This Hotel is in need of major refurbishment, everything is tired, dirty missing or broken. If you require any of the following look elsewhere. Hot water, toilet rolls, clean bedding, clean towels, make coffee in your room, or even friendly helpful service. Very few of the staff fit this bill. Don't be swayed by the complimentary breakfast, trust me, you will be eating elsewhere. In summary Poor service, overpriced, tired and dirty.