2/10 Terrible
Kate D., Boston, MA
9 June 2025
Liked: Cleanliness
To be clear, the house is beautiful. We love the location. We arrived on Friday night after booking it back in March from Boston. The Internet didn’t work. We were unable to get into the house. We really had no service the entire weekend. The water continued to run, outdoor shower wasn’t working, outdoor hose was not hooked up, the toilet would not flash, but my husband and I were able to fix and get thru the weekend. We reached out countless times to the owners to help them and offered to buy a plunger, and fix the chain of both toilets, but they did not respond. There was one response that we received telling us. Someone would be coming to help us fix the AC and plumbing issues but no one ever showed up. We spent a fortune this weekend; we proactively booked it and it was completely off-season. We left the house in great shape. We did laundry wash the towels, the beds and offered to help countless times the owners never responded to us. I’m so disappointed.
Kate D.
Stayed 3 nights in Jun 2025