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Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

3.0 star property

Photo gallery for Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

Meeting facility
1 bedroom, premium bedding, desk, soundproofing
Exterior
Terrace/patio
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • 24/7 front desk

Explore the area

View map
327 Ontario St, St. Catharines, ON, L2R5L3
  • Place, Meridian Centre
    ‪3 min drive‬
  • Place, FirstOntario Performing Arts Centre
    ‪3 min drive‬
  • Place, Royal Canadian Henley Rowing Course
    ‪6 min drive‬
  • Airport, Niagara Falls, NY (IAG-Niagara Falls Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 King Bed, Jetted Tub

1 bedroom, premium bedding, desk, soundproofing

Suite, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

1 bedroom, premium bedding, desk, soundproofing

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.6 out of 10
Excellent
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, desk, soundproofing

Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, desk, soundproofing

Standard Room, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

1 bedroom, premium bedding, desk, soundproofing

Suite, Multiple Beds

8.0 out of 10
Very good
(15 reviews)
  • 29 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, soundproofing

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(30 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, premium bedding, desk, soundproofing

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Hampton Inn by Hilton St. Catharines Niagara

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,131 reviews
The price is AU$170
includes taxes & fees
14 Oct - 15 Oct
Hampton Inn by Hilton St. Catharines Niagara

About the area

St. Catharines

With a stay at Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG, you'll be centrally located in St. Catharines, within a 10-minute drive of Lake Ontario and Brock University. .This family-friendly hotel is 13.3 mi (21.4 km) from Clifton Hill and 13.7 mi (22.1 km) from Fallsview Casino.

What's nearby

  • Montebello Park - 2 min drive - 1.8 km
  • Meridian Centre - 3 min drive - 2.6 km
  • FirstOntario Performing Arts Centre - 3 min drive - 2.6 km
  • Royal Canadian Henley Rowing Course - 6 min drive - 5.4 km
  • Brock University - 9 min drive - 7.5 km

Getting around

  • St. Catharines Station - 11 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 70 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Tim Hortons - ‬19 min walk
  • ‪Chuck’s Roadhouse - ‬14 min walk
  • ‪Big Tuna - ‬5 min walk

About this property

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG

Family-friendly hotel with free parking connected to the convention center in St. Catharines
Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG offers 181 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 181 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a 24-hour fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Stop by Ostin's Restaurant for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in St. Catharines? This hotel has 19375 square feet (1800 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Ostin's Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Baci Caffe - This coffee shop specializes in American cuisine and serves breakfast and lunch. Open daily.
Parkway Social - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 5 to 25 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Baci Caffe
  • Ostin's Restaurant
  • Parkway Social

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Bowling alley
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Bowling alley
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (19,375 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (69 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1970
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 69.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 5 to 25 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 69.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel St. Catharines
Holiday Inn St. Catharines
Holiday Inn Hotel Suites St. Catharines Conference Center

Holiday Inn Hotel & Suites St. Catharines Conference Center by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 438 out of 1007 reviews
Rating 8 - Good. 326 out of 1007 reviews
Rating 6 - Okay. 131 out of 1007 reviews
Rating 4 - Poor. 59 out of 1007 reviews
Rating 2 - Terrible. 53 out of 1007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frankie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Della

Liked: Cleanliness, staff & service, property conditions & facilities
Solid hotel but so expensive on a Saturday night when travelling for kid’s sports. Pancakes were huge! Thanks:)
Stayed 1 night in Jun 2025

6/10 Okay

Stacey

Stayed 1 night in Jun 2025

10/10 Excellent

EM

Stayed 2 nights in Jun 2025

6/10 Okay

Paul

Travelled with partner
Liked: Property conditions & facilities
First room was decent but expected more when I booked online. TV wasn’t working and front desk didn’t seem too concerned until I called the third time and explained my disappointment. Service manager finally moved us to another room which was a nicer room with a fireplace. Put my wallet and phone on bedside table and it fell off the wall. I managed to reinstall it on hook system. When we mentioned it a checkout, front desk didn’t seem too concerned. It just missed my foot. Disappointed over all for what I paid. I expected more from a brand name hotel like this.
Stayed 1 night in Jun 2025

8/10 Good

Koren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Candace

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the area and the bowling alley and bar.
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
They've got a pool, a hot tub exercise room. Also. They have a bowling alley attached which has great selection of food and beverage. Highly recommend this place
Stayed 1 night in Jun 2025

8/10 Good

THOMAS

Travelled with family
Liked: Amenities, property conditions & facilities
After a long drive the hotel front desk manager/employee made the check in as difficult as possible . Thank you for that
Stayed 1 night in May 2025

10/10 Excellent

Kifflyn

Liked: Cleanliness, amenities, property conditions & facilities
Property is clean and loaded with fun things to do. Highly recommend if traveling with kids
Stayed 1 night in May 2025

10/10 Excellent

Ewa

Stayed 4 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff,room, amenities were great. Would return.
Stayed 1 night in May 2025

8/10 Good

Rick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs

Went to stay here and the place had bed bugs, had to leave the hotel was only there for 1 hour and they refused to refund. DO NOT STAY HERE. Riddled with bed bugs
Stayed 1 night in May 2025

6/10 Okay

Bradley, Niagara Falls

Travelled with partner
Liked: Cleanliness, amenities
TV didnt work. Other than that is was a good stay but a little pricey.
Stayed 1 night in May 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay.
Stayed 1 night in May 2025

10/10 Excellent

Meenakshi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brady

Stayed 1 night in May 2025

10/10 Excellent

helen, kingston

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arcade was fun for the little one
Stayed 3 nights in Apr 2025

4/10 Poor

christian

Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness
Stayed 4 nights in Apr 2025

4/10 Poor

christian

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
The television in my room did not work, we could not connect with Bluetooth to the TV as was advertised. There was a kids sports tournament staying at the hotel, pool and bowling were not accessable due to over crowding. I asked someone at the front desk for directions to the LCBO, I was sent on a wild goose chase to a store that did not exist at the location I was sent to. We had to get ready for our concert in our rooms in complete silence. Yet I was still charged the same full price on the two rooms I booked. I came back because of the great experience I had for an Our Lady Peace concert a couple months ago. Never again, and I’ll be sure not to recommend to others.
Stayed 1 night in May 2025

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Quick and easy check in. Clean rooms. Quiet location. Good amenities.
Stayed 1 night in May 2025

10/10 Excellent

Kevin, Barrie

Liked: Cleanliness, staff & service, property conditions & facilities
great staff, clean room
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel lots of amenities in the hotel and close by. Neighbourhood across the street is run down.
Stayed 1 night in Apr 2025