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Classic Hotel am Stetteneck

4.0 star property

Photo gallery for Classic Hotel am Stetteneck

Front of property
Junior Suite | Balcony view
View from property
Indoor pool
Single Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Via Rezia 14, Ortisei, BZ, 39046
  • Place, Alpe di Siusi Ski Area
    ‪3 min walk‬
  • Place, Ortisei-Furnes Gondola
    ‪5 min walk‬
  • Place, Seceda Ski Area
    ‪5 min walk‬

Room options

View all photos for Single Room

Single Room | Living area

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.2 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

10.0 out of 10
Exceptional
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Ortisei

A stay at Classic Hotel am Stetteneck places you in the heart of Ortisei, steps from Dolomites and Val Gardena. .This spa hotel is 25.2 mi (40.6 km) from QC Terme Dolomiti and 0.3 mi (0.4 km) from Alpe di Siusi Ski Area.

What's nearby

  • Alpe di Siusi Ski Area - 3 min walk - 0.3 km
  • 2 St. Ulrich - Furnes 1736m - 3 min walk - 0.3 km
  • Resciesa Funicular - 5 min walk - 0.4 km
  • Ortisei-Furnes Gondola - 5 min walk - 0.5 km
  • Seceda Ski Area - 5 min walk - 0.5 km

Getting around

  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 18 min drive

Restaurants

  • ‪Cafe Corso - ‬2 min walk
  • ‪Vedl Mulin - ‬3 min walk
  • ‪Ristorante Mont Sëuc - ‬26 min drive
  • ‪Caffe Adler - ‬1 min walk
  • ‪Turonda PIZZA-Bistrot-Drinks - ‬1 min walk

About this property

Classic Hotel am Stetteneck

Hotel with a full-service spa, steps from Dolomites
Classic Hotel am Stetteneck offers 25 accommodations with minibars and safes. Beds feature premium bedding. 34-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, bidets, and hair dryers.

This Ortisei hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 25 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, including an indoor pool and a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
At Classic Hotel am Stetteneck, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 10 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7:30 AM and 10 AM.
Classic Hotel am Stetteneck has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 18 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's robes
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 45 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 18 per day (in/out privileges)
  • Pet fee: EUR 45 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts major credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number IT021061A1SH6ZQ6I6

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 8 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Classic am Stetteneck
Classic am Stetteneck Ortisei
Classic Hotel am Stetteneck
Classic Hotel am Stetteneck Ortisei
Classic Am Stetteneck Ortisei
Classic Hotel am Stetteneck Hotel
Classic Hotel am Stetteneck Ortisei
Classic Hotel am Stetteneck Hotel Ortisei

Classic Hotel am Stetteneck Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 84 out of 100 reviews
Rating 8 - Good. 10 out of 100 reviews
Rating 6 - Okay. 5 out of 100 reviews
Rating 4 - Poor. 1 out of 100 reviews
Rating 2 - Terrible. 0 out of 100 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 3 days. Wonderful experience. Most of the staff are friendly and eager to help. Very rarely racism might still be present.
Stayed 3 nights in Sep 2025

10/10 Excellent

Harmony

Stayed 3 nights in May 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very noisy around the hotel.
Stayed 3 nights in Sep 2025

6/10 Okay

Luci

Liked: Cleanliness, staff & service, amenities
The hotel is very clean; the breakfast & staff was outstanding. Our room was dated. The floors are very creaky; you can not get up at night or you wake everyone. Our junior suite was on the front of the hotel, which was very noisy at night. Couldn’t sleep until after 3:00am
Stayed 3 nights in Sep 2025

10/10 Excellent

Adam

Wonderful! Cute!
Stayed 4 nights in Aug 2025

6/10 Okay

Andrew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Staff and breakfast were phenomenal - outstanding. However, It was very warm. There was no fan in the room. We opened the windows to try to cool down. It was very loud and bright outside, so we didn't sleep well. Also, the blanket (Duvet) was very thick and way way to hot for summer. All of that, beyond the great service, is not good for such an expensive hotel.
Stayed 6 nights in Jul 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff and the complimentary breakfast were amazing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing. Super helpful with booking local tours and events. The breakfast is great and highly recommend. The rooms were comfortable and we had an amazing balcony with views to die for. Nice to be right in town and walk out your door and have everything right there.
Stayed 3 nights in Jun 2025

4/10 Poor

Andrea

Travelled with family
Liked: Cleanliness, amenities
Front desk staff were indifferent and not hospitable at all. They were unhelpful in any regard with helping in bringing our luggage up the stairs. Requesting a parking spot required asking multiple questions on where and how to get to parking. The room is advertised as large enough to accommodate three people. The third person has to be someone younger than 12 years of age - not for an adult. The second "bedroom" is the size of a walk-in closet with a couch. All they did was remove the couch pillows and added a small mattress on top. It was not wide, nor long enough for an adult. When I raised my disappointment with the front desk and hotel manager, they simply stated that is the way the room is. Our room faced the pedestrian only road, however, since the hotel does not have air conditioning, the rooms were sweltering, but we could not keep the windows open due to the noise from the cafes and bars until 1:00 in the morning and then at 6:00 the supply trucks start driving by. Overall the place looks very nice, but it is disappointing.
Stayed 2 nights in Jun 2025

10/10 Excellent

AHMED

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel and great stuff
Stayed 2 nights in Jun 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place! Very clean and very helpful staff. Best breakfast of our trip! Would love to come back.
Stayed 3 nights in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historical hotel in Dolomites

We staying at this property while spending time in the Dolomites. It was very nice.
Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great breakfast, friendly and attentive staff
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay right on the town square in Ortisei. Beautiful historic property but service and food surpassed expectations - half board is highly recommended and excellent value. Service was top level at both reception and the restaurant (Sisi was our favourite!). Junior suite was large enough for family of 4 and housekeeping was excellent. Spa treatments (at their partner hotel) were also exceptional. The stay surpassed our exceptions and highly recommended.
Stayed 7 nights in Dec 2024

8/10 Good

John Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Christianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Bradley, Hayden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel within walking distance to shopping, restaurants and chairlifts in Ortisei. Rooms were well equipped, clean and had beautiful views. Breakfasts and dinners were outstanding. Hotel staff were all friendly and helpful. We would definitely return.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding hotel. Staff very friendly and helpful. Only stayed one night but definitely will return
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best options in the town

Unless you wish to stay in a 5 star hotel, this hotel exceeds our expectations in terms of its services, and facilities. The location is also excellent, with easy parking in the back yard.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hugo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience. Very friendly staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a nice time at this hotel. I had a great view from my room and the staff was so friendly and helpful. I would definitely recommend this hotel!
Stayed 5 nights in Oct 2024

10/10 Excellent

Ken, Calgary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is an awesome property with great staff and a fantastic spa/pool area. We really had no issues with the hotel itself and they went out of their way to accommodate us. The only draw back was that it is on the main street and the late nite revelers could be heard, but that is not the hotel's issue.
Stayed 2 nights in Oct 2024

10/10 Excellent

Niraj, Kirkland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Boutique Hotel - will stay again!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful and the town of Ortisei was magical. One of the most beautiful and energizing places I’ve ever been.
Stayed 3 nights in Oct 2024