Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property

Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; al fresco dining
Blackout curtains, iron/ironing board, free cots/infant beds
Point of interest
Indoor pool, outdoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Place, OLG Stage at Fallsview Casino
    ‪2 min walk‬
  • Place, Fallsview Casino
    ‪3 min walk‬
  • Place, Skylon Tower
    ‪3 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪35 min drive‬

Room options

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(289 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(180 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Jetted Tub

9.4 out of 10
Exceptional
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Niagara Falls

With a stay at Holiday Inn Niagara Falls - By The Falls by IHG, you'll be centrally located in Niagara Falls, steps from Fallsview Casino and within a 10-minute walk of Skylon Tower. .This hotel is 0.9 mi (1.4 km) from Clifton Hill and 1.1 mi (1.8 km) from Casino Niagara.

What's nearby

  • OLG Stage at Fallsview Casino - 2 min walk - 0.2 km
  • Fallsview Casino - 3 min walk - 0.3 km
  • Skylon Tower - 3 min walk - 0.3 km
  • Clifton Hill - 13 min walk - 1.1 km
  • Fallsview Indoor Waterpark - 18 min walk - 1.5 km

Getting around

  • Niagara Falls Station - 11 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 54 min drive

Restaurants

  • ‪Skylon Tower - ‬6 min walk
  • ‪Overtime Sports Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Niagara Brewing Company Taproom - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

Holiday Inn Niagara Falls - By The Falls by IHG

Hotel with free parking, steps from Fallsview Casino
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 122 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include complimentary newspapers and coffee/tea makers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Cocos, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1735 out of 3458 reviews
Rating 8 - Good. 1017 out of 3458 reviews
Rating 6 - Okay. 408 out of 3458 reviews
Rating 4 - Poor. 152 out of 3458 reviews
Rating 2 - Terrible. 146 out of 3458 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

CARLOS

Business traveller
Liked: Cleanliness
The room was very clean towels changed everyday nice comfy beds and pillow very well rested
Stayed 4 nights in Oct 2025

10/10 Excellent

Dylan

Stayed 1 night in Nov 2025

8/10 Good

Angela

Liked: Cleanliness, amenities
Room was very clean, very spacious . Would stay again next time in the falls
Stayed 1 night in Oct 2025

10/10 Excellent

Aws

Stayed 1 night in Oct 2025

8/10 Good

Elisa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities like a nice sauna, pool and gym.
Stayed 1 night in Oct 2025

10/10 Excellent

Edna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious room, very clean room. Mirjana (cleaning staff) & Nemanya (front desk) were really nice. Some of the staff should be given some lesson in courtesy & personal hygiene to guests especially the one who knocked on our door although the ‘do not disturb’ sign was on. Just asked when we’re leaving. Not even introducing herself. Not even a thank you! Another cleaning staff stinks that she leaves her ‘scent’ in the elevator every time we use it. We were there for 4 nights!
Stayed 2 nights in Oct 2025

10/10 Excellent

Rahima

Liked: Cleanliness, staff & service, amenities
Staff was incredibly friendly and made check-in seamless. The room was spacious, spotless, and very comfortable. Would definitely stay again! Everything is near by. Free Parking. Perfect
Stayed 1 night in Nov 2025

8/10 Good

chris

Stayed 2 nights in Oct 2025

10/10 Excellent

Rahima

Liked: Cleanliness, staff & service, amenities
Staff was incredibly friendly and made check-in seamless. The room was spacious, spotless, and very comfortable. Would definitely stay again!
Stayed 1 night in Nov 2025

2/10 Terrible

Michelle

Disliked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent service and great friendly staff. Room was very clean. Casino next door. 2nd time saying there and will be back again next year. No Complaints at all.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elsie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every time i’m in niagara i stay here! it’s affordable and central. very easy to walk down to the falls and to clifton hill. highly recommend!!!
Stayed 1 night in Nov 2025

6/10 Okay

Sadia

Business traveller
Opentions of adding breakfast cancelation
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

8/10 Good

Sultan

Liked: Cleanliness
Disliked: Property conditions & facilities
Everything was very good, great breakfast and overall experience. The only issue was that the office chair in the room was worn out and looked a bit bad. Other than that, the room, bathroom, and cleanliness were excellent. The front desk and breakfast staff were very nice, and we really enjoyed our stay. There was also plenty of parking space. The breakfast, worth $45, was definitely good value for money.
Stayed 1 night in Nov 2025

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room
Stayed 1 night in Nov 2025

8/10 Good

Henry, Toronto

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very helpful staff. Free parking. Great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

janice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Nov 2025

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, amenities
Very much accommodated by the staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Our room was clean, staff was really friendly.
Stayed 1 night in Nov 2025

2/10 Terrible

Piyush

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bead sheets were dirty and some one's underwear were in the washroom sink.
Stayed 1 night in Oct 2025

10/10 Excellent

Paolo

Stayed 1 night in Oct 2025

6/10 Okay

Robin

Stayed 1 night in Nov 2025

4/10 Poor

Nisha

Travelled with family
Disliked: Amenities, property conditions & facilities
Didnt feel it was worth the price. No common cafeteria, back door access was to everyone no access needed which felt low on security
Stayed 1 night in Oct 2025

8/10 Good

Doug

Travelled with partner
Liked: Cleanliness, staff & service
Clean room.
Stayed 1 night in Oct 2025