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The St. Regis Astana

5.0 star property

Photo gallery for The St. Regis Astana

1 bedroom, Frette Italian sheets, premium bedding, down duvets
Creator video
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
Front of property – evening/night
Meeting facility

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service
  • Parking included

Explore the area

View map
1 Kabanbay Batyr Avenue, Astana, 010000
  • Place, Khan Shatyr
    ‪3 min drive‬
  • Place, Bayterek Tower
    ‪4 min drive‬
  • Place, Embassy of the United States, Astana
    ‪6 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Balcony

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Grand Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

  • 110 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Suite, 1 Bedroom, River View

  • 150 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, River View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Royal Suite, 1 Bedroom, River View

  • 235 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 510 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

55-inch LED TV with satellite channels, TV, iPod dock

Deluxe Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 68 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, River View

1 bedroom, Frette Italian sheets, premium bedding, down duvets

Grand Room, 1 King Bed, River View

  • 71 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

2 restaurants, international cuisine
The Ritz-Carlton, Astana
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.9 out of 5, Exceptional, 59 reviews
The price is AU$317
includes taxes & fees
13 Dec - 14 Dec
The Ritz-Carlton, Astana

About the area

Astana

A stay at The St. Regis Astana places you in the heart of Astana, a 5-minute drive from Kazakhstan Ministry of Foreign Affairs and 5 minutes from Keruen. .This family-friendly hotel is 2.1 mi (3.4 km) from Khan Shatyr and 2.4 mi (3.9 km) from Bayterek Tower.

What's nearby

  • President's Culture Centre - 12 min walk - 1.1 km
  • Kenesary Khan Monument - 16 min walk - 1.3 km
  • Mega Astana Shopping Centre - 17 min walk - 1.5 km
  • Gorky Russian Drama Theatre - 4 min drive - 2.7 km
  • Kazakhstan Ministry of Foreign Affairs - 4 min drive - 2.7 km

Getting around

  • Astana Railway Station - 20 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 30 min drive

Restaurants

  • ‪La Rivière - ‬4 min walk
  • ‪The St. Regis Bar - ‬1 min walk
  • ‪Тағам - ‬13 min walk
  • ‪Coffee Boom - ‬8 min walk
  • ‪Astana Nury - ‬11 min walk

About this property

The St. Regis Astana

Riverwalk hotel with 3 restaurants and a full-service spa
The St. Regis Astana offers 120 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Iridium Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Treat yourself to a stay in one of the 120 guestrooms, featuring heated floors and LED televisions. Your bed comes with down comforters and Frette Italian sheets. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a sauna. Additional features at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Asian cuisine at Asakusa Izakaya, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Astana? This hotel has 12378 square feet (1150 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Asakusa Izakaya - Overlooking the garden, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
La Rivere - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
St. Regis Bar - Overlooking the garden, this bar specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: KZT 19,500 for adults and KZT 9,750 for children
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Asakusa Izakaya
  • La Rivere
  • St. Regis Bar

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Children's club
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Living room
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,378 square feet of conference space
  • 24-hour business centre
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2017
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 20000 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately KZT 19500 for adults and KZT 9750 for children
  • Airport shuttle fee: KZT 20000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 20000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7 AM to 11 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

St. Regis Astana Hotel
St. Regis Astana Hotel Nur-Sultan
St. Regis Astana Nur-Sultan
Hotel The St. Regis Astana Nur-Sultan
Nur-Sultan The St. Regis Astana Hotel
The St. Regis Astana Nur-Sultan
St. Regis Astana Hotel
St. Regis Astana
Hotel The St. Regis Astana
St Regis Astana Nur Sultan
St. Regis Astana Hotel Nur-Sultan
St. Regis Astana Nur-Sultan
Hotel The St. Regis Astana Nur-Sultan
Nur-Sultan The St. Regis Astana Hotel
The St. Regis Astana Nur-Sultan
St. Regis Astana Hotel
St. Regis Astana
Hotel The St. Regis Astana
St Regis Astana Nur Sultan
The St. Regis Astana Hotel
The St. Regis Astana Astana
The St. Regis Astana Hotel Astana

Reviews

The St. Regis Astana Reviews

9.8

Exceptional

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 48 out of 51 reviews
Rating 8 - Good. 1 out of 51 reviews
Rating 6 - Okay. 0 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

Reviews

10/10 Excellent

Andrew

Stayed 3 nights in Jun 2025

10/10 Excellent

Yuliya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, welcome tea and beautiful view!
Stayed 1 night in Jun 2025

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay at the Astana St Regis

Amazing stay at this beautiful property. Rooms were amazing. Highly recommend the spa. Overall service was impeccable.
Stayed 4 nights in Apr 2025

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The price gets you its full value.
Stayed 2 nights in Apr 2025

10/10 Excellent

reuven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Zhanna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our second time , and we were not disappointed! Very nice hotel. They have an indoor pool and well equipped gym. Rooms are beautiful. Highly recommend!
Stayed 4 nights in Mar 2025

10/10 Excellent

Zhanna

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is just perfect!
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Astana, nothing more to add.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gantulga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Stayed 4 nights in May 2024

10/10 Excellent

Evgeny, Moscow

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing property. We enjoyed every single moment of our stay. Cozy spacious room. Nice well trained staff. Great breakfast and dinner options. Amazing stay in Astana))
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible stay

Our stay at The St Regis was incredible! The service is great! I would especially like to thank Anastasia the Butler !
Stayed 1 night in Apr 2024

4/10 Poor

Daniel

Stayed 4 nights in Dec 2023

10/10 Excellent

EMILIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O
Stayed 6 nights in Sep 2023

10/10 Excellent

Kristjan

Liked: Amenities
Perfect
Stayed 8 nights in Sep 2023

10/10 Excellent

Daniyar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, great location, great food!
Stayed 1 night in Jul 2023

2/10 Terrible

Bradley

Stayed 5 nights in Aug 2022

10/10 Excellent

Saniya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Menzhamal

Stayed 1 night in Aug 2021

10/10 Excellent

Yazeed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Nur-Sultan

Simply the best in Nur-Sultan with the Ritz-Carlton
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely staycation

We came for a “staycation” because our other travel plans were cancelled due to Covid19. The hotel was very clear telling us what was opened and closed due to the circumstances. Our butler was extremely friendly. The room was well appointed and comfortable. The food was delicious. My only complaint was our breakfast was included in our rate. When we called to order off the menu, it was a little confusing, because the woman taking our order was offering things that were not on the menu we were looking at, and we ended up not getting exactly what we wanted. Next time, I will fill out the sheet provided to order that way to avoid confusion.
Stayed 2 nights in Mar 2020

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had pleasure staying at St.Regis this past week. The staff is wonderful and they were always there to help! The place itself and the rooms are Gorgeous and spacious, I’ve stayed in St.Regis properties before but the one in Astana by far absolutely BEST one! I’ll always stay at St.Regis next time I’ll be visiting Kazakhstan in the future! I’d like to say a special Thank you to my butler Gauhar and Tatyana, they were wonderful and always there for me! Thank you ladies!
Stayed 6 nights in Jun 2019