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Best Western Niantic - New London/Mystic Area

2.5 star property

Photo gallery for Best Western Niantic - New London/Mystic Area

Lobby
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Exterior
Daily self-service breakfast for a fee
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View map
265 Flanders Road, Niantic, CT, 06357
  • Place, Flanders Plaza Shopping Center
    ‪12 min walk‬
  • Place, Hole-in-the-Wall Beach
    ‪5 min drive‬
  • Place, Rocky Neck State Park
    ‪6 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.8 out of 10
Excellent
(24 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.8 out of 10
Exceptional
(29 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;Larger Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Niantic

With a stay at Best Western Niantic - New London/Mystic Area in Niantic, you'll be in the historical district, within a 15-minute drive of New London Ferry Dock and Flanders Plaza Shopping Center. .This hotel is 13.8 mi (22.3 km) from Mohegan Sun Casino and 14 mi (22.5 km) from Mohegan Sun Arena.

What's nearby

  • Flanders Plaza Shopping Center - 12 min walk - 1.1 km
  • Hole-in-the-Wall Beach - 5 min drive - 5.6 km
  • Rocky Neck State Park - 6 min drive - 9.2 km
  • New London Ferry Dock - 9 min drive - 13.1 km
  • Dinosaur Place at Nature's Art - 9 min drive - 14.1 km

Getting around

  • New London Union Station - 14 min drive
  • New London, CT (GON-Groton - New London) - 18 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Crown Pizza - ‬4 min drive
  • ‪Dunkin' - ‬11 min walk
  • ‪Three Belles Marina - ‬7 min drive

About this property

Best Western Niantic - New London/Mystic Area

Hotel in Niantic with a 24-hour fitness center and a seasonal outdoor pool
Best Western Niantic - New London/Mystic Area offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels and Netflix. Bathrooms include shower/tub combinations and complimentary toiletries.

This Niantic hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 93 guestrooms featuring microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Self-serve breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Self-serve breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 50-inch TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per night, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The seasonal pool will be open from May 22 to September 04
Pool access available from 8:00 AM to 8:00 PM

Property is also known as

Niantic Motel
Niantic Motel
Best Western Niantic Inn
Niantic New London Mystic Area
Best Western Niantic New London/Mystic Area
Best Western Niantic - New London/Mystic Area Hotel
Best Western Niantic - New London/Mystic Area Niantic
Best Western Niantic - New London/Mystic Area Hotel Niantic

Best Western Niantic - New London/Mystic Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 286 out of 427 reviews
Rating 8 - Good. 88 out of 427 reviews
Rating 6 - Okay. 34 out of 427 reviews
Rating 4 - Poor. 8 out of 427 reviews
Rating 2 - Terrible. 11 out of 427 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and smelled nice!
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities

Clean room, hard bed, wired smell, terrible food

Check in was ok. Went to our room, It was very clean, I checked it well but it had an odd smell we could not get rid of. Beds were very firm, too firm. Breakfast was the worst hotel buffet breakfast I’ve ever had. I don’t expect much from hotel breakfast but this wasn’t even edible. The area is not conducive to a crowd. The food is in a small room that doesn’t fit many. It’s backed up and impossible to move around in with other people. The selection was very limited and what they did have, like the eggs, were truly terrible. Our stay was ok but we didn’t sleep great and had to go out for breakfast daily.
Stayed 3 nights in Aug 2025

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Travelled with family
The air conditioning was very loud
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and convenient. I wish there had been a restaurant attached. I wish I was able to get a refund on the second night, made in error.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexander, Clifton

Stayed 2 nights in May 2025

10/10 Excellent

Dani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean hotel. Staff was extremely friendly and helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

Carolyn

Stayed 1 night in Jul 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Best

Morale throughout staff was impressive. Management was impressive: we had a problem and they addressed the situation, corrected the problem. The entire operation is very clean and well-maintained. The luggage rolling carts are very helpful and they have enough! The elevator is great and it plays the opening 2 notes of Somewhere Over the Rainbow.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sean Patrick

Travelled with family
Liked: Amenities
Great
Stayed 2 nights in Jul 2025

4/10 Poor

William

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful facility, upgraded, and helpful staff. Parking was a little hit or miss but not bad!
Stayed 4 nights in Jul 2025

10/10 Excellent

Jean-Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beau séjour

Chambre propre et récente. Pas de tapis donc c’est une bonne chose. Déjeuner avec une belle variété. Piscine extérieure propre et bien située.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very quiet and clean
Stayed 1 night in Jul 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay provided everything we needed. Breakfast in the morning was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Brand new motel. Beautiful pool. Convenient to hi-way 95. Breakfast was good and beds are very comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Heather

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We really have enjoyed our stay at the Best We
Stayed 2 nights in Jul 2025

4/10 Poor

Carolyn

Travelled with pets
Liked: Cleanliness
I only got a room here to have somewhere cold to sleep at night local to my family beach house that my dog was welcome. I also planned to sleep the last day prior to driving 6-8 hours home. The one thing that was an issue was the AC. It seemed to rarely kick on and kept kicking the heat on without me even touching the thermostat. So that was frustrating, up and down all night trying to mess with the AC. I was moved rooms for my last not even full day there and the AC was still a hassle. I didn’t get but an hour of sleep before driving home. The room I was moved to the AC made a loud double clicking noise both in the front room and bedroom everytime it kicked on. It woke me up right as I fell asleep which was beyond frustrating when I just needed to sleep that day for a few hours. I gave up after one hour of sleep before leaving and regretted even moving rooms for a few hours. Otherwise, it was very clean and newly renovated. Definitely the nicest most updated best western I have stayed at but the AC situation made it more frustrating than comfortable. If you enjoy a cold environment to sleep then you will be disappointed- 68 degrees is basically what it allowed from what I was told. I couldn’t sleep with the loud thermostat noise at all for the time I needed to sleep the most, before driving.
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Jul 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was clean and updated. It was also very convenient. What could make it better would be free water in the room. For the price, I should not have had to pay $3.00 for a bottle of Poland Spring.
Stayed 1 night in Jul 2025

10/10 Excellent

Aileen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were kind and we got in our room promptly
Stayed 1 night in Jun 2025