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Holiday Inn Norwich by IHG

3.0 star property

Photo gallery for Holiday Inn Norwich by IHG

Terrace/patio
Lobby
Exterior
Bar (on property)
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Housekeeping
  • Gym

Explore the area

View map
10 Laura Blvd, Norwich, CT, 06360
  • Place, Norwich Golf Course
    ‪3 min drive‬
  • Place, Mohegan Sun Casino
    ‪6 min drive‬
  • Place, Mohegan Sun Arena
    ‪6 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪25 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(86 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Norwich

Located in Norwich (Westside Norwich), Holiday Inn Norwich by IHG is within a 10-minute drive of Mohegan Sun Casino and Mohegan Sun Arena. .This hotel is 10.7 mi (17.3 km) from Foxwoods Resort Casino and 10.8 mi (17.4 km) from Grand Theater at Foxwoods Resort Casino.

What's nearby

  • Norwich Golf Course - 3 min drive - 2.9 km
  • William W. Backus Hospital - 6 min drive - 6.3 km
  • Mohegan Sun Casino - 6 min drive - 5.3 km
  • Mohegan Sun Arena - 6 min drive - 5.3 km
  • Foxwoods Resort Casino - 20 min drive - 20.5 km

Getting around

  • New London Union Station - 18 min drive
  • T.F. Green Airport (PVD) - 65 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬19 min walk
  • ‪Burger King - ‬19 min walk

About this property

Holiday Inn Norwich by IHG

Hotel in Norwich with 2 restaurants and a fitness center
Holiday Inn Norwich by IHG offers 135 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. If you're ready for some gaming fun, you can hop on the complimentary casino shuttle.
Enjoy American cuisine at Rendezvous Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Norwich? This hotel has 12000 square feet (1115 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Rendezvous Restaurant - This restaurant specializes in American cuisine and serves breakfast only.
Scorzz Sports Bar - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Norwich
Holiday Inn Norwich
Norwich Holiday Inn
Holiday Inn Norwich City Hotel Norwich
Holiday Inn Norwich Hotel

Holiday Inn Norwich by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 410 out of 1023 reviews
Rating 8 - Good. 218 out of 1023 reviews
Rating 6 - Okay. 175 out of 1023 reviews
Rating 4 - Poor. 113 out of 1023 reviews
Rating 2 - Terrible. 107 out of 1023 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Elisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The propery is nice, quiet and sereen.not our first time there. It's always decent looking when we arrive. The front desk people are very attentive to our needs.
Stayed 1 night in Jun 2025

4/10 Poor

Trever

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well, whenever I arrived at the hotel to check in, there was no attendant waited for about 15-20 minutes. Walk back outside parked my car grabbed all my luggage. Walked back inside and waited another 5 to 10 minutes for the attendant to finally come back down supposedly the sixth floor to check into my room and the bathroom was dirty. Very wasn’t clean very well. Not the best experience I’ve had at this hotel.
Stayed 1 night in Jun 2025

6/10 Okay

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
First room’s AC wasn’t working, room smelled musty, stains on upholstered seat, wooden furniture base all chewed up. Glob of something on shower floor that I almost slipped and fell from. We were moved to a new room and it was 200% better. Facility is outdated and needs a remodel. Ate breakfast at on site restaurant. Food and service were very good. Check-in staff were very friendly and attentive.
Stayed 3 nights in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expect the unexpected

Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Stayed 1 night in Mar 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful with local info, place was quiet great sleep .
Stayed 1 night in Jun 2025

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Stayed 1 night in Jun 2025

8/10 Good

Danielle

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Niall

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Took management 3+ hours to take care of a bunch of unruly guests. Then it took 4 officers to get them off the property. Issue started at 1030 and officers weren’t called till 1am
Stayed 1 night in Jun 2025

10/10 Excellent

Lorna

Stayed 1 night in Jun 2025

10/10 Excellent

amber

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant
Stayed 1 night in Jun 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Victor

Stayed 1 night in May 2025

10/10 Excellent

Matthew

Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Great place. Very clean. Amneties wete fantastic!
Stayed 3 nights in May 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service
Staff very friendly and helpful
Stayed 2 nights in May 2025

10/10 Excellent

Carol

Everything was great!
Stayed 2 nights in May 2025

8/10 Good

Kim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick check-in, comfortable room, small bathroom, good service in the bar/restaurant
Stayed 1 night in May 2025

10/10 Excellent

Jose

Stayed 1 night in May 2025

8/10 Good

robin

Travelled with family
The shuttle and driver to the casino was fantastic front desk was friendly
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kristin

Travelled with family
Liked: Staff & service
Nice place, a bit expensive for the older room. My room was stuffy even though no heat on, also the tub was dirty. The pool was pleasantly warm but no towels anywhere.
Stayed 1 night in May 2025

8/10 Good

Alyssa

Liked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in May 2025