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Tru By Hilton Norfolk Airport

2.5 star property

Photo gallery for Tru By Hilton Norfolk Airport

Free daily continental breakfast
Room, 2 Queen Beds
Lobby
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1571 Premium Outlets Blvd, Norfolk, VA, 23502
  • Place, Lake Wright
    ‪2 min walk‬
  • Place, Norfolk Premium Outlets
    ‪6 min walk‬
  • Place, Virginia Wesleyan University
    ‪11 min walk‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.4 out of 10
Exceptional
(44 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Deep-soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Deep-soaking bathtub

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

1 King Bed Room-Mobility / Hearing Accessible With Tub

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

View all photos for Guest Room With 2 Queen Beds And Tub-Mobility/Hearing Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Guest Room With 2 Queen Beds And Tub-Mobility/Hearing Accessible

  • Sleeps 4

View all photos for Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

Premium bedding, desk, laptop workspace, blackout curtains

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

View all photos for 2 Queen Mobility Accessible With Tub 2 Queen

Premium bedding, desk, laptop workspace, blackout curtains

2 Queen Mobility Accessible With Tub 2 Queen

  • Sleeps 4

Similar properties

Reception
Hampton Inn & Suites Norfolk-Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, 1,000 reviews
The price is AU$167
includes taxes & fees
31 Jan - 1 Feb
Hampton Inn & Suites Norfolk-Airport

About the area

Norfolk

With a stay at Tru By Hilton Norfolk Airport in Norfolk (Northwest), you'll be a 1-minute drive from Norfolk Premium Outlets and 8 minutes from Norfolk Botanical Garden. .This hotel is 4.7 mi (7.5 km) from Norfolk State University and 6.1 mi (9.9 km) from Norfolk Scope.

What's nearby

  • Lake Wright - 2 min walk - 0.2 km
  • Norfolk Premium Outlets - 6 min walk - 0.6 km
  • Virginia Wesleyan University - 11 min walk - 0.9 km
  • Lake Taylor Hospital - 2 min drive - 1.7 km
  • Hampton Roads Agricultural Research and Extension Center - 3 min drive - 2.7 km

Getting around

  • Newtown Road Station - 6 min drive
  • Norfolk Station - 10 min drive
  • Norfolk Intl. Airport (ORF) - 5 min drive

Restaurants

  • ‪Wawa - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Plaza Azteca - ‬10 min walk
  • ‪Wah Gwaan - ‬15 min walk

About this property

Tru By Hilton Norfolk Airport

Hotel with free parking, 5-minute walk to Norfolk Premium Outlets
Tru By Hilton Norfolk Airport offers 98 accommodations with bathrobes and hair dryers. Beds feature premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Norfolk hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 98 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru By Hilton Norfolk Norfolk
Tru By Hilton Norfolk Airport Hotel
Tru By Hilton Norfolk Airport Norfolk
Tru By Hilton Norfolk Airport Hotel Norfolk

Tru By Hilton Norfolk Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 424 out of 674 reviews
Rating 8 - Good. 156 out of 674 reviews
Rating 6 - Okay. 45 out of 674 reviews
Rating 4 - Poor. 26 out of 674 reviews
Rating 2 - Terrible. 23 out of 674 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tatanisia

Travelled with group
Liked: Cleanliness, amenities
Excellent hotel
Stayed 4 nights in Oct 2025

4/10 Poor

Joshua

Travelled with partner, Travelled with group
Disliked: Staff & service
Rooms were typical for a Tru. Most of the staff members we encountered were rude. I would recommend staying at a different hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Adeela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kenneth

Stayed 1 night in Oct 2025

8/10 Good

Telissia

Stayed 1 night in Sep 2025

10/10 Excellent

Kabrina

Stayed 3 nights in Oct 2025

10/10 Excellent

DeJon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at Tru by Hilton … love it! Very impressed! Great room and excellent location ! Also very convenient to the Norfolk airport! Will definitely try and stay at one of these properties again!
Stayed 1 night in Oct 2025

10/10 Excellent

Gary Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel chain. Clean. Good breakfast!
Stayed 1 night in Oct 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Exactly what we were looking for in a quick overnight stay.
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas, Kill Devil Hills

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice clean property, very convenient to the airport.
Stayed 1 night in Oct 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

James

Stayed 1 night in Oct 2025

10/10 Excellent

Lorena

Stayed 1 night in Oct 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Surina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, free parking
Stayed 1 night in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at TRU by Hilton. Checking in and out was a breeze, breakfast was good and the yogurt and pancake machines were really cool. The hotel itself was quiet and the room was clean, beautiful and modern. We will be staying there again!
Stayed 1 night in Oct 2025

4/10 Poor

Dakota

I booked for a single king size bed and they have us 2 doubles , this was not convenient with the baby . We got bumped somehow
Stayed 1 night in Oct 2025

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to shopping, eating, and airport
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly

Very clean and friendly service.
Stayed 1 night in Sep 2025

8/10 Good

Mariam

Business traveller
Liked: Amenities
Friendly and helpful staff. Hot drink section needs regular checks as drinks go cold for hours at a time. Otherwise, it was a relaxing stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Lynnea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best trip ever!!!

Everything was perfect no complaints
Stayed 2 nights in Sep 2025

8/10 Good

Ashley

Stayed 1 night in Sep 2025