2/10 Terrible
Heather
Travelled with family
24 Mar 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Stay Here- Just Don't.
You could not check in at the front desk- there was a small window you had to go to. We arrived close to midnight and it took forever for someone to come to the window. I rang the door bell, called the hotel. On the window it had a list of things they did not have and encouraged you to cancel for a refund prior to checking in. Breakfast is advertised- they did not have breakfast. Once in the room, our A/C did not work. Our TV did not work. There were cigarette ashes all over the bathroom. I knew this wasn't a super nice hotel, but I didn't realize it was a pay by the hour crack hotel. This shouldn't even be advertised on hotel websites. It's very misleading. They clearly have a certain demographic they cater to, and families just needing a clean place to sleep for the night is not one of them. I will say the lady that assisted us the next day and helped us move rooms was very nice and I'm very grateful for her. She probably should work in a nicer hotel, she certainly could. But the conditions of the first night were unacceptable and disgusting. If it hadn't been so late and we were only there to sleep, we would have just cancelled and gone somewhere else. Again though- arriving late to what appeared to be "cheap" hotel- we did not expect it to be in the terrible conditions it truly was. This should not be advertised at all- and no one should stay there ever.
Heather
Stayed 2 nights in Mar 2025