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4.0 / 5Very Good
648 reviews

4.0

Very Good

5 - Excellent
303
4 - Good
187
3 - Okay
80
2 - Mediocre
43
1 - Poor
35
4.1
Cleanliness
4.1
Service and Staff
4.1
Amenities
3.9
Property condition

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 14 nights in Oct. 2019

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    They lied and said it was 9.7 miles from disney when really closer to 25 miles.

    Stayed 7 nights in Oct. 2019

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    House has no alarms on sliding doors to pool,mold on shower curtain, urine filled mattress, someone else's dirty bathing suit outside, dirty pool. Filter on pool not on. Garden hose left in pool.Called to have repaired or to move another house they said they would send someone tomorrow. Even though they "inspect" the house prior to you going there. Tried all afternoon calling to get someone out that night for a mattress but their phone was disconnected, or their was nothing they could do until tomorrow. Tomorrow came they put two alarms out of three doors, removed the dirty shower curtains and left then on the couch, and the pool still had worms in the bottom with no filtration system. Third day they installed the last alarm on the door(finally) but the pool still had no filtration, or skimmer. They stated their inspector couldn't get into the pool area but it looked good. (The door was unlocked for them prior to them coming). The fourth day they finally sent someone to take care of the pool. They also left the urine filled mattress in the rec room (gross!!!!). Horrible way to start a vacation. All they have is excuses, no refunds or other houses to compensate. Oh and the house was in Southern Dunes. After checking out on my drive home i was offered $50 reimbursement but had to drive back to the office to fo out paper work. It would cost me more in gas.

    Stayed 7 nights in Oct. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 10 nights in Sep. 2019

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Water leakage internal bathroom Air con broke down

    Stayed 8 nights in Sep. 2019

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