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Rox Hotel Aberdeen by Compass Hospitality

3.0 star property

Photo gallery for Rox Hotel Aberdeen by Compass Hospitality

Breakfast, lunch and dinner served
Exterior
Interior entrance
Staircase
Junior Studio Suite

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
  • 24/7 front desk

Explore the area

View map
17-23 Market Street, Aberdeen, Scotland, AB11 5PY
  • Place, Union Square Shopping Centre
    ‪3 min walk‬
  • Place, Aberdeen Harbour
    ‪3 min walk‬
  • Place, His Majesty's Theatre
    ‪6 min walk‬
  • Airport, Aberdeen (ABZ)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

7.4 out of 10
Good
(10 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

In-room safe, desk, free WiFi, bed sheets

Superior Double Room, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Superior Double Room

In-room safe, desk, free WiFi, bed sheets

Superior Double Room

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

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The price is AU$85
includes taxes & fees
25 Mar - 26 Mar
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About the area

Aberdeen

A stay at Rox Hotel Aberdeen by Compass Hospitality places you in the heart of Aberdeen, steps from Bon Accord Centre and Aberdeen Maritime Museum. .This romantic hotel is 0.2 mi (0.3 km) from Union Square Shopping Centre and 0.3 mi (0.5 km) from Tolbooth Museum.

What's nearby

  • Aberdeen Maritime Museum - 3 min walk - 0.3 km
  • Union Square Shopping Centre - 3 min walk - 0.3 km
  • Aberdeen Harbour - 3 min walk - 0.3 km
  • His Majesty's Theatre - 6 min walk - 0.5 km
  • Aberdeen Music Hall - 7 min walk - 0.6 km

Getting around

  • Aberdeen Station - 4 min walk
  • Aberdeen Airport (ABZ) - 25 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Miller & Carter - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪The Craftsman Company - ‬2 min walk
  • ‪The Esslemont - ‬2 min walk

About this property

Rox Hotel Aberdeen by Compass Hospitality

Rox Hotel Aberdeen by Compass Hospitality offers 32 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided on request.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include wedding services, tour/ticket assistance, and a picnic area.
Enjoy a satisfying meal at Rox Grill Room serving guests of Rox Hotel Aberdeen by Compass Hospitality. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Rox Grill Room - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rox Grill Room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 11 2026 to June 30 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Dining venue(s)
  • Laundry facilities
  • Meeting facilities
The property will be renovating from February 11 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Laundry facilities
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Property Registration Number 13803557

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Rox
Rox Aberdeen
Rox Hotel
Rox Hotel Aberdeen
The Rox Hotel Aberdeen, Scotland
Rox Hotel
Rox Hotel Aberdeen by Compass Hospitality Hotel
Rox Hotel Aberdeen by Compass Hospitality Aberdeen
Rox Hotel Aberdeen by Compass Hospitality Hotel Aberdeen

Rox Hotel Aberdeen by Compass Hospitality Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 137 out of 439 reviews
Rating 8 - Good. 154 out of 439 reviews
Rating 6 - Okay. 70 out of 439 reviews
Rating 4 - Poor. 38 out of 439 reviews
Rating 2 - Terrible. 40 out of 439 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities
Staff were nice, the room itself good selection of drinks. Only issue was wall in bathroom cracked and looks bad. Toilet seat leaning off too
Stayed 1 night in Dec 2025

2/10 Terrible

Graham

Disliked: Cleanliness, staff & service, amenities
The bar is closed and the restaurant is closed and I was told there is illegal immigrants staying there so they should not be renting out rooms to the public, that’s why the bar and restaurant is closed it’s a joke.
Stayed 1 night in Dec 2025

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smelt of cigarette smoke, no heating, maintenance hatch on roof open, shower half missing, kettle broken, TV remote missing
Stayed 1 night in Dec 2025

4/10 Poor

Tracey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Instant smell of damp when entered room. Freezing cold, tv stipped working while there. Hairdryer not available in room as stated on site
Stayed 1 night in Nov 2025

4/10 Poor

Roger

Disliked: Cleanliness, staff & service, amenities
Television worked for the first night then nothing for next two days . Front desk staff said it must’ve got knocked out by the rain however it was a sunny day! Phone to the front desk didn’t work. Shower gel bottle empty , no toilet paper ,no hairdryer, no ice no water no water glasses. Carpets were old and filthy.
Stayed 3 nights in Nov 2025

8/10 Good

Victoria

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Lovely, very helpful staff. Bathroom wasn't quite as clean as it might have been (a mould & mildew remover would fix that) but the room was spacious and super quiet. Excellent value for money.
Stayed 2 nights in Nov 2025

10/10 Excellent

michelle

Stayed 1 night in Nov 2025

4/10 Poor

Lauren

Disliked: Cleanliness, staff & service, amenities
Reception staff were not welcoming just handed us our room key without even telling us the room number or where to go! Curtains in the public areas hanging off and cushions from the sofas were all over the floor! The hotel smelt very damp and mouldy as did the room. The room was freezing cold with the windows wing left wide open when we arrived - probably to disguise the mouldy smell! There was no cups for the tea and coffee, no shower gel in the bottle and the shower was just a trickle! The bed smelt horrible and not clean! The tv remote didn’t work!
Stayed 1 night in Nov 2025

4/10 Poor

Craig

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Run down hotel these days not worth the money
Stayed 1 night in Nov 2025

10/10 Excellent

William owen

Stayed 1 night in Oct 2025

8/10 Good

Syed Shaharia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Geoffrey

Stayed 1 night in Oct 2025

10/10 Excellent

michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent custoner service Room was spacious No dining facilities Car park 7 minute walk
Stayed 1 night in Sep 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay, however slight mix up at the desk, but quickly resolved. Room was nice and tidy, only one complain was there was a cigarette dout next to the kettle, however it was all clean, that was the only disappointment about the experience, so all in all a very nice stay.
Stayed 1 night in Oct 2025

2/10 Terrible

Alexandros

Stayed 2 nights in Oct 2025

6/10 Okay

James

Liked: Cleanliness
Served a purpose. Clean with a big room
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2025

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service

Good value for money, great location.

Great location within in a few minutes walk of the train station and right next to Union Street. With that comes noise however. It recommend asking for a room facing away from the street. Had an awful nights sleep due to drunks fighting and traffic. Not the fault of the hotel however. Room was clean but tired. Wall paper is torn and the carpet is stained, but I didn’t affect my stay. The bed was comfortable and clean and the bathroom was excellent. Lovely modern and hot shower with towels and toiletries provided. The only feedback that I can give that the hotel can change is the lighting situation. Having to have the huge ceiling light on at night is too much. Perhaps look at some ambient lighting / lamps. Also, not a single plug socket anywhere near the bed. I can’t understand why? The ones behind the beside tables are special round sockets and not useable. It would be so easy to change these! I use my phone as my alarm so need to charge it overnight. I thought it a bit mean that I wasn’t allowed my room when I arrived at 2:30pm too, given that the key cards for arriving guests were already done behind the desk. I’d been travelling all day and it would have been a nice gesture. I had to wait outside for 30 mins. All in all a pleasant stay and I’d be happy to stay here again without a problem and very reasonable on price too.
Stayed 1 night in Sep 2025

6/10 Okay

Cassidy

Stayed 7 nights in Sep 2025

10/10 Excellent

Solomon, AKURE

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service
Stayed 3 nights in Sep 2025

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast smooth check in,nice clean room,value for money and handy area for an overnight stay
Stayed 1 night in Sep 2025

6/10 Okay

Julian

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were efficient and helpful. Good central location and competitive price. However, for a 4* hotel, it is very run down. Curtains in the room faling down, old decor, tired looking. All a bit stale. Breakfast was decent, but no hot plates to keep cooked breakfast warm, so expect it to be luke warm or cold.
Stayed 1 night in Sep 2025

2/10 Terrible

chris

Disliked: Cleanliness, property conditions & facilities, room comfort

Severe decline in the Hotel...

I am writing to formally raise a complaint regarding the significant decline in the ROX hotel, I have stayed at the hotel in the past (pre covid) on numerous occasions and it was always my go to hotel. But unfortunately my stay on Friday, 29th August. I was extremely disappointed with the condition of the hotel, on arrival we were told the the bar was closed and room keys were un available, the overall cleanliness was unacceptable. The room also had a strong damp smell, and the landing had a strong smell of cannabis. In addition, the shower in our room was broken, and the door locks were not functioning, meaning we did not have keys and had to rely on hotel reception staff to escort us every time we needed access. These issues caused significant inconvenience and raised serious safety and privacy concerns. I would like to note that the manager was lovely and welcoming, and we appreciated their efforts during our stay. Since our stay, I have experienced itching and discomfort, which I believe may be related to the room conditions. This experience was far below the standard I expected, especially given the hotel’s previous reputation and 4 star rating I did not raise the issues during my stay as I was unwell, but I feel it is important to formally bring them to your attention. I request a response regarding how the hotel intends to address these problems and any compensation or remedial action you consider appropriate. I look forward to your prompt response. Kind regards
Stayed 1 night in Aug 2025

8/10 Good

Fiona

Stayed 1 night in Aug 2025