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Room type Options Nightly price Book
Standard Double Room
39 square metres
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Senior Double Room
Room with view
56 square metres
1 King Bed and 1 Queen Sofa Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Double Room
53 square metres
1 King Bed and 1 Queen Sofa Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Presidential Apartment
Room with view
99 square metres
2 King Beds and 1 Twin Sofa Bed
Room sleeps 5 guests
(up to 6 children)
Select dates to see price
Junior Double Room
50 square metres
1 King Bed 1 Twin Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury Astana hotel in Almaty District with 3 restaurants

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Restaurant
Laundry facilities

A stay at The Veil places you in the heart of Astana, within a 5-minute drive of House of Ministries and Supreme Court of the Republic of Kazakhstan. This luxury hotel is 1.6 mi (2.6 km) from Schoolchildren's Palace and 1.7 mi (2.7 km) from Singing Fountain.

Make yourself at home in one of the 47 air-conditioned rooms featuring minibars and Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes.

Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Grab a bite to eat at Di wang, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include express check-out, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Total number of rooms - 47
  • Airport transport (surcharge)
  • Coffee/tea in common areas
  • Laundry facilities
  • Free breakfast
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Express check-out
  • Full-service spa
  • Steam room
  • Designated smoking areas
  • Free WiFi
  • Number of restaurants - 3
  • Snack bar/deli
  • Free self parking
  • Number of bars/lounges - 2
  • Number of coffee shops/cafes - 1
  • Daily
  • Luggage storage
  • Free continental breakfast
  • Proposal/romance packages available
  • Covered parking
  • Uncovered parking
  • Secured parking
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Russian

Parking

Free self parking

Room Amenities

The Veil offers 47 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. 103-inch Smart televisions come with digital channels. Bathrooms include bathrobes, slippers, and hair dryers. This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Air conditioning
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Digital TV service
  • Free WiFi
  • Pillowtop mattress
  • TV size 103
  • TV size (measurement) inch
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Smart TV
  • Number of beds 1
  • Local maps
  • Guidebooks or recommendations
  • Heated floor
  • Wardrobe

Where to Eat

A complimentary continental breakfast is served each morning between 7:00 AM and 11:30 AM.

Di wang - Onsite theme restaurant.

Cantinetta Antinori - Onsite fine-dining restaurant. Open select days.

Line Brew Reserve - This steakhouse specializes in local and international cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

The Veil cafe - This family restaurant serves breakfast only. Open daily.

Nearby Things to do

  • Playground on site

Spa Services

  • Massages
  • Deep tissue massage
  • Sports massage

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions.

No lifts

Children stay free

Debit cards

Guests will receive an email with special check-in instructions

Staffed front desk

Guest will receive an email before arrival 48 hours

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: USD 70 per day

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 70 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • The Veil Hotel
  • The Veil Astana
  • The Veil Hotel Astana

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children stay free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

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