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Room type Options Nightly price Book
Romantic Villa, 1 Bedroom, Jetted Tub
120 square metres
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Romantic Spa Villa, 2 Bedrooms, Jetted Tub
100 square metres
2 King Beds 4 Twin Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Family House, 4 Bedrooms, Jetted Tub
200 square metres
4 King Beds 8 Twin Beds
(Extra beds available: Cot)
Room sleeps 8 guests
(up to 7 children)
Select dates to see price
Executive Villa, 3 Bedrooms
130 square metres
3 King Beds 6 Twin Beds
(Extra beds available: Cot)
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Executive Cottage, 2 Bedrooms, Jetted Tub
170 square metres
2 King Beds 4 Twin Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Exclusive House, 5 Bedrooms, Hot Tub, Ocean View
Room with view
350 square metres
5 King Beds 10 Twin Beds
(Extra beds available: Cot)
Room sleeps 10 guests
(up to 11 children)
Select dates to see price
Executive Cottage, 1 Bedroom, Jetted Tub
100 square metres
1 King Bed 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale hotel with full-service spa and sauna

Popular property highlights

Free WiFi
Pets allowed
Business centre
Laundry facilities
Smoke-free property

A stay at Cumberland Resort and Spa places you in the heart of Norfolk Island, within a 15-minute walk of Queen Victoria's Garden and Bounty Folk Museum. This upscale hotel is 0.8 mi (1.4 km) from The Old Watermill and 1.3 mi (2.1 km) from Norfolk Island Botanic Garden.

Make yourself at home in one of the 13 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Concierge services
  • Total number of rooms - 13
  • Number of floors - 1
  • Number of buildings/towers - 4
  • Airport transport (surcharge)
  • Barbecue grill(s)
  • Laundry facilities
  • Garden
  • Library
  • Children's pool
  • Safe-deposit box at front desk
  • Picnic area
  • Front desk (limited hours)
  • Business centre
  • Express check-out
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Sauna
  • Smoke-free property
  • Use of nearby fitness centre (discount)
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1980
  • Free reception
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Babysitting or childcare (surcharge)
  • Proposal/romance packages available
  • Accessible airport shuttle

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Dutch
  • Afrikaans

Room Amenities

Cumberland Resort and Spa offers 13 accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. These individually decorated accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and DVD players. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • Room service (limited hours)
  • Wheelchair accessible
  • Fridge
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Balcony
  • Ceiling fan
  • Washer/dryer
  • Espresso maker
  • Desk
  • Premium bedding
  • Separate sitting area
  • Soundproofed rooms
  • Microwave
  • Cookware, dishware and utensils
  • Premium TV channels
  • DVD player
  • Blackout drapes/curtains
  • Kitchen
  • In-room massage available
  • Shower only
  • Separate dining area
  • Dishwasher
  • Stovetop
  • Cable TV service
  • HDTV
  • Free WiFi
  • Egyptian-cotton sheets
  • Individually decorated
  • Pillow menu
  • LCD TV
  • iPod docking station
  • Number of living rooms
  • Cots/infant beds (surcharge)
  • Electric kettle
  • Oven
  • Towels provided
  • Linens provided
  • Toaster
  • Blender
  • Mixer
  • Spices
  • Cleaning supplies
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Laundry detergent
  • Eco-friendly cleaning products provided
  • Freezer
  • Roll-in shower
  • Wheelchair-width doorways

Where to Eat

A complimentary manager's reception is offered each day.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Miniature golf on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 1
  • Body wraps
  • Body scrubs
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Sports massage

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • No lift (single-level property)
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at 4:00 PM

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • Pets stay free
  • Service animals welcome

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

No lifts

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 8:30 AM

Front desk closes daily at 4:30 PM

Pets allowed (no fees)

Debit cards not accepted

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

  • Airport shuttle fee: AUD 30 per person (roundtrip)
  • Airport shuttle fee per child: AUD 15 (roundtrip), (from 2 to 11 years old)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 15 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Cumberland Norfolk Island
  • Cumberland Resort Norfolk Island
  • Cumberland Resort Spa
  • Cumberland Spa Norfolk Island
  • Cumberland Resort and Spa Hotel
  • Cumberland Resort and Spa Norfolk Island
  • Cumberland Resort and Spa Hotel Norfolk Island

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Contactless check-in and contactless check-out are available.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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