Tru By Hilton Norfolk Airport

2.5 star property

Photo gallery for Tru By Hilton Norfolk Airport

Room, 2 Queen Beds
Lobby
Lobby
Lobby
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Pet-friendly

Explore the area

View map
1571 Premium Outlets Blvd, Norfolk, VA, 23502
  • Place, Norfolk Premium Outlets
    ‪6 min walk‬
  • Place, Norfolk Botanical Garden
    ‪7 min drive‬
  • Place, Norfolk State University
    ‪8 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪6 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(34 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Norfolk

With a stay at Tru By Hilton Norfolk Airport in Norfolk (Northwest), you'll be a 1-minute drive from Norfolk Premium Outlets and 8 minutes from Norfolk Botanical Garden. .This hotel is 4.7 mi (7.5 km) from Norfolk State University and 6.1 mi (9.9 km) from Norfolk Scope.

What's nearby

  • Norfolk Premium Outlets - 6 min walk - 0.6 km
  • Norfolk Botanical Garden - 7 min drive - 6.1 km
  • Norfolk State University - 8 min drive - 9.9 km
  • Naval Station Norfolk - 11 min drive - 15.5 km
  • Old Dominion University - 12 min drive - 13.6 km

Getting around

  • Newtown Road Station - 6 min drive
  • Norfolk Station - 10 min drive
  • Norfolk Intl. Airport (ORF) - 5 min drive

Restaurants

  • ‪Wawa - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Plaza Azteca - ‬10 min walk
  • ‪Wah Gwaan - ‬15 min walk

About this property

Tru By Hilton Norfolk Airport

Hotel with free breakfast, a quick walk to Norfolk Premium Outlets
Tru By Hilton Norfolk Airport offers 98 accommodations with bathrobes and hair dryers. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 98 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Norfolk Norfolk
Tru By Hilton Norfolk Airport Hotel
Tru By Hilton Norfolk Airport Norfolk
Tru By Hilton Norfolk Airport Hotel Norfolk

Tru By Hilton Norfolk Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 343 out of 565 reviews
Rating 8 - Good. 140 out of 565 reviews
Rating 6 - Okay. 36 out of 565 reviews
Rating 4 - Poor. 23 out of 565 reviews
Rating 2 - Terrible. 23 out of 565 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anthony and all the other staff are friendly and helpful with with everything
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location! Staff is friendly, hotel and room are nice, clean, and quiet.
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room, but very quiet and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Dulani

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean updated property . Plenty of parking .
Stayed 1 night in Jul 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

steven

Liked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Business traveller
It was a decent hotel that was sufficient for a quick visit for a business trip.
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Khaled

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Eric

Stayed 3 nights in Jun 2025

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very clean, friendly
Stayed 4 nights in Jul 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

ANGJEANETTE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was good! Wish it had a pool that would really be nice
Stayed 4 nights in Jun 2025

10/10 Excellent

Ebony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Knequila, Valdosta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with a clean and inviting environment.
Stayed 1 night in Jun 2025

10/10 Excellent

Talisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and wonderfully maintained. The breakfast was delicious!
Stayed 1 night in Jun 2025

8/10 Good

Elizabeth, Lake Charles

Clran
Stayed 1 night in Jun 2025

2/10 Terrible

Charles

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff are not professional
Around the pool
  Buffet was excellent
Stayed 1 night in Jun 2025

2/10 Terrible

Charles

Disliked: Property conditions & facilities
We have always stayed in Hilton hotels and will continue our stay there, but never again in this hotel The staff acted like they were doing customers a favor. The worst experience we have ever had
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very clean. Easy check in.
Stayed 1 night in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooom was very clean and quiet with great parking and close proximity to shopping and nearby attractions. i will stay here again!
Stayed 2 nights in Jun 2025

8/10 Good

Sharonda, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru by Marriot exceeded my expectations.
Stayed 2 nights in Jun 2025