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Caistor Hall

3.0 star property

Photo gallery for Caistor Hall

Superior Double Room
40-inch Smart TV with digital channels, TV
Exterior
Superior Double Room | Bathroom
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Parking included
  • Free WiFi

Explore the area

View map
Stoke Road, Norwich, England, NR14 8QN
  • Place, High Ash Farm
    ‪3 min drive‬
  • Place, Dunston Hall
    ‪4 min drive‬
  • Place, University of East Anglia
    ‪8 min drive‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room, 1 Double or 2 Single Beds

Individually decorated, individually furnished, iron/ironing board

Standard Double Room, 1 Double or 2 Single Beds

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed, Garden View

Deluxe Double Room, 1 Double Bed, Garden View

Deluxe Double Room, 1 Double Bed, Garden View

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

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About the area

Norwich

When you stay at Caistor Hall in Norwich, you'll be near the airport, within a 5-minute drive of High Ash Farm and Norfolk Snowsports Club. .This hotel is 2.5 mi (4.1 km) from Norfolk Broads and 2.6 mi (4.2 km) from Danby Wood.

What's nearby

  • High Ash Farm - 3 min drive - 1.7 km
  • Dunston Hall - 4 min drive - 2.3 km
  • University of East Anglia - 8 min drive - 8.9 km
  • Norfolk & Norwich University Hospital NHS Foundation Trust - 9 min drive - 10.9 km
  • Norwich Cathedral - 11 min drive - 6.9 km

Getting around

  • Brundall Station - 16 min drive
  • Norwich (NWI-Norwich Intl.) - 27 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Greggs - ‬5 min drive
  • ‪The Royal Oak - ‬5 min drive
  • ‪River Green Café - ‬3 min drive
  • ‪Zak's Diner - ‬6 min drive

About this property

Caistor Hall

Hotel in Norwich with free breakfast and a restaurant
Caistor Hall offers 19 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. 40-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Stay in one of 19 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include electric kettles and free tea bags/instant coffee, as well as phones with free local calls.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
At Caistor Hall, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary English breakfast is served daily from 7:00 AM to 9:30 AM.
Planning an event in Norwich? This hotel has facilities measuring 75 square feet (7 square meters), including conference space. Free self parking is available onsite.
A complimentary English breakfast is served each morning between 7:00 AM and 9:30 AM.
Caistor Hall has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Family friendly

  • High chair

Guest services

  • Housekeeping (daily)

Business services

  • 75 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • High-pile carpet in room
  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 10 to August 27:
  • One of the dining venues
The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
  • Meeting facilities
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day
Cribs (infant beds) are available for GBP 10.0 per day

Payment types

Important information

Optional extras

  • Pet fee: GBP 20 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Caistor Hall Hotel
Caistor Hall Norwich
Caistor Hall Hotel Norwich

Caistor Hall Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 83 out of 110 reviews
Rating 8 - Good. 16 out of 110 reviews
Rating 6 - Okay. 8 out of 110 reviews
Rating 4 - Poor. 2 out of 110 reviews
Rating 2 - Terrible. 1 out of 110 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James, Ely

Stayed 1 night in Aug 2025

10/10 Excellent

Callum

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Stayed here before and will be staying again for sure! Great place with really friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service

It's the people (for me) that make a place. Don't get me wrong, the location, and Caistor Hall itself are both great, but the service we received made this an exceptional experience. We felt right at home, it's posh but without airs & graces, perfect. Michelle was just lovely, so friendly and helpful, knew the property, it's history, and spoke very highly of the owners (important that the leadership of a place like Caistor Hall is right). I think this hotel is a fantastic place for an event, a weekend stay or dinner at the Michelin star restaurant (we didn't on this occasion but if I can get a booking it's on the cards). Massive thanks to all the staff there, made us feel very welcome and we had a lovely stay. 🙏😎🙏 Our room was good, bed was very comfy and we slept well. Breakfast, which was included, was of a very high standard, plenty of options for all tastes. The grounds were amazing (the stunning weather helped!), we would go back in a heartbeat, really loved it here. WiFi is available, plenty of parking, 10 ish minutes from the heart of Norwich.
Stayed 2 nights in Aug 2025

6/10 Okay

David

Developing hall, a bit hit and miss but full of old charm !
Stayed 1 night in Aug 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Kirsty, St albans

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and the food was amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting. It was another very warm day but there are plenty of shady spots on the terrace where you can sit with a cool drink and enjoy the very spacious gardens. It’s a small hotel which gives it its own intimate vibe. The rooms are nicely decorated. We had a standard room which had a four poster bed. It’s an old building so the floor was a little uneven. Not a problem once you realise you don’t have vertigo! The room was clean and comfortable. The bed was lovely with a very comfortable mattress and lovely fluffy pillows. It was a very hot day and the fan in the room didn’t really move the air much, be we came prepared with our own so we were able to be comfortable. We dined in Mark Poynton’s newly awarded Michelin Star restaurant. The food and flight of wines were divine and the staff were very knowledgeable, attentive but not intrusive. They worked hard but very clearly enjoying themselves.
Stayed 1 night in Jul 2025

10/10 Excellent

eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Nina

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely grounds and a nice stay

We had a pleasant stay for one night at Caistor Hall. Staff were very friendly, Grounds were lovely and dinner was decent. Breakfast was tasty and good choice for a vegetarian. Room had creaky floorboards and a little too warm and bathroom was very small, shower started to drip water at 3am for about a minute which woke me up and I had trouble getting back to sleep but overall it was a very nice stay and I would return.
Stayed 1 night in May 2025

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was great, lovely quiet location and staff were very helpful. Having the suite was a real treat although a shelf or platform by the freestanding bath and extra toiletries would have been nice. The property is ideal for an exclusive break but looking a bit tired in places, they could make much more of the gardens, which looked rather unkept, but perhaps the time of year was a factor. Unfortunately the fine dining options were not available, which for a bank holiday weekend was dissappointing. Still had a lovely stay and would recommend
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
We stayed at Caistor Hall as we were going to a wedding reception nearby. We received a warm welcome when we checked in. The room itself was very large with a good modern bathroom, although to get the shower at a reasonable temperature was a work of art - you need to be patient that the hot water will eventually come! The decor is a little old fashioned but in keeping with the building. Breakfast, included in the room rate, was excellent with a good choice available. We would definitely stay here again if we needed a hotel close to Norwich.
Stayed 1 night in Apr 2025

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Slightly understaffed we thought. Staff were very pleasant and exceptionally well trained in service and knowledge of menu’s. Breakfast was cooked to order which is always a good sign. Some areas, like windows, were dirty, but hotel was clean. Main areas were well decorated. Bedrooms less so with signs of wear and tear.
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

DRB Ventures Limited

Stayed 1 night in Mar 2025

10/10 Excellent

Bob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You should pick this one, great place to stay

Lovely place, a rural retreat, but close to Norwich and the A47. Excellent staff and service. Very good food and we didn't have time to be more adventurous, but I'll be back! Competitive price too!
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay.

Really nice place to stay. We never had dinner there (attended a party elsewhere), but wish we had! Breakfast was excellent, served by a lovely lady, who was very friendly, & after I enquired, told us the history of the house. Would certainly stay again!!
Stayed 1 night in Feb 2025

8/10 Good

Luke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the whole, a pleasant stay

Beautiful hotel, amazing room, breakfast disapponting
Stayed 1 night in Feb 2025

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Treat for my wife and I

We wanted to treat ourselves, and we were not disappointed at all. All the staff were friendly and helpful. From the very friendly and kind, member of staff at reception, ( I apologise if you were a manager ) who even though we were an hour early for booking in, and we said we would have a coffee first, ran upstairs to check out room was ready. Thank you. We loved afternoon tea, beautiful food, coffee, atmosphere and service from the young waiter. Thank you, you made our visit amazing. Our room was beautiful and spacious, soooo comfy, the bed was the best I had slept in and chilled out on. Sooooo peaceful. The rainfall shower was the best shower I have ever had, I love a rainfall shower and this had the pressure and range of temperatures too. Sooo refreshed from that shower. The breakfast and service was as good too. Thank you for a memorable experience, we will be back again. Beautiful scenery around too.
Stayed 1 night in Feb 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Beautiful hotel and grounds, and great clean bedroom with en-suite. Staff we met at reception and at breakfast were amazing. The breakfast itself was superb too. Bed, though, could have been more comfortable and TV better placed. Overall though a really great place to stay and highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tamara

Stayed 2 nights in Sep 2024