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Emerald Hotel

3.5 star property

Photo gallery for Emerald Hotel

Executive Mini Suite Sea View
Business centre
Lobby
Interior
Deluxe King Room, Sea View

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Business services
  • Bar
  • Laundry room

Explore the area

View map
Vuna Road, Nuku'alofa, Tongatapu
  • Place, Talamahu Market
    ‪6 min walk‬
  • Place, Basilica of St Anthony of Padua
    ‪13 min walk‬
  • Place, Royal Palace of Tonga
    ‪16 min walk‬
  • Airport, Nuku'alofa (TBU-Fua'amotu Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe King Room, Downstairs, Garden View

Premium bedding, desk, blackout curtains, soundproofing

Deluxe King Room, Downstairs, Garden View

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Sea View

Deluxe King Room, Sea View

Deluxe King Room, Sea View

8.8 out of 10
Excellent
(5 reviews)
  • Beach view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room, Upstairs, Garden View

Premium bedding, desk, blackout curtains, soundproofing

Deluxe King Room, Upstairs, Garden View

  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Mini Suite Sea View

Executive Mini Suite Sea View

Executive Mini Suite Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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  • Parking included
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4.5 out of 5, Wonderful, 163 reviews
The price is AU$250
includes taxes & fees
22 May - 23 May
The Seaview Lodge

About the area

Nuku'alofa

A stay at Emerald Hotel places you in the heart of Nuku'alofa, within a 15-minute walk of Talamahu Market and Basilica of St Anthony of Padua. .This beach hotel is 0.7 mi (1.1 km) from Royal Palace of Tonga and 0.7 mi (1.2 km) from Centenary Chapel.

What's nearby

  • Talamahu Market - 6 min walk - 0.6 km
  • Basilica of St Anthony of Padua - 13 min walk - 1.1 km
  • Royal Tombs - 14 min walk - 1.3 km
  • Royal Palace of Tonga - 16 min walk - 1.4 km
  • St Mary's Cathedral - 1 min drive - 1.4 km

Getting around

  • Nuku'alofa (TBU-Fua'amotu Intl.) - 42 min drive

Restaurants

  • ‪Young’s Cafe - ‬12 min walk
  • ‪The Top Restaurant And Lounge - ‬11 min walk
  • ‪Billfish Bar and Restaurant - ‬20 min walk
  • ‪Friends Cafe - ‬10 min walk
  • ‪Evergreen Chinese - ‬16 min walk

About this property

Emerald Hotel

Emerald Hotel offers 20 air-conditioned accommodations with coffee/tea makers and slippers. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 20 air-conditioned rooms featuring LCD televisions. Digital television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including concierge services and gift shops/newsstands. Additional features at this hotel include wedding services, a television in a common area, and a banquet hall.
Enjoy a meal at Emerald Restaurant., or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Emerald Restaurant. - This restaurant specializes in Asian cuisine.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Emerald Restaurant.

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 25

Late check-in subject to availability

Late check-in fee: USD 25 for check-in between 10:00 PM and 6:30 AM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 35.0 per day

Cribs (infant beds) are available for USD 25.0 per stay

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25.00 per person
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-in fee: USD 25 for check-in between 10:00 PM and 6:30 AM
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per stay
  • Rollaway bed fee: USD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Included WiFi is limited to 100 MB per guestroom, per stay. A surcharge applies for additional usage.

We should mention

This property does not have elevators

Property is also known as

Emerald Hotel Tonga

Emerald Tonga

Emerald Hotel Nukualofa

Emerald Nukualofa

Emerald Hotel Nuku Alofa

Emerald Nuku Alofa

Emerald Hotel Nuku'alofa

Emerald Nuku'alofa

Emerald Hotel Hotel

Emerald Hotel Nuku'alofa

Emerald Hotel Hotel Nuku'alofa

Emerald Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 36 out of 140 reviews
Rating 8 - Good. 37 out of 140 reviews
Rating 6 - Okay. 33 out of 140 reviews
Rating 4 - Poor. 22 out of 140 reviews
Rating 2 - Terrible. 12 out of 140 reviews

6.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

anania

Liked: Cleanliness, staff & service, amenities
The best hotel in Tonga to stay. Friendly customers services, rooms clean and comfortable and food delicious, fast service and price is right. This is my hotel of choices. Security officer boy he is so friendly. Thank you officer!!
Stayed 14 nights in Dec 2025

6/10 Okay

Noni

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was disappointed with my stay at the Emerald hotel. The cost was fairly expensive compared with staying in NZ…but the room, service and breakfast were poor. The bathroom was not clean…towels were grubby…towels were not in the room when arriving after midnight nor was milk for a cup of tea. Floor in shower was dangerously slippery for elderly folks. Tv took 30 minutes to connect and get going…next night it did not go again as it was not explained a different tuning was needed. Communication on many such points was poor or non existent. The continental breakfast was poor…2 pieces of white toast lump of jam. 2 pieces of fruit. 2 boiled eggs….EVERY DAY…not good for competitive athletes…no cook to provide alternatives. Office lady was friendly and helped carry heavy bag upstairs.
Stayed 6 nights in Oct 2025

6/10 Okay

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Emerald Hotel was a lovely place to stay. Those who worked there were so kind and friendly. We loved our stay. A special thanks to Nai on the reception.
Stayed 3 nights in Sep 2025

8/10 Good

Karen

Travelled with partner
Liked: Staff & service
The staff here are amazing and go above and beyond to help solve any issues, close to downtown and market, lots withing walking distance, on the waterfront
Stayed 1 night in Sep 2025

6/10 Okay

sin yan

Travelled with partner
Liked: Staff & service, amenities
Friendly staff and very helpful
Stayed 4 nights in Aug 2025

4/10 Poor

Susan

Disliked: Cleanliness, property conditions & facilities
I booked a ground floor room but didnt get it, the fridg was on the floor and it was rust only one chair next to the table one curtain which didn't cover the window, Broken shower door and broken toilet roll holder
Stayed 1 night in Jul 2025

6/10 Okay

Bennett

The mattress is not so fantastic (old and makes a lot of noise) and cleaning is not done routinely. They clean only on request. This is contrary to my experience in the hotels back home in Nigeria, where cleaning is routine.
Stayed 3 nights in Jul 2025

8/10 Good

KALOLAINE

Liked: Cleanliness, staff & service, property conditions & facilities
My booking was for a garden view room & I was pleasantly surprised upon check in to find that I had been upgraded to the sea view room, what a lovely notion that was! Th
Stayed 5 nights in May 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too outdated hotel.

Hotel room is too outdated and old,some lighting no works,matress was uncomfortable, you can feel mattress springs easily. Buffet Breakfast reminder me my military service when we was on combat zone! It is just 2 slice toast,one spoon jam,one piece of fruit and one smal cap of coffee!only thing was good about Staff,they been so friendly and welcoming.
Stayed 5 nights in May 2025

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Michael van

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, including the restaurant are excellent. I can't say enough of the warm hospitality that was offered me throughout my 2 week stay. The hotel is well situated to lively nightime food options, walking along the waterfront, and close to town. The hotel is a little tired, but it also had its charm. Do yourself a favour and book one of the rooms facing the water - evenings on the patio taking in the ambiance are well worth the few extra $$ (versus a room with no balcony). Will definately go back to the Emerald. Thanks to the staff - wonderful!
Stayed 14 nights in Apr 2025

10/10 Excellent

Ashley

Stayed 4 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Michel

Liked: Staff & service, room comfort
Stayed 7 nights in Feb 2025

6/10 Okay

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Philip

Travelled with partner
Disliked: Cleanliness, amenities
Over priced , the property is. Falling apart with dust mites eating the furniture , door frame are falling off. Breakfast is 7.00 to 9.00 , you should go down as the is on milk in the room the have coffee or tea not even a spoon.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maile

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Viliami

Stayed 3 nights in Jan 2025

10/10 Excellent

Ann, Salt lake city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

8/10 Good

Ann, Salt lake city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was sweet.They were always helpful and professional. The only thing I didn't like was the parking spaces. Because this is also a bar &restaurant the parking spots sometimes full. We had a rental car and we didn't want to park it anywhere else but the hotel. Other then that I enjoyed my stay. Thank you so much.
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Booked the suite with my husband. The space is great with a nice big studio rokm with a couch. Balcony was large and had table and chairs for 4. These may be the only positives. The bathroom was filthy, hair left in the bathroom, the drain cover left strewn on the floor, toilet seat was too small for the toilet bowl it was literally wobbling off. Kitchenette area was sticky not wiped down from previous guests. Only provided coffee mugs, no drinking glasses. When we went down to request glasses the staff member said we couldnt have glasses and made us purchase disposable plastic cups? Charging your inhouse guests for something that should be in the room already is crazy, especially after booking your most expensive room. Continental Breakfast in the morning was great. With a lovely attentive local staff member working. Great customer service from her.
Stayed 1 night in Jan 2025

4/10 Poor

Craig

Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were excellent but the room was not too great. TV was cracked and unusable. Tea and coffee facilities but no bottled water or milk provided. Restaurant good and breakfast pleasant. No sleep possible firstly due to there being a karaoke session from a nearby place that finally ended at 615am. Then loud talking and laughing in the corridor and adjacent room. Will not stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Ilaiasi Lelei

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent service
Stayed 3 nights in Nov 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly, welcoming and helpful. The A/C in the room was wonderful because it was really hot outside. The room was also very spacious. The WiFi however was weak and would go on and off. There is a Chinese restaurant downstairs for convenience and other shops and downtown are within walking distance.
Stayed 3 nights in Nov 2024