Niseko Ski Resorts

Kitchen had all that is required to cook a proper meal

LOVED the private outdoor hot tub (露天風呂). Room was spacious and clean. We slept with the windows open to hear the running river. And the public bath was also quite nice. The food was a little pricey for the quality. But everything else was exceptional.

Excellent room (4 of us in a suite) for a good price during peak ski season. Onsen was fantastic. Easy access to skiing. Free onsite parking. Car not necessary, but definitely helps to get around the area.

We stayed as a family of four for 5 nights. PROS: - location was great, within walking distance to Anapuri - the breakfast was great and changed daily which was nice - the shared bathroom was clean - it did feel family friendly and we liked meeting other folks in the common area CONS: - our room was ok - the heater and fridge didn’t work and it was clean-ish - you have to walk through the dining area to access the communal showers which felt odd - the staff also utilized the common areas so sometimes it was hard to know who was actually working and it felt like we were an inconvenience at times when we were asking for things like coffee in the morning - in general, we felt the service was lacking for what we paid

The staff are simply amazing

From my suite and bathtub, I had a stunning mountain view. The room was beautiful, clean and comfortable. The staff were cordial and polite. Although, I do wish the staff showed more Japanese culture customer service toward information and concierge services. Being at a Ritz Carlton Reserve hotel, I think the sophistication and quality of the onsen, gym, spa and in-house skiwear boutique weren't up to par. Those areas felt like I was at a Marriott hotel instead of a Ritz Carlton Reserve.