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The Ritz-Carlton, Nikko

5.0 star property

Photo gallery for The Ritz-Carlton, Nikko

Exterior
2 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Suite, 1 King Bed, Lake View (Balcony)
Property amenity
Hot springs

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
2482 CHUGUSHI, Nikko, 09, 321-1661
  • Place, Nikko National Park
    ‪1 min walk‬
  • Place, Lake Chūzenji
    ‪3 min walk‬
  • Place, Kegon Falls
    ‪9 min walk‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds

  • 57 sq m
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, laptop workspace

Room, 1 King Bed

  • 57 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Balcony)

Room, 1 King Bed (Balcony)

Room, 1 King Bed (Balcony)

9.6 out of 10
Exceptional
(9 reviews)
  • 57 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Balcony)

Room, 2 Double Beds (Balcony)

Room, 2 Double Beds (Balcony)

  • 57 sq m
  • Lake view
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Balcony)

Suite, 1 King Bed (Balcony)

Suite, 1 King Bed (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • 115 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Garden View

Premium bedding, minibar, in-room safe, laptop workspace

Room, 2 Double Beds, Garden View

  • 57 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Lake View (Balcony)

Suite, 1 King Bed, Lake View (Balcony) | Living room

Suite, 1 King Bed, Lake View (Balcony)

  • 278 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

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About the area

Nikko

With a stay at The Ritz-Carlton, Nikko in Nikko, you'll be on the riverwalk, within a 15-minute walk of Kegon Falls and Chuzenji Temple. .This luxury hotel is 1.3 mi (2.1 km) from Italian Embassy Villa Memorial Park and 5.6 mi (9.1 km) from Senjogahara Marshland.

What's nearby

  • Nikko National Park - 1 min walk - 0.0 km
  • Lake Chūzenji - 3 min walk - 0.3 km
  • Tochigi Prefectural Nikko Natural Science Museum - 4 min walk - 0.4 km
  • Kegon Falls - 9 min walk - 0.8 km
  • Chuzenji Temple - 14 min walk - 1.2 km

Getting around

  • Nikko Station - 25 min drive

Restaurants

  • ‪赤沼茶屋 - ‬13 min drive
  • ‪すいとん つみっこ - ‬8 min walk
  • ‪お食事処 なんたい - ‬6 min walk
  • ‪ザ・ロビーラウンジ - ‬5 min walk
  • ‪日光ゆば つるや中禅寺店 - ‬4 min walk

About this property

The Ritz-Carlton, Nikko

Riverwalk hotel with 2 restaurants and a full-service spa
The Ritz-Carlton, Nikko offers 94 air-conditioned accommodations with MP3 docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. 55-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Hot springs and a health club are featured at the hotel. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

Children under 11 years old are not allowed in the hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs, a sauna, and a hot tub. The spa is open daily. Guests under 16 years old are not allowed in the spa.

There are indoor hot springs and outdoor hot springs open between 5:30 AM and 11:00 PM. The temperature in the hot springs is set to 173°F.

Make yourself at home in one of the 94 air-conditioned rooms featuring MP3 docking stations and minibars. Rooms have private furnished balconies. 55-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find hot springs, a health club, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy Japanese cuisine at The Japanese Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Japanese Restaurant - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner.
Lakehouse - Overlooking the garden, this restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
The Bar - Overlooking the garden, this bar serves light fare only. Open daily.
The Lobby Lounge - Overlooking the garden, this coffee shop serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered valet parking on site (JPY 3,000 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: JPY 6,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lakehouse
  • The Bar
  • The Japanese Restaurant
  • The Lobby Lounge

Things to do

  • 2 indoor/outdoor hot springs
  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Library
  • Mountain biking
  • Sauna

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a lake
  • Outdoor furniture
  • Telescope
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 indoor/outdoor hot springs
  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot springs open from 5:30 AM - 11:00 PM
  • Hot springs water temperature - 79 ºC
  • Hot stone massages
  • Hot tub
  • Indoor hot spring
  • Outdoor hot spring
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • MP3 dock
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 6500 per person
  • Uncovered valet parking fee: JPY 3000 per night (in/out privileges)
  • Hot tub fee: JPY 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Hot springs access available from 5:30 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 16 years old are not allowed in the fitness facility, and guests under 11 years old are only allowed in the hot tub with adult supervision
Guests under 16 years old are not allowed in the spa
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Ritz carlton Nikko
THE Ritz carlton Nikko
The Ritz-Carlton, Nikko Hotel
The Ritz-Carlton, Nikko Nikko
The Ritz-Carlton, Nikko Hotel Nikko

The Ritz-Carlton, Nikko Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 56 out of 75 reviews
Rating 8 - Good. 13 out of 75 reviews
Rating 6 - Okay. 4 out of 75 reviews
Rating 4 - Poor. 1 out of 75 reviews
Rating 2 - Terrible. 1 out of 75 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

don

Stayed 2 nights in Sep 2025

10/10 Excellent

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Ritz-Carlton Nikko recently and honestly, it was one of the best hotel experiences I’ve ever had. The location alone makes it worth the trip — right on Lake Chuzenji, with the mountains and waterfalls of Nikko all around. It feels super peaceful and completely different from the city vibe of Tokyo. Rooms The rooms are huge by Japanese standards and beautifully designed. Think modern but with lots of Japanese touches — sliding doors, deep soaking tubs, and big windows that frame either the lake or the mountains. Mine had a lake view and waking up to that every morning was amazing. Food Food was excellent. Breakfast had both Japanese and Western options (the Japanese one was really special). Dinner was pricey, but the kaiseki course was worth it for the experience. If you want something lighter, there are cafés around the lake too. Onsen & Spa This is where the hotel really stands out. The onsen (hot spring) is incredible — both indoor and outdoor baths with natural hot spring water. Sitting outside in the hot bath while looking at the mountains was pure magic. Service super professional, but also warm and friendly. They remembered small details about preferences and made everything feel easy. Special thanks to Alex, Marek and Tiff. Overall If you’re heading to Nikko and want to splurge, this is the place. It’s not cheap, but it feels like an experience rather than just a hotel stay. Perfect for a co
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

TRudi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is amazing. But don’t like the area. Everything closed around 5:00 pm. There was no restaurant s in the area and shopping, so we have to eat at the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would tell everyone traveling to japan to go to Nikko and to stay at this property. It is magical!!
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and enjoy it
Stayed 2 nights in Aug 2024

10/10 Excellent

Pierre, Bryn Mawr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

LIZA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, my stay at the Ritz-Carlton Nikko was nothing short of exceptional. The combination of the hotel's serene location by the lake, impressive interior, outstanding dining options, and top-notch service truly set it apart as a luxurious retreat that I would highly recommend to anyone looking for a refined and relaxing getaway. My experience at this hotel has left me with wonderful memories and a deep appreciation for the Ritz-Carlton brand.
Stayed 2 nights in Mar 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place in Nikko

The Ritz Carlton did not disappoint, Max checked us in made us feel so welcome. The entire staff was superb. The hotel fits beautifully into the surroundings would definitely stay there again.
Breakfast on our balcony
Stayed 2 nights in Sep 2023

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s almost flawless if they’d improve few things

Excellent location, very spacious room with excellent view of the lake. Staff were all nice and helpful. Food quality was good too. The yukata provided was way toooo long for Asian (even small size). It was too transparent and not soft enough. The lake area was rather cool but no “vest” to wear outside the yukata was provider. I couldnt enjoy the nice garden with my yukata… it was too cold. Besides, please consider to serve milk at the onsen resting room. It was my first time in Japanese onsen that no milk was provided. No matter it is free of charge to not, it should have it. It is just the culture and some customers like me would be expecting it. Except the milk and yukata….. it is almost perfect. We did enjoy my stay very much.
view from my room
bathroom
afternoon tea
view from my room in the morning
Stayed 2 nights in May 2023

8/10 Good

Stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

AYAKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

10/10 Excellent

Yasuko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
世界中のリッツに宿泊させて頂いておりますが、日光のリッツホテルは流石！おもてなし日本！世界のリッツを超えた素晴らいおもてなし、グローバルで、食事も素晴らしかったです。静寂で景色もおごそかで、 素晴らしい贅沢な時間、空間を独り占め出来る 心地の良いホテルでした。 スタッフの皆様も、お客様に心で寄り添って下さり感謝です。
Stayed 1 night in Sep 2025

6/10 Okay

wataru

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
洋食が美味しくなかった。 朝食は美味しかった。
Stayed 1 night in Aug 2025

10/10 Excellent

Asano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
遅くても夕方6時くらいまでにホテルに到着した方が良いです。ホテルの周りでなかなか食事が出来ません。鳥居近くのペンションメロディーと言う名前だったと思いますがステーキ丼2200円などその他２人で5000円で満足な食事できました。19時には閉まります。ペンションの駐車場の横に酒屋さんあり、買い出しできました。リッツ・カールトンの中は別世界ですが周りにコンビニはないのでご注意下さい。
Stayed 1 night in Aug 2025

8/10 Good

NOBUJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

AIRI

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
木造のは部屋が和を感じさせてくれてとてもよかった。温泉もついてるのはポイント高いです。海外の方が多くて食事は静かに食べたかったなと思いました。色々と要望に応えてくださりさすがラグジュアリーホテルだなと感じました。また行きたいです。
Stayed 1 night in Aug 2025

10/10 Excellent

Chiachi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente excepto por servicio transporte

Uno de los mejores hoteles que hemos ido. No hay mucho que hacer donde se encuentra y ayudaría que tuvieran un servicio para recoger en la estación de tren.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kazuki

Stayed 1 night in Nov 2024

10/10 Excellent

ADRIANA

Stayed 2 nights in Nov 2024

10/10 Excellent

kaori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024