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Wyndham Garden Norfolk Downtown

3.5 star property

Photo gallery for Wyndham Garden Norfolk Downtown

Lobby
Seasonal outdoor pool
View from room
Outdoor banquet area
Room, 1 King Bed, Non Smoking

Reviews

6.4 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service
  • Gym

Explore the area

View map
700 Monticello Avenue, Norfolk, VA, 23510
  • Norfolk Scope
    ‪1 min walk‬
  • Waterside District
    ‪17 min walk‬
  • Old Dominion University
    ‪4 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 1 King Bed, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Non Smoking (1 King Bed)

Junior Suite, Non Smoking (1 King Bed)

Junior Suite, Non Smoking (1 King Bed)

  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Exclusive Room, Non Smoking (Deluxe, 1 King Bed)

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking

  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Executive Suite, Non Smoking (2 Double Beds)

Executive Suite, Non Smoking (2 Double Beds)

Executive Suite, Non Smoking (2 Double Beds)

  • 70 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

Room, 2 Double Beds, Accessible, Non Smoking (Mobillity Access, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Double Beds

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The price is AU$244
includes taxes & fees
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About the area

Norfolk

With a stay at Wyndham Garden Norfolk Downtown, you'll be centrally located in Norfolk, steps from Norfolk Scope and within a 10-minute walk of Chrysler Museum of Art. .This hotel is 0.5 mi (0.7 km) from MacArthur Center and 0.8 mi (1.3 km) from Nauticus National Maritime Center.

What's nearby

  • Norfolk Scope - 1 min walk - 0.2 km
  • Chrysler Hall - 5 min walk - 0.4 km
  • Chrysler Museum of Art - 9 min walk - 0.8 km
  • Waterside District - 17 min walk - 1.4 km
  • Old Dominion University - 4 min drive - 4.0 km

Getting around

  • Norfolk Station - 3 min drive
  • Monticello Station - 6 min walk
  • Norfolk Intl. Airport (ORF) - 15 min drive

Restaurants

  • ‪Buffalo Wild Wings - ‬8 min walk
  • ‪Showcase - ‬6 min walk
  • ‪MacArthur Center Mall Food Court - ‬9 min walk
  • ‪The Norva - ‬8 min walk
  • ‪Freemason Abbey Restaurant - ‬8 min walk

About this property

Wyndham Garden Norfolk Downtown

Hotel with a seasonal outdoor pool, steps from Norfolk Scope
Wyndham Garden Norfolk Downtown offers 204 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 204 guestrooms featuring refrigerators. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a picnic area.
Enjoy American cuisine at 700 Bistro, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Norfolk? This hotel has 15005 square feet (1394 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Children aged 5 and younger eat free breakfast.
700 Bistro - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service is available.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per day; includes in/out privileges)
  • Extended parking on site (USD 15 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 7 to 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 700 Bistro

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15,005 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 4 to May 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for USD 50 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 20 per person
  • Self parking fee: USD 15 per day (in/out privileges)
  • Extended parking fee: USD 15 per day
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

The seasonal pool will be open from May to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hotel Norfolk Plaza
Norfolk Plaza
Norfolk Plaza Hotel
Norfolk Plaza Hotel London, England
Norfolk Plaza London
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown
Wyndham Norfolk Norfolk
Wyndham Garden Norfolk Downtown Hotel
Wyndham Garden Norfolk Downtown Norfolk
Wyndham Garden Norfolk Downtown Hotel Norfolk

Wyndham Garden Norfolk Downtown Reviews

Reviews

6.4
Rating 10 - Excellent. 259 out of 1012 reviews
Rating 8 - Good. 189 out of 1012 reviews
Rating 6 - Okay. 207 out of 1012 reviews
Rating 4 - Poor. 165 out of 1012 reviews
Rating 2 - Terrible. 192 out of 1012 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

“You just can’t be in the room for free you know”

A lil mix up in the room I was put in, so we got asked a few times if we were in the room legitimately. Other than that, the bed was comfortable and the room was clean!!!
Stayed 2 nights in May 2025

4/10 Poor

william

Disliked: Cleanliness, property conditions & facilities, room comfort

Not very good.

Only one of four elevators worked so we always had a long wait. The didnt have enough handicap parking. We had mold in the shower and wires hanging under the airconditioner. We found pills on the floor.
Stayed 2 nights in May 2025

2/10 Terrible

kaya

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel for my college graduation, and the experience was nothing short of disappointing. The first room I checked into had multiple bugs everywhere—even on the towels. I showed the front desk footage of the issue, and they moved me one room over. When we inspected the new room, there was a live bird and a nest inside the AC unit, which I also captured on video. I contacted Expedia, but they did nothing to help. Since it was graduation weekend and there was only one day left, I requested another room with a late checkout at 1 PM. That room was fine, but the next morning at 11 AM, I got a call demanding that I leave—even though I was granted a late checkout. This hotel was far from clean, accommodating, or welcoming. I deserved better, especially on such an important weekend. I would not recommend staying here if you expect basic cleanliness and respect for your reservations.
Stayed 2 nights in May 2025

6/10 Okay

Stacy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Phillip

Stayed 2 nights in May 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 2 nights in May 2025

2/10 Terrible

Jean Claude

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Marie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was amazing! But I was charged an incidental fee twice due to an error by the front desk clerk and on my last day, the elevator broke and I had to walk up and down 12 flights with my luggage. Also the hours for the restaurant/ bar are very limited. Other than that, it was an alright place to stay. Not far from downtown.
Stayed 3 nights in May 2025

10/10 Excellent

Samantha

Disliked: Amenities, property conditions & facilities
The wine i paid 40 for was old to the point you could taste the stale.
Stayed 2 nights in Apr 2025

8/10 Good

Karen, Mechanicsville

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very nice. Good customer service. Unable to find an elevator to parking lot.
Stayed 1 night in May 2025

6/10 Okay

Raymond

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The property is confusing in that most of the parking is away from the main entrance which is on a second story level accessed by a driveway ramp but there are no signs directing you to the entrance.
Stayed 1 night in Apr 2025

8/10 Good

William

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Denise

Travelled with family
Disliked: Amenities, property conditions & facilities
The hotel was run down. Not worth the price. Elevator issues, only one worked. Donnie at the desk was nice. Waitress at breakfast was great.
Stayed 3 nights in Apr 2025

6/10 Okay

Orma Lee

Travelled with family
Liked: Cleanliness, staff & service
We were put in the 8th floor without elevator. People screaming and arguing in the hall half the night and the parking was very inconvenient because you had to walk up slates to get to the entrance. This should be made known when booking
Stayed 1 night in Apr 2025

6/10 Okay

Jeannie

Liked: Cleanliness
Disliked: Property conditions & facilities
The elevators were down and they placed us on the 8th floor for room
Stayed 1 night in Apr 2025

10/10 Excellent

Ebony

Liked: Cleanliness
Stayed 1 night in Mar 2025

2/10 Terrible

Tyler

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a reservation however never actually got to stay there. I was called only hours before my intended check in time and told their elevator wasn't working and that they would be cancelling my reservation. I get that things like that are unpredictable however I was simply given the names of two other hotels that were more expensive and completely booked. I felt like more should have been done on their end including actually making arrangements for me rather than just leaving me to fend for myself hours before my arrival.
Stayed 2 nights in Apr 2025

6/10 Okay

Nathan

Stayed 4 nights in Apr 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got a phone call 15 mins before we arrived saying the elevator isn’t working and they won’t accommodate our stay. Unbelievable.
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Our stay at this hotel was terrible. There were no working elevators the entire 5 days. My family and I climbed 8 flights of stairs daily. Upon arrival, the front desk manager Andrew threatened to deny our stay after the incidental fee and room were paid in full
Stayed 4 nights in Apr 2025

10/10 Excellent

shamaar

Liked: Cleanliness, staff & service, property conditions & facilities
This was nice
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for business

I was in town for business. The hotel price was reasonable. Location was great. Very efficient check-in and check-out. Hotel was older but rooms were comfortable and clean.
Stayed 1 night in Apr 2025

2/10 Terrible

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DON’T DO IT!!!

Elevators did not work, toilet didn’t work. Shower didn’t work and it was not clean and hotel staff were not helpful.
Stayed 1 night in Apr 2025