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Norfolk Waterside Marriott

3.5 star property

Photo gallery for Norfolk Waterside Marriott

Relax on the rooftop with a city view, surrounded by lush greenery and comfortable seating.
Experience the classic charm of our hotel lobby, featuring a spacious open layout, elegant tables, and large windows.
Relax in our welcoming lobby, featuring a reception desk, coffee machine, and comfortable seating areas.
Boats docked at the marina, adjacent to a building with illuminated signage.
Experience the elegant blend of classic and contemporary styles in this beautifully designed hallway, featuring a comfortable seating area and potted plants.

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
235 E Main St, Norfolk, VA, 23510
  • Waterside District
    ‪2 min walk‬
  • Norfolk Scope
    ‪12 min walk‬
  • Chrysler Hall
    ‪12 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, desk

Club Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(34 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed (Hearing Accessible)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Club Room, 2 Queen Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, desk

Club Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, River View

View from room

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(15 reviews)
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, River View

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed with Sofa bed, River View

9.6 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed

9.2 out of 10
Wonderful
(45 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Situated by the water, this hotel offers stunning views and access to boats via its dock.

Sheraton Norfolk Waterside Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (1004)
The price is AU$388
for 1 room
includes taxes & fees
14 Aug - 15 Aug
Sheraton Norfolk Waterside Hotel

About the area

Norfolk

Norfolk Waterside Marriott is centrally located in Norfolk, a 2-minute walk from Waterside District and 15 minutes by foot from Harbor Park. .This hotel is 0.7 mi (1.1 km) from Norfolk Scope and 0.8 mi (1.3 km) from Chrysler Hall.

What's nearby

  • Waterside District - 2 min walk - 0.2 km
  • Norfolk Scope - 12 min walk - 1.0 km
  • Chrysler Hall - 12 min walk - 1.1 km
  • Norfolk State University - 2 min drive - 1.8 km
  • Old Dominion University - 5 min drive - 5.0 km

Getting around

  • MacArthur Square Station - 3 min walk
  • Norfolk Station - 20 min walk
  • Norfolk Intl. Airport (ORF) - 15 min drive

Restaurants

  • ‪Waterside Sheraton VIP Lounge - ‬6 min walk
  • ‪Jack Brown's Beer & Burger Joint - ‬4 min walk
  • ‪Blue Moon Taphouse - ‬2 min walk
  • ‪PBR Norfolk - ‬6 min walk
  • ‪Gourmet Gang - ‬2 min walk

About this property

Norfolk Waterside Marriott

Riverfront Norfolk hotel connected to the convention center, steps from Waterside District
Norfolk Waterside Marriott offers 407 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 407 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at STEAM or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Norfolk? This hotel has 60000 square feet (5574 square meters) of space consisting of a conference center and 41 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
STEAM - Onsite coffee shop.
START - This restaurant specializes in American cuisine and serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 22 per night)
  • Secured, covered valet parking on site (USD 33 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • START
  • STEAM

Things to do

  • Gym
  • Indoor pool
  • Piano
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 41 meeting rooms
  • Conference centre (60,000 square foot of space)

Outdoors

  • Garden
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (152 centimetre wide)
  • Wheelchairs on site

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated entire property - August 2019
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 per person
  • Covered self parking fee: USD 22 per night (in/out privileges)
  • Covered valet parking fee: USD 33 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Norfolk
Marriott Norfolk Waterside
Marriott Waterside
Marriott Waterside Norfolk
Norfolk Marriott
Norfolk Marriott Waterside
Norfolk Waterside Marriott
Waterside Marriott
Waterside Marriott Norfolk
Waterside Norfolk Marriott
Norfolk Waterside Marriott Hotel Norfolk
Norfolk Waterside Marriott Hotel
Waterside Marriott Hotel
Norfolk Waterside Marriott Hotel
Norfolk Waterside Marriott Norfolk
Norfolk Waterside Marriott Hotel Norfolk

Norfolk Waterside Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 603 out of 1004 reviews
Rating 8 - Good. 204 out of 1004 reviews
Rating 6 - Okay. 116 out of 1004 reviews
Rating 4 - Poor. 39 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Hope

Liked: Cleanliness
I was prepared to write a scathing review after the elevators being down, lack of friendly service at the restaurant check in, and the room service mishap (no silverware or coffee even after I called and they said they were on their way ), but they redeemed themselves with a lovely woman who worked the front desk and went above and beyond to save my business and she did. I should’ve gotten her name. She’s a star.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cherie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to NATO parade, international village, and the Tattoo.
Stayed 1 night in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

We booked a corner room with river great views. The location allowed us to walk everywhere. The king size bed was very comfortable. The sofa was made for looks, ot comfort.i We were there for a popular event and the place was full so waiting for elevators was a thing. Staff was pleasant but told us they couldn’t validate our parking because we booked through Hotels.com so that was irritating.
Stayed 3 nights in Apr 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Al'Alai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not available until nearly 4 PM. The room was great, just what we wanted. Ate in the restaurant, very good meal. Not over priced.
Stayed 2 nights in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Clean, fresh rooms. Upon closer inspection, wallpaper peeling, carpet stained, dirty windows. Grounds surrounding the building were worn and not inviting. Service was prompt & courteous.
Stayed 1 night in Apr 2025

6/10 Okay

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

TONIA

Stayed 1 night in Apr 2025

2/10 Terrible

Michael

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice property with wonderful staff. Key card didn't work for over 30 minutes. 22nd floor up and down to complain
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views, and the nice receptionist.
Stayed 2 nights in Apr 2025

10/10 Excellent

Delbra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From my arrival Zaharia checked me in! She has the heart of leadership, her question to me was” how can I make your stay better?” And she did! I want to thank her for her caring and sharing, I was there for the jazz band competition, and the band from Huston Tollison was the first winner, my reason for being there! No issues with my room I want the hotel to get top rating. Leroy and Antoine from the concierge were very professional and such a pleasure to talk to!!
Stayed 3 nights in Apr 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

juanita

Stayed 1 night in Apr 2025

6/10 Okay

Charles, The Colony

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Charissa

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice to be downtown and close to all the restaurants. Hotel was clean and stuff was kind and helpful.
Stayed 2 nights in Mar 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

10/10 Excellent

Trevon

Stayed 1 night in Mar 2025

10/10 Excellent

Zackory

Liked: Cleanliness, staff & service, property conditions & facilities
Valet was excellent . And the Marriott staff were so generous with help and service , excellent stay for my wife and I . We were satisfied with all accommodations. Definitely will be returning !!!
Stayed 2 nights in Apr 2025

6/10 Okay

Kari, Fort George Meade

Liked: Property conditions & facilities
Disliked: Staff & service
I was not informed on any of the benefits I paid for. Nothing was relayed at check in. Not even where the elevators are, which are hidden. Didnt get to use any of the extra benefits I paid for because no one informed us. Took 4 hours to get someone up to the room to fix the tv that would not turn on. The front desk girl was dismissive. I paid alot for a room and was not notified of any of the benefits I had. Waste of money.
Stayed 1 night in Mar 2025

10/10 Excellent

Kendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

brent, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Stayed 1 night in Mar 2025