Hello team. First off, I just want to say that all my other experiences with Hilton have been amazing. This time around though, I had a few complaints.
First, the sheets and towels looked dirty and stained.
Second, the bathroom door would get stuck from the inside if you closed it fully. The first day, I had closed the door inside the bathroom, and once I tried coming out, the door was stuck shut. If it weren’t for my partner being in the room with me, I would not have been able to open the door without busting it open.
Third, the toilet would constantly stop flushing because the chain that connects the water lid to the handle would constantly fall off, so I had to manually put my hand in the tank to reattach the chain so the toilet could flush again. I had to do this various times.
The stay was unfortunately not up to the previous standards I’ve had with Hilton.