • Namba Parks - 1 min walk - 0.1 km
  • Nipponbashi - 3 min walk - 0.3 km
  • Kuromon Market - 9 min walk - 0.8 km
  • Tsutenkaku Tower - 11 min walk - 0.9 km
  • Dotonbori Glico Sign - 13 min walk - 1.2 km

Getting around

  • Namba Station (Nankai) - 5 min walk
  • Osaka-Namba Station - 12 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪くら寿司 - ‬3 min walk
  • ‪河童らーめん本舗 - ‬3 min walk
  • ‪Starbucks TEAVANA - ‬3 min walk
  • ‪ELMERS GREEN CAFE IN THE PARK - ‬3 min walk
  • ‪YEBISU BAR なんばcity店 - ‬2 min walk

About this property

Centara Grand Hotel Osaka

Luxury Osaka hotel connected to a shopping center, 4-minute walk to Nipponbashi
Centara Grand Hotel Osaka offers 515 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Spa Cenvaree has 4 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Stay in one of 515 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Fusion cuisine at KUNSEI, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
KUNSEI - This brasserie specializes in Fusion cuisine and serves dinner only.
WhiskeyNova ウイスキーノヴァ - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Crudo Deck クルードデッキ - This bistro serves dinner only. Open daily.
Suan Bua スアンブア - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.
Embassy of Crab エンバシー - This restaurant specializes in live/raw dishes and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Covered parking on site (JPY 4,000 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 5,220 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Crudo Deck クルードデッキ
  • Embassy of Crab エンバシー
  • KUNSEI
  • Suan Bua スアンブア
  • WhiskeyNova ウイスキーノヴァ

Things to do

  • 24-hour gym
  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 6 meeting rooms
  • Coworking space

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Handrails in stairways (85 centimetre high)
  • Hardwood flooring in room
  • Lift (100 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (105 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 5220 per person
  • Covered self parking fee: JPY 4000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 13 years old are not allowed in the spa

Property is also known as

Centara Grand Osaka Osaka
Centara Grand Hotel Osaka Hotel
Centara Grand Hotel Osaka Osaka
Centara Grand Hotel Osaka Hotel Osaka

Centara Grand Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1213 out of 1557 reviews
Rating 8 - Good. 225 out of 1557 reviews
Rating 6 - Okay. 62 out of 1557 reviews
Rating 4 - Poor. 29 out of 1557 reviews
Rating 2 - Terrible. 28 out of 1557 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room. Washroom was amazing. Spa was amazing. Great stay
Stayed 4 nights in Sep 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel steps from Dotombori

Great location just steps away from the very busy Dotonbori area of Osaka. The hotel is quiet and clean. The staff was friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at this property. Fantastic location. I loved the pajamas in the room as well as the robes. Area was very walkable and close to transit stations. Staff was very helpful. Could not have asked for more.
Stayed 5 nights in Sep 2025

6/10 Okay

Naz

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I don’t know how this property is 5 star. The service was very average. At reception afew times even almost rude. The restaurant at the hotel we dined at once ,was so depressing with very average food.the room was disappointing as well. We decided to Check out one night earlier .
Stayed 4 nights in Sep 2025

10/10 Excellent

Winifred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Spacious. Well maintained. Great water pressure and large tub and shower. Attentive staff and customer service. Top notch.
Stayed 3 nights in Sep 2025

8/10 Good

Ralph

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The hotel overall is a nice hotel with it being centrally located to the subway and other facilities. However, I do not think this is a five star hotel as the service was not what I expected for a Japanese hotel. The breakfast in the morning was mediocre at best. I saw a better service and better quality in Tokyo itself. I felt that the staff was there for the sake of being there, but was not happy to be doing their job.
Stayed 4 nights in Sep 2025

10/10 Excellent

Shane, Hacienda Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing could be more convenient. Direct train to and from Kansai Intl’ - check. Shopping - check - Namba Parks and Takeshimaya next door. Eating - check. Kuromon market, streets lined with little restaurants of all types. Nightlife - check. Dotombori, Shinsaibashi within walking distance. Amerika Mura and subway stop away. Easy connections via subway to Tennoji, Osaka Station and Shin Osaka. And oh by the way the hotel is also nice.
Stayed 2 nights in Sep 2025

2/10 Terrible

EHAB

Disliked: Cleanliness, staff & service, property conditions & facilities
The breakfast buffet is terrible. No deserts and very limited quantities of everything. Ie you can count how many toasts they have. Make sure you eat before you attend the breakfast buffet. The hotel also charges you extra tax on top of your bookings. Not children friendly. Takeda at reception refused to discuss any of the issues at hand because I’m not Japanese and apparantly I don’t understand the rules of the country. Overpriced and no facilities. It is a 3 star hotel not 5 stars. They didn’t brink enough towels or waters to the rooms. Absolutely terrible. Please choose another hotel.
Stayed 4 nights in Sep 2025

8/10 Good

kristina

Liked: Cleanliness
Stayed 2 nights in Sep 2025

8/10 Good

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and accessibility to the various shopping malls. Room is very clean and well equipped but the split toilet and shower/bath takes some getting used to. The bathroom has one narrow mirror so two people cannot get ready at the same time. The lighting at the bathroom counter makes you look like you have bags under your eyes. There is a magnifying mirror but it is not lit up.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and polite. Nice clean room with great view.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property! Will definitely be back!
Stayed 3 nights in Sep 2025

10/10 Excellent

Felipe

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury and excellent location!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lesley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Our room was huge and appeared brand new. It was immaculate with far reaching city views. The housekeeping was excellent and unobtrusive. Loved the Nespresso coffee machine. It was completely silent with true blackout blinds and we slept so well in the super king bed. It was a little walk to Namba station but through the attractive covered shopping and restaurant arcade. I highly recommend this hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

Chu Hwai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay

Amazing staff and service! Great room and location - will be back
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, not much dining choices at hotel .
Stayed 3 nights in Sep 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing views on the upper floors
Stayed 3 nights in Sep 2025

10/10 Excellent

luchi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location which is a few minutes walk to food shopping at dotonburi.
Stayed 1 night in Sep 2025

10/10 Excellent

Rashida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing. The room was really nice, friendly staff. Good quality bedding and towels. Excellent breakfast with so much choice. 15 min walk from the main Dotonburi area, and Namba metro station. perfect location. Would definatley recommend this hotel and would stay there again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Good location. Very clean and accommodating. Wonderful staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

John Ranier

Stayed 3 nights in Sep 2025

8/10 Good

Cara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Excellent views. Room was modern and clean.
Stayed 2 nights in Sep 2025