2/10 Terrible
Rosemarie
24 Mar 2025
Disliked: Staff & service, property conditions & facilities
The bedroom there was a noise which sounded like a boiler o something similar that kept me awake. The bed and bedding were not comfortable- bed cover was like having a piece of foam over you. The bathroom had a hand wash dispenser and shower wash - no other bathroom products. No water in the room. The fridge was not working for the water we bought. We invited friends to meet us at 11am and were told there was no ability to have a coffee or anything until 1pm. Generally the experience was like a grand 2 hotel.
I went to share feedback to manager when I was leaving and he was very rude and swore at me and told me I was insulting him. It was a really bad experience, I was shocked by the way I was spoken too.
I’ve stayed there before and it had been really good.
Rosemarie
Stayed 3 nights in Mar 2025