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Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property

Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; al fresco dining
Indoor pool, outdoor pool
Exterior
Point of interest
Blackout curtains, iron/ironing board, free cots/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Place, OLG Stage at Fallsview Casino
    ‪2 min walk‬
  • Place, Fallsview Casino
    ‪3 min walk‬
  • Place, Skylon Tower
    ‪3 min walk‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(312 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Balcony

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(211 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Standard Room, 1 King Bed, Accessible, Jetted Tub

Standard Room, 1 King Bed, Accessible, Jetted Tub

9.4 out of 10
Exceptional
(16 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room

8.0 out of 10
Very good
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

9.4 out of 10
Exceptional
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

Blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About the area

Niagara Falls

With a stay at Holiday Inn Niagara Falls - By The Falls by IHG, you'll be centrally located in Niagara Falls, steps from Fallsview Casino and within a 10-minute walk of Skylon Tower. .This hotel is 0.9 mi (1.4 km) from Clifton Hill and 1.1 mi (1.8 km) from Casino Niagara.

What's nearby

  • OLG Stage at Fallsview Casino - 2 min walk - 0.2 km
  • Fallsview Casino - 3 min walk - 0.3 km
  • Skylon Tower - 3 min walk - 0.3 km
  • Clifton Hill - 13 min walk - 1.1 km
  • Fallsview Indoor Waterpark - 18 min walk - 1.5 km

Getting around

  • Niagara Falls Station - 11 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 54 min drive

Restaurants

  • ‪Tim Hortons - ‬4 min walk
  • ‪Overtime Sports Lounge - ‬1 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Niagara Brewing Company Taproom - ‬3 min walk
  • ‪Skylon Tower - ‬3 min walk

About this property

Holiday Inn Niagara Falls - By The Falls by IHG

Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Make yourself at home in one of the 122 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include complimentary newspapers and coffee/tea makers, and housekeeping is provided daily.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Cocos, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1793 out of 3582 reviews
Rating 8 - Good. 1041 out of 3582 reviews
Rating 6 - Okay. 443 out of 3582 reviews
Rating 4 - Poor. 155 out of 3582 reviews
Rating 2 - Terrible. 150 out of 3582 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

JENNIFER

Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great Room, great staff
Stayed 1 night in Feb 2026

6/10 Okay

Ashish

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Parking is open which is not good, breakfast option is not good. Not at all matched with other ITC hotel.
Stayed 1 night in Feb 2026

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Good location
Stayed 1 night in Dec 2025

10/10 Excellent

Rahima

Liked: Cleanliness, staff & service, amenities
Staff Is Amazing!!! Place is great and quite.
Stayed 3 nights in Jan 2026

8/10 Good

Subechhya

Liked: Cleanliness, property conditions & facilities
Clean rooms and friendly staffs.Very convenient location. Will return again
Stayed 1 night in Feb 2026

10/10 Excellent

Sofia

Room was great
Stayed 1 night in Feb 2026

4/10 Poor

Arvy

Travelled with partner
Liked: Cleanliness, amenities
No power plug on the tv, refrigerator was off, room key card failed twice when we are entering the room. Need to go to the front desk to reset the key card. A bit hassle cause we need to wait for the elevator too cause one is in service.
Stayed 1 night in Feb 2026

8/10 Good

Sheri

Liked: Cleanliness, staff & service, amenities
It was clean, comfortable & was stocked with the hygiene necessities.
Stayed 1 night in Feb 2026

10/10 Excellent

Dorota

Stayed 1 night in Feb 2026

4/10 Poor

Patricia, Melancthon

Travelled with group
Liked: Amenities
The service was good . I booked 2 queen size beds and got 2 double beds the comforter on the second bed had big yellow stains on the blanket and the 1 chair the leather was peeled off the back rest of chair and had a very hard time Hocking up to the wifi. The hall ways just as cold as outside. The food in the restaurant was awesome and very good price for the food was awesome price and the staff very friendly and nice and helpful.
Stayed 1 night in Feb 2026

10/10 Excellent

Orlando

Stayed 4 nights in Jan 2026

10/10 Excellent

Lindsay

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room, great price, great location. Highly recommend!
Stayed 2 nights in Feb 2026

8/10 Good

Brittany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly. Room was clean. Calls for.morw towels were fullfilled quickly. Hot tub functions werent fully working but still overall great. Parking and balcony were a bonus
Stayed 2 nights in Feb 2026

10/10 Excellent

Rahnuma

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very cooperative.
Stayed 2 nights in Feb 2026

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities
Pleasant staff, nice room, free parking.
Stayed 1 night in Jan 2026

10/10 Excellent

Doug

Stayed 1 night in Feb 2026

8/10 Good

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff were amazing!
Stayed 1 night in Feb 2026

6/10 Okay

Golestan

Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Great location, room was very clean (6th floor with a jacuzzi tub). Parking is nice, right behind the building. Hotel is quiet, and Coco’s restaurant is fantastic. The only thing (just bad timing for us I guess) is that there was only one elevator working. They were getting a new elevator & it hadn’t arrived yet. I hope once they get the new elevator, they do the same with the existing elevator….pretty rickety. But overall we always love this place.
Stayed 2 nights in Jan 2026

8/10 Good

Somphet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, well supplied, staffs were good
Stayed 1 night in Feb 2026

8/10 Good

Kimberlee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room. Pleasant staff. Excellent location.
Stayed 3 nights in Nov 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness
Walls are paper thin, you can hear every word in the rooms next door
Stayed 1 night in Feb 2026

10/10 Excellent

Chris, Burlington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, staff and cleanliness made our stay very pleasant
Stayed 1 night in Feb 2026