All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
HORRIBLE SERVICE
They are using the coronavirus pandemic as an excuse. At check in they told me that I don’t have a reservation with Expedia they don’t work with Expedia. And when I showed my confirmation they did not know what to say. But at check out they continued the discussion that they have no idea how I booked a room with Expedia.
They lock you in the hotel. You need to call a mobile number on the front door to find someone. When I asked what happens if the hotel has a fire or an earthquake how do we exit and the response was you need to wait for someone to unlock the door.
They have not turned on the AC. Called all night the front desk because our room was so hot, no employee was at the hotel.
The conclusion of the story, it was not the hotels fault, because in the world we live in today my expectations were to high.
Another wonderful stay at Hotel Byzantino.
The best place to stay in Patra by far, for its beautiful rooms and amazing location, right in the heart of the city.
It’s also not always easy travelling with 2 children under 5 - until you get to Byzantino :)
They couldn’t be more helpful and welcoming to us all. We enjoyed a wonderful room and great breakfast (all included) but the service of the staff was the most wonderful part of the whole visit. Special thanks to Katarina, Dionysius and Aristea for looking after us so well!
Thank you for everything, we can’t wait to come back!
The room is very large and comfortable. A nice change from the usual European hotels. Nice bar, not sure they have food for dinner, i never saw a menu, nor was one offered.
Parking is a bit odd, but there is some there for $10€ a night. A bit of a distance from where you drop off the car and where you check in.
Breakfast was good too. I would stay again
Incredible stay right in the heart of the pedestrian mall in Patras. Close to waterfront and all amenities. Park at the parkade just around the corner. Hotel had charm and was very clean. Would recommend.
It was a pleasant stay at the hotel especially the staff Christina and Alex. The staff welcomed me with warm and friendly gestures. It was very close by as where my son's wedding took place at St. Andrews Church. I will return again in a couple of months.
The location is fantastic. Close to shopping and many coffee bars as well as within walking distance to Patra Castle and many other monumental sites. The lobby is spectacular with georgeous decore but the room was plain and simple and not comparable to what the hotel exterior and lobby had to offer. The breakfast buffet was great with many selections of food-eggs, croissants, excusite pastries and fruits. The staff is great and overall experience was good. I would defiantly stay there again.
Stayed one night in Patra and this was a great place for it. A clean, comfortable and stylish hotel right in the centre, close to the ports, trains and coach stations with a reasonably priced car park around the corner.
I stayed there in June 2016 for business and I had a great stay. The staff were very friendly. The room was very clean. I will return again.
Verified traveller
8/10 Good
basilisss, Ohio
13 June 2016
Liked: Cleanliness, staff & service, room comfort
Nice hotel near the center of town.
The staff at the Byzantino were first rate and did everything to make my stay pleasant. When I complained of noise after the first night, they moved me to a quieter room and efficiently located the phone charger I had left behind.
That said, I have some minor quibbles: a hotel this fancy should not have door handles and toilet seats that are falling apart. The noisy room was airy but the quiet room in the back was stuffy. The shower needs a shelf for soap and shampoo. The wardrobe does not have room for full-length garments to hang. Breakfast is uninspiring and the not very good coffee came out of a push-button machine. And finally, it is time for hotels to become more environmentally responsible. Give us the chance to reuse towels and do not throw out the soap after only one use. I include these comments because I think that with a little extra care this very good hotel could become a great hotel!
My stay was excellent. The room was big, clean, and quiet. The hotel is at the center of the city, everything is nearby walking distance. Internet connection was very good.