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Holiday Inn Express & Suites West Ocean City by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites West Ocean City by IHG

Free daily continental breakfast
Exterior
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View map
12552 Ocean Gateway, Ocean City, MD, 21842
  • Place, Ocean City Boardwalk
    ‪3 min drive‬
  • Place, Ocean City Beach
    ‪3 min drive‬
  • Place, Inlet Park
    ‪4 min drive‬
  • Airport, Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds, Accessible (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Ocean City

With a stay at Holiday Inn Express & Suites West Ocean City by IHG in Ocean City (West Ocean City), you'll be within a 5-minute drive of Ocean City Boardwalk and Ocean City Beach. .This hotel is 3.8 mi (6.2 km) from Jolly Roger Amusement Park and 4.5 mi (7.2 km) from Roland E. Powell Convention Center.

What's nearby

  • Ocean City Boardwalk - 3 min drive - 3.2 km
  • Ocean City Beach - 3 min drive - 3.2 km
  • Jolly Roger at the Pier - 3 min drive - 3.2 km
  • Inlet Park - 4 min drive - 3.5 km
  • Jolly Roger Amusement Park - 8 min drive - 6.5 km

Getting around

  • Ocean City Station - 2 min drive
  • Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional) - 35 min drive

Restaurants

  • ‪Wawa - ‬6 min walk
  • ‪Royal Farms - ‬13 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Pizza Tugos - ‬4 min walk

About this property

Holiday Inn Express & Suites West Ocean City by IHG

Pet-friendly hotel with free breakfast connected to a shopping center in Ocean City
Holiday Inn Express & Suites West Ocean City by IHG offers 84 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Ocean City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 84 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites West Ocean City by IHG. A complimentary continental breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10 AM
  • Snack bar/deli

Things to do

  • Golf
  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (102 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 4 floors
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Property Registration Number 1580

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Ocean City Hotel
Holiday Inn Express West Ocean City Hotel
Holiday Inn Express West Ocean City
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Ocean City Holiday Inn Express & Suites West Ocean City Hotel
Hotel Holiday Inn Express & Suites West Ocean City
Holiday Inn Express & Suites West Ocean City Ocean City
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Holiday Inn Express
Express West Ocean City
West Ocean City
Holiday Inn Express Suites West Ocean City
Holiday Inn Express Suites West Ocean City by IHG
Holiday Inn Express Suites West Ocean City an IHG Hotel
Holiday Inn Express & Suites West Ocean City by IHG Hotel
Holiday Inn Express & Suites West Ocean City by IHG Ocean City

Reviews

Holiday Inn Express & Suites West Ocean City by IHG Reviews

8.2

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 481 out of 1026 reviews
Rating 8 - Good. 293 out of 1026 reviews
Rating 6 - Okay. 124 out of 1026 reviews
Rating 4 - Poor. 66 out of 1026 reviews
Rating 2 - Terrible. 62 out of 1026 reviews

Reviews

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and friendly staff.
Stayed 1 night in Jun 2025

2/10 Terrible

Jayeshkumar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom sink not working and bathroom fan not working
Stayed 1 night in Jun 2025

10/10 Excellent

Dawnyetta

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I ejoyed the location of the hotel, the staff was pleasant, and the complimentary breakfast! This location was also pet friendly which i dont have a pet but plenty of others do!!
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay and loved the pet friendliness. Staff was very pleasant and accommodating. The complementary breakfast buffet was very satisfactory. Room and linens were clean and beds were very comfortable. The only negative I can say is the furnishings are a little dated and could possibly use some updating.
Stayed 3 nights in Jun 2025

8/10 Good

eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Siddhant

Stayed 1 night in Jun 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Lumpy bed, AC unit noisy.
Stayed 1 night in Jun 2025

4/10 Poor

Sherri

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old- stale date property The room had a horrible aroma. We had to visit a local Walmart to purchase cleaning supplies and room air fresheners to get the old musty smell out of the room. The noise from the AC kept us up half the night and the icing on the cake.... check out time is scheduled for 11am. My family and i were still in the process of getting ourselves together to depart and a representative from the hotel decided that he would enter our room even with the do not disturb sign on the door. When i asked him why he enter our room, he stated no English. The front end staff member was sympathetic to an extent. She wrote her name on a piece of paper and said here is $100 off your next stay. I wouldnt recommend this hotel to anyone. It will not be a next stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and attentive.also willing to help with anything you would need
Stayed 1 night in Jun 2025

6/10 Okay

Amrit

Stayed 2 nights in Jun 2025

8/10 Good

satish

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

ann marie

Travelled with partner
Ever waz great
Stayed 5 nights in May 2025

6/10 Okay

Einar

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet needs a deep cleaning due to unpleasant odors in several areas on the second floor. We had booked three nights but only stayed for two. Additionally, please be aware that this property is located outside of Ocean City Island. There's another hotel with the same brand that is beachfront. Don’t be swayed by the pictures—make sure to verify the address before making a reservation
Stayed 3 nights in Jun 2025

2/10 Terrible

Lakita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Both room bathrooms were not cleaned. I had to switch one room because the toilet was broken. All ac units were loud and it was hard to sleep.
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, room comfort

Best Stay in a long time

Everything was great, and will stay there again soon
Stayed 1 night in May 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay here when i travel to Ocean Cuty for my Birthday. Very close to the beach and other favorites. Hotel was clean and the staff qas friendly. The sausage gravy and biscuits on the breakfast bar was tasty as well.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room
Stayed 2 nights in May 2025

10/10 Excellent

Keiva

Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Regular spot when working. Very helpful
Stayed 1 night in May 2025

6/10 Okay

Jennifer

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Sandhyamurthy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice to stay
Stayed 2 nights in May 2025

10/10 Excellent

Scott

Stayed 2 nights in May 2025

6/10 Okay

Mary Dorothy

Travelled with family
Liked: Staff & service
The ac in my room was noisy
Stayed 1 night in May 2025

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Christine

Business traveller
Disliked: Cleanliness, property conditions & facilities
The bathroom tank lid was crack, hair was inside the shower, refrigerator needed to be defrosted therefore the door would not close and I not sure if the room was vacuumed, my white socks had hair and dirt.
Stayed 2 nights in May 2025