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Hotel Casa del Sótano

3.5 star property

Photo gallery for Hotel Casa del Sótano

Rooftop terrace
Rooftop terrace
Courtyard
Design Studio Suite, 1 Bedroom, Terrace, City View
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Gym
  • Room service

Explore the area

View map
Tinoco y Palacios 414, Col. Centro, Oaxaca, OAX, 68000
  • Place, Auditorio Guelaguetza
    ‪7 min walk‬
  • Place, Oaxaca Cathedral
    ‪7 min walk‬
  • Place, Church of Santo Domingo de Guzmán
    ‪7 min walk‬
  • Airport, Oaxaca Intl. (OAX)
    ‪11 min drive‬

Room options

View all photos for Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

Panoramic Studio Suite, 1 Bedroom, Terrace, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

Junior Apartment, 1 King Bed, Kitchenette, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room

Family Double Room

8.0 out of 10
Very good
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room

Traditional Room

Traditional Room

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Studio

Comfort Studio

Comfort Studio

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

Design Studio Suite, 1 Bedroom, Terrace, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

Comfort Double Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Oaxaca

Hotel Casa del Sótano is centrally located in Oaxaca, a 4-minute walk from Santo Domingo Square and 6 minutes by foot from Oaxaca Ethnobotanical Garden. .This inn is 0.6 mi (0.9 km) from Oaxaca Cathedral and 0.6 mi (1 km) from Church of Santo Domingo de Guzmán.
View more Inns in OaxacaOpens in a new window

What's nearby

  • Santo Domingo Square - 5 min walk - 0.5 km
  • Oaxaca Ethnobotanical Garden - 5 min walk - 0.5 km
  • Auditorio Guelaguetza - 7 min walk - 0.6 km
  • Oaxaca Cathedral - 7 min walk - 0.6 km
  • Church of Santo Domingo de Guzmán - 7 min walk - 0.6 km

Getting around

  • Oaxaca Intl. Airport - 22 min drive

Restaurants

  • ‪Punta Cabras - ‬1 min walk
  • ‪Oaxaca Brewing Company - ‬1 min walk
  • ‪Nono Cafe - ‬3 min walk
  • ‪La Santísima Flor de Lúpulo - ‬2 min walk
  • ‪Café Café - ‬2 min walk

About this property

Hotel Casa del Sótano

Adults-only inn with a fitness center and spa services
Hotel Casa del Sótano offers 25 air-conditioned accommodations with complimentary bottled water and hair dryers. 32-inch flat-screen televisions come with Netflix.

Bathrooms include showers and complimentary toiletries. This Oaxaca inn provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the inn include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 25 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include complimentary bottled water, housekeeping is provided daily, and irons/ironing boards can be requested.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this Colonial inn include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Raíces Restaurante, or stay in and take advantage of the inn's room service (during limited hours). English breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage.
English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Raíces Restaurante - This restaurant specializes in Mexican cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 210 metres; reservations required
  • Offsite parking; reservations required

Food and drink

  • Daily English breakfast available 7:30 AM to 1:00 PM for a fee: MXN 350 per person
  • A restaurant

Restaurants on site

  • Raíces Restaurante

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 350 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property

Property is also known as

Casa del Sótano
Casa Del Sotano Hotel
Casa Del Sotano Oaxaca
Casa del Sótano Oaxaca
Hotel Casa del Sótano
Hotel Casa del Sótano Oaxaca
Hotel Casa Sótano Oaxaca
Hotel Casa Sótano
Casa Sótano Oaxaca
Casa Sótano
Hotel Casa del Sótano Inn
Hotel Casa del Sótano Oaxaca
Hotel Casa del Sótano Inn Oaxaca

Hotel Casa del Sótano Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1014 reviews
Rating 8 - Good. 220 out of 1014 reviews
Rating 6 - Okay. 86 out of 1014 reviews
Rating 4 - Poor. 32 out of 1014 reviews
Rating 2 - Terrible. 12 out of 1014 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cecilia

Stayed 1 night in Jun 2025

8/10 Good

Monica Patricia

Liked: Cleanliness
It was clean. The
Stayed 3 nights in Jun 2025

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedaje agradable.

El hotel está bien ubicado, atención por parte del personal muy buena. Único pero, es el estacionamiento que no está cerca la propiedad, el horario es limitado y nos pidieron cooperación económica por qué el hotel solo cubre las noches y no el día. Consideren $70 pesos extra por día de estacionamiento.
Stayed 3 nights in Jun 2025

8/10 Good

Guillermo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was lovely with a lot of charm and excellent service. I didn't give it five stars just because the motorcycles were all stored in the lobby area, and it looked unappealing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kaleb

Stayed 5 nights in Jun 2025

10/10 Excellent

GONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to historic sites and amazing restaurants and bars. I enjoyed walking everywhere in town from it. This place has all the amenities I needed, including a daily carafe of water in the room and an AC unit. The only issue I had was the doorbell of the hotel. It does not function well. Often pressing the doorbell did not notify the front desk.
Stayed 3 nights in Jun 2025

10/10 Excellent

Darrell Lee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and the staff very friendly and helpful. We loved the rustic feel of the hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The historic buildings and views made the stay Fantastic.
Stayed 4 nights in Jun 2025

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was VERY clean. Loved the charm and colors! Price and location was great, easy access to Centro and easy access to taxis. Only downside was the bathroom was very hot and because of the vent on the door the smell of the bathroom would fill the room. Other than that everything was good and would definitely recommend it!
Stayed 4 nights in Jun 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Estube 5 noches y me encanto,el personal muy amable,todo muy limpio y muy cerca de la Iglesia Santo Domingo,el Andador y el zocalo. 10 de 10.
Stayed 5 nights in Jun 2025

10/10 Excellent

SCOTT, kihei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Foresta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so beautiful with courtyard gardens and cafe, terraza and roof top Jacuzzi with panoramic views! It made the longer walk from the bus station worth it! It was only 10 minutes from the Zocolo in Centre and close to several nearby parks and churches and cafes and restaurants. I would highly recommend. The view alone is spectacular and not to be missed!
Stayed 1 night in Jun 2025

6/10 Okay

manuel, COLTON

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Debbie, South Gate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 3 nights in May 2025

8/10 Good

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay, Good Location and Fair Price!

Pretty property very close to the center of everything, quiet, no huge amenities but the small lounging pool has a beautiful view! Our room under the pool deck could be a little loud at times due to machinery but overall we really enjoyed it and was fair for the price. Staff were a plus, available 24/7 and helped us book our taxi transport to the airport when we left. Would return!
Stayed 5 nights in Feb 2025

8/10 Good

Sergio Saul Rodriguez

Stayed 1 night in May 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. The staff was excelente and the room was very clean. Recommended..
Stayed 5 nights in May 2025

10/10 Excellent

ZULEYMA

Stayed 9 nights in Jan 2025

8/10 Good

Adan

Travelled with family
Liked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Oscar, Quincy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quite
Stayed 1 night in May 2025

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 6 nights in May 2025

2/10 Terrible

Todd

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property lists no cancellation policy in Expedia. None. I did not intend to book this property and accidentally tapped on it. At this point a "no cancellations" policy was made visible. Calls to Expedia to explain the error in booking were met with assurances that they would "sort it out" but in the end they failed to do this. Management at this property was unresponsive and generally unhelpful and the lack on onsite parking was a deal breaker. Overall, I'd call this a scam that is all about fleecing people out of money. Apparently hanging onto an accidental charge they didn't deserve was more important than making a potential future client and neighbor happy. Not even a partial refund for nights more than 24 hours out was possible despite attempting to cancel within ten minutes of making the booking by accident. They will never get my booking or recommendation with that kind of attitude.
Stayed 4 nights in May 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to Oaxaca's centre yet just outside so the rate was great. The only issue I had is that the AC unit was blowing cold air all night directly to our bed, therefore, I got a cold. Other than that the Hotel is great.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kwo Yan

Stayed 8 nights in Apr 2025

8/10 Good

Virginia Teresa Arce

Travelled with partner
Liked: Cleanliness, staff & service
The room we stayed in was modest but very comfortable. It was quiet (and surprisingly cool) at night and allowed for good sleep, which we desperately needed after some hectic and sleepless nights in CMDX. Staff was courteous and without prompt, honored our request to arrange a taxi back to the airport at the exact time we requested. The AC in the room worked wonders.
Stayed 4 nights in Apr 2025