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 Astana •1 Room
 Astana • 1 Room
Book online or call 1800 781 504 Phone Number

Sheraton Astana Hotel

4.5 out of 5.0
Syganak Street 60/1, Astana, 1800 781 504
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Parking
Wifi
Pets
Laundry
Smoke Free
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Room type Options Nightly price Book
Photo of room
Deluxe Room, 2 Double Beds
Room with view
30 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Photo of room
Premium Suite, 1 King Bed
79 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Deluxe Room, 1 King Bed
Room with view
30 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Presidential Suite, 1 Double Bed
Room with view
167 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Club Room, 2 Double Beds
Room with view
30 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Apartment, 1 Bedroom
Room with view
46 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Club Room, 1 King Bed
Room with view
24 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Club Suite, 1 King Bed
47 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Studio, 1 King Bed
Room with view
30 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Executive Suite, 1 King Bed
92 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Club Suite, 1 King Bed
Room with view
62 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury hotel connected to a shopping center in Yesil District with 2 restaurants

Popular property highlights

Free valet parking
Free WiFi
Pets allowed
Laundry facilities
Smoke-free property

Centrally located in Astana, Sheraton Astana Hotel is within a 15-minute walk of Bayterek Tower and Kazakhstan Ministry of Foreign Affairs. This luxury hotel is 1 mi (1.6 km) from Parliament of Kazakhstan and 1.1 mi (1.8 km) from Singing Fountain.

Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and espresso makers. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Grab a bite at Emiliya, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 11 meeting rooms available for events. Free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Sheraton Astana Hotel

Syganak Street 60/1, Nur-Sultan, Z05T6B0

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 287
  • Number of floors - 12
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Full-service spa
  • Meeting rooms
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 2
  • 24-hour business centre
  • Number of meeting rooms - 11
  • Number of indoor pools - 1
  • Free self parking
  • Free valet parking
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Shopping centre on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Russian

Parking

Free self parking , Free valet parking

Room Amenities

Sheraton Astana Hotel offers 287 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, toilets with an electronic bidet, complimentary toiletries, and hair dryers. This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Towels provided
  • Linens provided
  • Toilet with electronic bidet
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Closed-captioned TV
  • Lowered power points in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Grab bar – Near toilet
  • Grab bar – In bathtub
  • Transfer shower
  • Lever door handles
  • Wardrobe

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.

Emiliya - This restaurant serves breakfast, lunch, and dinner.

SALTER'S - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

24-hour room service is available.

Nearby Things to do

  • Health or beauty spa nearby

Spa Services

  • Sauna in spa

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 11200.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of KZT 45000 per accommodation, per stay

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals not allowed

Debit cards

UnionPay

Guests will receive an email with special check-in instructions

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Guest will receive an email before arrival 5 days

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are not provided with hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation might be required for some facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

Optional extras

  • Fee for buffet breakfast: approximately KZT 18150–18150 for adults, and KZT 9075–9075 for children
  • Pet fee: KZT 45000 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 3:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 11200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

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