See all properties
Save

Sago Palm Hotel

4.5 star property

Photo gallery for Sago Palm Hotel

Exterior
Outdoor pool, pool loungers
Signature Suite
Premium bedding, in-room safe, individually furnished, desk
Daily cooked-to-order breakfast (USD 34 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
54 Main St, Ocho Rios
  • Place, Ocho Rios Craft Market
    ‪3 min walk‬
  • Place, Ocho Rios Clock Tower
    ‪3 min walk‬
  • Place, Turtle Beach
    ‪6 min walk‬
  • Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪20 min drive‬

Room options

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Main Queen

Premium bedding, in-room safe, individually furnished, desk

Main Queen

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Main Twin Twin

Main Twin Twin

Main Twin Twin

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Main Deluxe King

Premium bedding, in-room safe, individually furnished, desk

Main Deluxe King

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite

Main Deluxe Queen Junior Suite

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Main King

Premium bedding, in-room safe, individually furnished, desk

Main King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Town King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland Town Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Town Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Westmoreland Cabana King

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana King

  • Sleeps 2
  • 1 King Bed

View all photos for Westmoreland King Large

Premium bedding, in-room safe, individually furnished, desk

Westmoreland King Large

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Westmoreland Cabana Queen

Premium bedding, in-room safe, individually furnished, desk

Westmoreland Cabana Queen

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Outdoor pool
Lavender Moon Villas
  • Pool
  • Spa pool
  • Spa
  • Parking included
4.6 out of 5, Wonderful, 9 reviews
Lavender Moon Villas

About the area

Ocho Rios

A stay at Sago Palm Hotel places you in the heart of Ocho Rios, within a 10-minute walk of Jamaica Beaches and Turtle Beach. .This luxury hotel is 3 mi (4.8 km) from Dunn's River Falls and 0.1 mi (0.2 km) from Ocho Rios Clock Tower.

What's nearby

  • Ocho Rios Craft Market - 3 min walk - 0.3 km
  • Ocho Rios Clock Tower - 3 min walk - 0.3 km
  • Turtle Beach - 6 min walk - 0.5 km
  • Turtle River Park - 7 min walk - 0.6 km
  • Shaw Park Gardens - 10 min walk - 0.9 km

Getting around

  • Ocho Rios (OCJ-Ian Fleming Intl.) - 22 min drive

Restaurants

  • ‪Boulangerie - ‬5 min walk
  • ‪Moon Palace Loud bar - ‬5 min walk
  • ‪Mother`s - ‬3 min walk
  • ‪MOMO @ Moon Palace Jamaica Grande - ‬2 min walk
  • ‪Mongoose Jamaica - ‬1 min walk

About this property

Sago Palm Hotel

Luxury hotel with bars and a 24-hour fitness center
Sago Palm Hotel offers 37 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature premium bedding. 50-inch LED televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

This Ocho Rios hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 37 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and bathrobes. Conveniences include safes and desks, as well as phones with free local calls.
Treat yourself with body treatments and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, York Tavern, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ocho Rios? This hotel has 2000 square feet (186 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
York Tavern - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 34 for adults and USD 17 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • York Tavern

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Conference centre (2,000 square foot of space)
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Handrails in stairways (89 centimetre high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 34 for adults and USD 17 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Reviews

Sago Palm Hotel Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 127 out of 195 reviews
Rating 8 - Good. 43 out of 195 reviews
Rating 6 - Okay. 14 out of 195 reviews
Rating 4 - Poor. 3 out of 195 reviews
Rating 2 - Terrible. 8 out of 195 reviews

Reviews

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service
Excellent location.
Stayed 1 night in Sep 2025

6/10 Okay

Jamie

Travelled with family
Liked: Cleanliness, staff & service
The hotel served the purpose of what we needed, which was a place to stay on our drive through Jamaica. It is in a busy area of town and pretty noisy at night. Limited food options nearby.
Stayed 1 night in Aug 2025

10/10 Excellent

Glenroy

Stayed 3 nights in Aug 2025

10/10 Excellent

Tracy-Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff their were friendly and easy going
Stayed 1 night in Aug 2025

8/10 Good

Cecil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked most things about the property, the room was nice, however I booked a junior suite to accommodate 4 adults but it would have been more comfortable for 2 adults and 2 children because the space was a bit cramped. The food was quite good and the staff was quite friendly and professional. the hotel gave a nice comfortable feel overall. I think a game room with a pool table and a dart board etc, a TV etc would enhance the experience in my opinion. The pool is nice but it is untiled and the pool area needs more shade from the sun. Overall I was pleased with the experience and I would definately stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ralston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Nadine

Stayed 9 nights in Aug 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of property is within close proximity to the beach, shopping, and right next to Mongoose Restaurant nland Lounge. Easy access to transportation
Stayed 3 nights in Aug 2025

6/10 Okay

Stephen

Liked: Staff & service
I recently stayed at the Sago Palm Hotel in Jamaica and had a mixed experience. On the positive side, the security and front desk staff were friendly, approachable, and very helpful throughout my stay. Their warm attitude made check-in and general interactions pleasant. However, there are some areas that could use improvement. The dining options are very limited, so if you’re looking for variety, you may need to plan to eat elsewhere. There was also a noticeable odor in certain areas, which affected the overall comfort. One major concern was the $200 deposit policy. I was told it would be held and then released, but instead, it was charged to my card. I had to follow up with the hotel afterward to have it resolved, which was inconvenient and disappointing. Overall, while the staff’s friendliness is a plus, the lack of dining options, lingering odor, and deposit handling issues made the stay less enjoyable than expected.
Stayed 2 nights in Aug 2025

10/10 Excellent

CHARMAINE C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Moya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice clean hotel on the main strip. Breakfast was delicious. The price was a bit high for the week but it was during the emancipation holiday.
Stayed 7 nights in Aug 2025

10/10 Excellent

Deanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 1 night in Jul 2025

10/10 Excellent

Kenrick

Liked: Cleanliness, staff & service, property conditions & facilities
Property well kept. Great staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Jermaine

Stayed 2 nights in Aug 2025

10/10 Excellent

Karlene, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please clean and staff friendly
Stayed 1 night in Jul 2025

10/10 Excellent

nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at this smaller hotel. The breakfast addition is worth the additional cost. Traditional Jamaican or American breakfast options were wonderful.
Stayed 4 nights in Jul 2025

8/10 Good

Eustace

Liked: Cleanliness, staff & service, property conditions & facilities
Close proximity to several dining options. Love the daily breakfast provided, must say the room was great, wished it had windows.
Stayed 3 nights in Jul 2025

10/10 Excellent

Glenice

Travelled with family
Liked: Staff & service, property conditions & facilities
Booked for a last minute night's stay and ended up doing 2 nights. Nice hotel in the town of Ochi. Friendly staff, breakfast was excellent. It's in walking distance of the craft market and a variety of stores and restaurants. ❤️❤️
Stayed 1 night in Jul 2025

6/10 Okay

Shavaniese

Liked: Staff & service, property conditions & facilities
Limited parking.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karlene, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern space, friendly efficient staff/management, comfortable and clean rooms, satisfying dining experience, and a convenient location. Highly recommended.
Stayed 11 nights in Jul 2025

10/10 Excellent

Cargill, MIAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in generally good condition. The rooms are all well kept, with reliable AC. The customer service is very good with professional staff.
Stayed 4 nights in Jul 2025

8/10 Good

Karen

Stayed 1 night in Jul 2025

10/10 Excellent

Leonita

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff go above and beyond to make you feel comfortable and welcome
Stayed 1 night in Jul 2025

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful friendly staff, cool ac, shower was too hot possible user error. Got a nice workout with free weights in gym.
Stayed 1 night in Jul 2025