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Hilton Garden Inn Lake Buena Vista/Orlando

3.0 star property

Photo gallery for Hilton Garden Inn Lake Buena Vista/Orlando

Lobby
Lobby
Bar (on property)
Terrace/patio
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Hot tub

Explore the area

Map
11400 Marbella Palm Court, Orlando, FL, 32836
  • Orlando Vineland Premium Outlets
    ‪2 min drive‬
  • Disney Springs™
    ‪6 min drive‬
  • SeaWorld® Orlando
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪22 min drive‬

Room options

View all photos for King Evolution Room, Standard Room

Premium bedding, in-room safe, desk, laptop workspace

King Evolution Room, Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room

Room

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Queen Beds, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Beds, Non-Smoking, Accessible

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Suite, Accessible

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Designer toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for One King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

One King Bed, Accessible

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Holiday Inn Resort Orlando - Lake Buena Vista by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, (3272)
The price is AU$196
for 1 room
includes taxes & fees
22 May - 23 May
Holiday Inn Resort Orlando - Lake Buena Vista by IHG

About the area

Orlando

When you stay at Hilton Garden Inn Lake Buena Vista/Orlando in Orlando, you'll be in the entertainment district, a 2-minute drive from Orlando Vineland Premium Outlets and 6 minutes from Orange County Convention Center. .This family-friendly hotel is 2.7 mi (4.3 km) from Disney Springs™ and 3.7 mi (6 km) from Aquatica.

What's nearby

  • Orlando Vineland Premium Outlets - 8 min walk - 0.7 km
  • Disney Springs™ - 3 min drive - 3.7 km
  • SeaWorld® Orlando - 3 min drive - 4.0 km
  • Discovery Cove - 4 min drive - 4.7 km
  • Orange County Convention Center - 4 min drive - 5.1 km

Getting around

  • Orlando Station - 20 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 30 min drive

Restaurants

  • ‪White Castle - ‬11 min walk
  • ‪The Cheesecake Factory - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Hilton Garden Inn Lake Buena Vista/Orlando

Family-friendly hotel with a 24-hour fitness center and theme park shuttle service
Hilton Garden Inn Lake Buena Vista/Orlando offers 137 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 137 guestrooms featuring refrigerators and flat-screen televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Grab a bite to eat at Great American Grill, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Orlando? This hotel has 4499 square feet (418 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning.
Great American Grill - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free theme park shuttle
  • Uncovered parking on site (USD 26 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available for a fee: USD 10 to 16 for adults and USD 7.50 to 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Basketball
  • Children's pool
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free theme park shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4,499 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 10.00 to 16.00 for adults, and USD 7.50 to 16.00 for children
  • Uncovered self parking fee: USD 26 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Buena Lake Vista/Orlando
Hilton Garden Inn Lake Buena Vista/Orlando
Hilton Garden Inn Lake Buena Vista/Orlando Hotel Orlando
Hilton Garden Inn Lake Buena Vista/Orlando Hotel
Hilton Garden Inn Lake Buena Vista/Orlando Orlando
Hilton Garn Buena VistaOrland

Hilton Garden Inn Lake Buena Vista/Orlando Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 545 out of 1136 reviews
Rating 8 - Good. 245 out of 1136 reviews
Rating 6 - Okay. 162 out of 1136 reviews
Rating 4 - Poor. 106 out of 1136 reviews
Rating 2 - Terrible. 78 out of 1136 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jason

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water. Couldn’t shower. Horrible experience
Stayed 1 night in Jan 2025

10/10 Excellent

Beatrix

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Jan 2025

10/10 Excellent

baker

Stayed 7 nights in Jan 2025

10/10 Excellent

ARACELIS, HIALEAH

Stayed 1 night in Feb 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for Wine and Dine- it was fine.
Stayed 1 night in Nov 2024

6/10 Okay

Banny

Disliked: Staff & service
Was ok I don’t agree with additional charge for external company ( Not Hotels.com or Hilton gardens ) about a parking too expensive compare with other hotels when charge $60 dollars 2 nights , some hotels does not additional charge or $50 per 2 nights at the most Front desk and breakfast employees not friendly at all
Stayed 2 nights in Feb 2025

4/10 Poor

Eric

Travelled with pets, Travelled with partner
Upon arrival was notified there is no hot water throughout the property and wasn’t sure when it would be back. Next day was notified 30 min prior to then shutting off all water til 1pm. Came back after a long day at Epcot expecting to be hot water and still none. Will not recommend this property and not come back.
Stayed 2 nights in Feb 2025

4/10 Poor

Dakota

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I do not mormally write bad reviews on the account of maybe it was just a bad day for whomever was involved. However, this property needs attention. The staff were great, and up to Hilton standards. This differs however for the property itself. Upon check in, were greeted with a great lobby that is beautiful. We had a little bit of trouble finding parking ($27 surprise fee for parking which i will admit was my fault that i missed on the website) Once you get to the room, this changes. We had an extremely late check in due to our travels. Once getting to the property about 1am, all I wanted was a hot shower and to hit the bed before experiencing Disney the following morning. When we got into the room, the night stand lights did not even work and were flashing like a strobe light on that one that did. We went into the bathroom where not only the water pressure was HORRIBLE, the faucet in the tub AND the sink were broken. You could barely turn the handle to get water on and when you finally manage to, the pressure is very weak. The mattresses are a matter of opinion, i understand, but they are horrible in my eyes. (Are spring mattresses still a thing??) Anyways, i will not be recommending this place to anyone and starting to rethink my stays with the Hilton brand in general after the last few stays. There is alot of competition out there that is of better quality that i feel my family and i will enjoy a bit more.
Stayed 1 night in Jan 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival we were informed by the front desk there was no hot water in the entire hotel! Looking at past reviews, this has been an issue for months. The pool was dirty and hot tub not working. The front desk did not offer a discount or accommodation. I took it upon myself to go next door and was fortunately able to get them to transfer my room to the Hilton next door. Parking was $27 and not disclosed before arriving. Do not recommend.
Stayed 1 night in Feb 2025

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of water pressure in the sink and shower.
Stayed 2 nights in Feb 2025

10/10 Excellent

Scartfeuze

Liked: Cleanliness
There is no hot water in the shower
Stayed 3 nights in Jan 2025

10/10 Excellent

Ashley

Stayed 2 nights in Jan 2025

10/10 Excellent

Karyl

Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and helpful
Stayed 1 night in Feb 2025

4/10 Poor

Monique

Liked: Cleanliness
There was no hot water and the air conditioner wasnt working properly
Stayed 1 night in Feb 2025

10/10 Excellent

debbie

Stayed 2 nights in Jan 2025

4/10 Poor

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Vicky

Travelled with family
Disliked: Cleanliness, property conditions & facilities
we stayed at this hotel recently and our stay here was disappointing, mainly due to the strong, musty odor of humidity that filled the room. It was almost as if the room had been closed up for a long time with no proper ventilation. The smell remained throughout our entire stay. The next day, my husband overheard another couple in the lobby complaining about the exact same issue with the smell in their room, which only confirmed that it wasn’t just a one-time problem. The ceiling in the lobby also had visible water damage, suggesting poor maintenance. The bathroom was another issue. The shower curtain was in terrible shape. One day they took it down to replace it. However, when we returned to the hotel that night, we found there was no shower curtain at all. We had to wait until the next day for it to be replaced and they put the same old, deteriorated curtain back up. Overall, the humidity smell, lack of proper maintenance, and poor bathroom service made for a very uncomfortable stay. We definitely won’t be returning to this particular Hilton unless they address these significant issues.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 2 nights in Jan 2025

8/10 Good

Angel

Stayed 1 night in Jan 2025

10/10 Excellent

Andrea

Stayed 1 night in Jan 2025

10/10 Excellent

Alishea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall excellent property.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee maker didn’t work and there was only hot water in the sink
Stayed 1 night in Jan 2025

4/10 Poor

william

Stayed 1 night in Jan 2025