4/10 Poor
Amanda
5 Feb 2025
Disliked: Cleanliness
Upon arrival, I'm sent to a different room other than the one I had booked online. Manager responded relatively quickly and told me my original room was vacant, however, I heard different stories but needless that room was occupied. The Victorian room had a piercing sound coming from the bathroom all throughout the night and bathroom had mold while the tub had mildew. I also found it rather dusty. I get the theme and all, but I would think cleanliness would still be a standard. I was moved to the Gold room and everything appeared relatively well. I was looking forward to the breakfast from the images online and included in the room. Breakfast smells were throughout the house. I waited for a good 30min before knocking on the permanent's resident door and inquired about breakfast. Poor guy said it happens often as breakfast was discontinued with change of owners. Overall I feel my stay was not good. The website is very misleading and I still have not received my refund for change in rooms. If I knew all this information ahead of time, I would've definitely booked elsewhere.
Amanda
Stayed 2 nights in Feb 2025