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Tokachi Nauman Onsen Hotel

3.0 star property

Photo gallery for Tokachi Nauman Onsen Hotel

Spa
Spa
Front of property – evening/night
Property amenity
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
384-1 Churuishiroganemachi, Makubetsu, Hokkaido, 089-1701
  • Place, Naumann Elephant Museum
    ‪2 min walk‬
  • Place, Kita no Yatai
    ‪40 min drive‬
  • Place, Tokachigawa Onsen
    ‪50 min drive‬
  • Airport, Obihiro (OBO-Tokachi - Obihiro)
    ‪27 min drive‬

Room options

View all photos for Japanese-style Room, Non Smoking (for 4 Adults)

In-room safe, desk, free WiFi, bed sheets

Japanese-style Room, Non Smoking (for 4 Adults)

  • 1 bedroom
  • Sleeps 6
  • 4 Single Futons

View all photos for Japanese Western Style Room, Non Smoking

Japanese Western Style Room, Non Smoking

Japanese Western Style Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 10
  • 2 Single Beds and 4 Single Futons

View all photos for Twin Room with Extra Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Twin Room with Extra Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Luxury Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Luxury Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Luxury Room Barrier Free

  • Sleeps 2

Western Room

  • Sleeps 3

View all photos for Executive Twin Room, Non Smoking

Executive Twin Room, Non Smoking

Executive Twin Room, Non Smoking

  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking

Triple Room, Non Smoking

  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • Sleeps 3

Japanese Room

  • Sleeps 5

Twin Room With Extra Bed

  • Sleeps 3

View all photos for Japanese Western Style Room

In-room safe, desk, free WiFi, bed sheets

Japanese Western Style Room

  • Sleeps 6

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About the area

Makubetsu

With a stay at Tokachi Nauman Onsen Hotel in Makubetsu, you'll be within a 15-minute drive of Naumann Elephant Museum and Road Station Sarabetsu. .This hotel is 8.4 mi (13.4 km) from Donguri Park and 8.7 mi (14.1 km) from Sumomo no Sato.

What's nearby

  • Naumann Elephant Museum - 2 min walk - 0.2 km
  • Obihiro Zoo - 38 min drive - 56.9 km
  • Kita no Yatai - 40 min drive - 59.7 km
  • Obihiro City Office - 41 min drive - 60.4 km
  • Tokachigawa Onsen - 50 min drive - 65.2 km

Getting around

  • Tokachi - Obihiro Airport (OBO) - 27 min drive

Restaurants

  • ‪たんぽぽ - ‬7 min drive
  • ‪バー イコール - ‬7 min drive
  • ‪味の龍月 - ‬7 min drive
  • ‪いさり火 - ‬7 min drive
  • ‪焼肉だいじゅ園 本店 - ‬7 min drive

About this property

Tokachi Nauman Onsen Hotel

Tokachi Nauman Onsen Hotel offers 17 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Makubetsu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Make yourself at home in one of the 17 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including hot springs, a sauna, and karaoke. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
At Tokachi Nauman Onsen Hotel, enjoy a satisfying meal at the restaurant. Full breakfasts are available daily from 7 AM to 9 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Tokachi Nauman Onsen Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to 9 AM for a fee: JPY 1,500 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • Hot springs
  • Karaoke
  • Mini golf
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Mini golf
  • Playground

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Tokachi Nauman Onsen HOTEL arco Makubetsu
Tokachi Nauman Onsen arco Makubetsu
Tokachi Nauman Onsen arco
Tokachi Nauman Onsen
Tokachi Nauman Onsen HOTEL arco
Tokachi Nauman Onsen HOTEL Hotel
Tokachi Nauman Onsen HOTEL Makubetsu
Tokachi Nauman Onsen HOTEL Hotel Makubetsu

Tokachi Nauman Onsen Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 15 out of 37 reviews
Rating 8 - Good. 15 out of 37 reviews
Rating 6 - Okay. 6 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

HARUO

Liked: Cleanliness, staff & service, amenities
部屋がきれいに清掃されて、スタッフの対応も良かったです。また、泊まりに行きたいと思っています。
Stayed 2 nights in Dec 2025

10/10 Excellent

TETSUYA

Travelled with family
Liked: Cleanliness, staff & service, amenities
客室、食事 、施設すべてよかったです
Stayed 1 night in Oct 2025

6/10 Okay

Koji

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Kazuo

Liked: Cleanliness, staff & service, property conditions & facilities
清潔感がある
Stayed 1 night in Sep 2025

8/10 Good

ようこ

Liked: Cleanliness, staff & service, property conditions & facilities
良かったです
Stayed 1 night in Sep 2025

8/10 Good

masachika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

カズヒロ

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
温泉ですが、キャンプ等の日帰り客も受け入れているためか消毒性の強い泉質の温泉のような気がします。
Stayed 1 night in Aug 2025

10/10 Excellent

YOHEI

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
大変良かったです。
Stayed 1 night in Jun 2025

2/10 Terrible

Paul

Stayed 1 night in Apr 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
温泉の泉質がとても良かったです。 お部屋もとても広くて清潔的でした。 無料で借りれる人生ゲーム楽しかったです。
Stayed 1 night in Apr 2025

10/10 Excellent

Midori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Hiroko, Monbetugun Okoppe

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

MIHO

Travelled with family
Liked: Property conditions & facilities
温泉の泉質が非常によかった。
Stayed 1 night in Jul 2024

8/10 Good

Hiroshi

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Midori

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉の泉質がとても良かったです。 フロントの方が子どもたちにも優しく親切でした。 今回時間がなく借りませんでしたが、滞在中に部屋で使えるボードゲームや、公園で使えるボールなどの貸し出しがありました。 清潔感のある部屋で快適に過ごせました。
Stayed 1 night in May 2024

6/10 Okay

????

Stayed 1 night in Jan 2024

8/10 Good

Keiichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が日帰り温泉になってたので、結構混んでた。 朝食はとても美味しかったです。
Stayed 1 night in Oct 2023

6/10 Okay

Oda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
客室も温泉も良かったのですが、レストランのオペレーションが悪かった。 ①品切れが多い ②呼び出しボタンを押しても時間がかかる ③ホールスタッフが未修練な感じ 実際のところは知りませんが、全体的に以前の3セクっぽい素人感…
Stayed 1 night in Jul 2023

6/10 Okay

TAKAHIRO

Stayed 1 night in Jul 2023

6/10 Okay

しお

Liked: Cleanliness, staff & service
温泉も施設も清潔でよかった！
Stayed 1 night in Sep 2022

10/10 Excellent

Hiroyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方がとても親切で助かりました。
Stayed 1 night in Sep 2022

6/10 Okay

hidehiro

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適でした。

満室でしたが、快適に過ごせました。 お風呂も落ち着いて入ることができました。 また、ゆっくり行きたいと思います。
Stayed 1 night in Sep 2021

10/10 Excellent

yuko

Stayed 1 night in Jul 2021

8/10 Good

りょう

Stayed 1 night in Dec 2020