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Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property

Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; al fresco dining
Exterior
Indoor pool, outdoor pool
1 bedroom, blackout curtains, iron/ironing board, free cots/infant beds
Breakfast, lunch, dinner served; al fresco dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Pool

Explore the area

View map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    ‪3 min walk‬
  • Clifton Hill
    ‪13 min walk‬
  • Horseshoe Falls
    ‪1 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

1 bedroom, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Roll-in Shower (Mobility Accessible)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony

1 bedroom, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(155 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(263 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

1 bedroom, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility Accessible)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

7.8 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

Standard Room, 1 King Bed, Accessible Bathtub, Jetted Tub

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Niagara Falls

With a stay at Holiday Inn Niagara Falls - By The Falls by IHG, you'll be centrally located in Niagara Falls, steps from Fallsview Casino and within a 10-minute walk of Skylon Tower. .This hotel is 0.9 mi (1.4 km) from Clifton Hill and 1.1 mi (1.8 km) from Casino Niagara.

What's nearby

  • Fallsview Casino - 3 min walk - 0.3 km
  • Skylon Tower - 3 min walk - 0.3 km
  • Clifton Hill - 13 min walk - 1.1 km
  • Fallsview Indoor Waterpark - 18 min walk - 1.5 km
  • Horseshoe Falls - 1 min drive - 1.1 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 8 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 49 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • Tim Hortons
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬2 min walk
  • ‪Jimmy Buffett's Margaritaville - ‬1 min walk

About this property

Holiday Inn Niagara Falls - By The Falls by IHG

Hotel with free parking, steps from Fallsview Casino
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 122 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include complimentary newspapers and coffee/tea makers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Cocos, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Languages

Chinese (Mandarin), English, Italian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1566 out of 3214 reviews
Rating 8 - Good. 979 out of 3214 reviews
Rating 6 - Okay. 374 out of 3214 reviews
Rating 4 - Poor. 155 out of 3214 reviews
Rating 2 - Terrible. 140 out of 3214 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice place to stay at. Right next to Margaritaville and the casino so that was a huge plus for me
Stayed 1 night in May 2025

8/10 Good

cirilo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Anisha

Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

10/10 Excellent

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff. comfy beds, nice sheets. Room was clean. Also good rate in May 2025.
Stayed 1 night in May 2025

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exactly whag we were looking for clean easy access to all amenities, very satisfied, would come back again.
Stayed 1 night in May 2025

10/10 Excellent

KYUNGHOI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location to explore Niagara Falls! You can see the falls from the bridge that crosses Murray Street. It is walking distance to the Skylon Tower and the Fallsview Casino. The WeGo bus stops close to the hotel to take you down the hill to the waterfront park and falls area; as well as to bring you back. The staff is friendly and the food is good. Both of the nights they had live music in the lounge/restaurant.
Stayed 2 nights in May 2025

8/10 Good

Linda

Travelled with family
Liked: Staff & service, amenities
Need to have plumbing updated. Also cleaning the dust from the coners of the walls lost of cobwebs
Stayed 2 nights in May 2025

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home Away from Home

Your hotel standards are excellent and the staff-everyone to whom we spoke are so courteous it makes us want to go back! We especially love the free parking and the convenient location. Keep up the good work!
Stayed 3 nights in May 2025

6/10 Okay

Vilas

Disliked: Staff & service, amenities, property conditions & facilities
Excellent location. Rooms are clean
Stayed 2 nights in May 2025

8/10 Good

Ashish

Travelled with group
Liked: Amenities
I think its a good hotel for stay but this time i got the room at ground floor not too much enjoy this time in hotel.
Stayed 1 night in May 2025

6/10 Okay

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Misleading Images NOT NEAR FALLS

The photos on Hotels.com are extremely misleading. This hotel doesn't have ANY views of the falls. I don't know why their main photo is a view of the falls from the restaurant. The view from the restaurant is a patio attached to their bar, Coco's. We booked this hotel BECAUSE of the fallsview image. It's false advertising, and we were extremely disappointed. The hotel is up a steep hill that is a pain to walk up after you've been exploring all day. It's a 10-15 minutes walk to the falls. The property is decent. Definitely a good hotel for the $117 (USD) we paid. I wouldn't pay anymore than that. Our room's air didn't go below 69, so it was warm all night. The bathtub had a long black hair attached to the conditioner pump. I really wish I would have taken pictures to attach to my review, so it doesn't look like I'm just bashing a hotel for no reason. The only positive of our stay was the staff. They were wonderful.
Stayed 1 night in May 2025

6/10 Okay

Drew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

New mattress time

Great location, clean but my mattress was shot and the walls are paper thin.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location; free parking is a plus; friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Hui

Stayed 1 night in Apr 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price within walking distance to attractions
Stayed 1 night in Apr 2025

10/10 Excellent

Rita D

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay and would return again.
Stayed 1 night in May 2025

10/10 Excellent

VLAD

Stayed 1 night in May 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Meredith and Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was convenient to OLG stage
Stayed 1 night in Apr 2025

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Free parking
Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fantastic stay at a budget price
Stayed 3 nights in May 2025

6/10 Okay

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities
Overall ok
Stayed 1 night in Apr 2025