2/10 Terrible
Karen F.
28 Oct 2025
Disliked: Cleanliness
The property was in a disarray and unclean when we arrived approximately an hour after check in time. The merchant did not respond right away and after waiting a half hour on the ash covered porch, we booked alternate accommodation. The merchant was apologetic for the condition and asked us to wait a few more hours. I explained that I was travelling with companion with disability who required rest so we booked alternative accommodation. We asked that they reverse the charge. The merchant sent another apology. I have learned from my financial institution that the merchant is, unfortunately, requesting payment of over 800 for services not provided. It is in dispute.
Karen F.
Stayed 2 nights in Sep 2025














